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Four Seasons Hotel San Francisco

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Four Seasons Hotel San Francisco
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1,484 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Hotel San Francisco
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Showing 1,378: English reviews
Reviewed 27 July 2015

I found the rooms to be very well maintained, quiet and perfect for business travel. I don't care for the location and wish it could trade places with the Fairmont. However, I'll stay at this Four Seasons over that creepy, worn-down Fairmont on top of the hill any day. I don't care how good their views are.

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Helpful?
1Thank Jenny P
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for letting us know that you found our guest rooms to be perfect for business travel. I'm sorry to hear that the location didn't work for you. While we can't change where we are, I'd love to hear more. Perhaps we can better explain how to get from one part of the city to another? I can be...

Dubai, United Arab Emirates
Reviewed 27 July 2015

Now I'm not saying that this was a bad experience..and I'm scoring this as 'Average' and feel it was more than that but not as high as 'Very Good'. To be honest it just wasn't Four Seasons and I hope I wasn't rude, and I certainly didn't mean to be, when I asked the Maitre d' at the rather blandly...

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Helpful?
1Thank pmdubai
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for your note. I appreciate giving us details about what your expectations were, and I apologize that we did not meet them. As you mentioned, while your experience with us was not bad, we do strive to have all our guests have a very excellent stay with us. Would you have the time to speak with me more...

Taipei, Taiwan
Reviewed 26 July 2015

There are reasons to stay at Four Seasons, not the least of which is the convenient location. Having said this, it is quite amazing how, given the allure of San Francisco, there are so few hotels to choose from in the Union Square area -- and for this reason the Four Seasons is the top choice. The hotel, however, desperately...

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Helpful?
Thank Riosupermom
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for choosing to stay with us and for your kind words about our staff and service. We are fortunate to be in an ideal downtown location, close to Union Square, as you mentioned. We made some recent additions to our lobby and we are looking at various ways to update different areas of the hotel. I hope to...

New Orleans
Reviewed 23 July 2015

We recently stayed at the Four Seasons San Francisco. The hotel is magnificent! From the moment you enter the hotel you are greeted by doormen who have a big smile on their face and open the door for you. Thanks Joe for your big welcome to us! At check in we were also greeted by a very professional staff with...

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Helpful?
3Thank Sally6
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

It was a pleasure to meet you! Thank you for your detailed thoughts on your stay with us - I will be sharing with the team at the hotel. If there is anything we can do to assist you on your next stay, please let us know! Regards, Christian Klaus Hotel Manager

San Juan Capistrano, California
Reviewed 23 July 2015

Beautiful hotel, accommodating staff. It was a very enjoyable stay. The rooms were beautiful and extremely well maintained. The concierge was able to pull off dinner reservations that we thought were impossible to get. Everyone and everything were above and beyond.

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Helpful?
Thank SandyStars
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

We were happy to have you as our guest and happy to hear that you had an excellent stay. Did you enjoy your dinner? Our concierge team is fantastic and I am glad they were able to secure you dinner reservations. I hope we can welcome you back to San Francisco soon! Regards, Christian Klaus Hotel Manager

Reviewed 22 July 2015

Great hotel, staff, and service. A five star hotel next to an open sewer. It is shameful the way the city of San Francisco has allowed the homeless to take over Market Street. The streets, sidewalks, and subway system were filthy and reeked of urine. In over a week of walking in the city, did not see one police officer...

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Helpful?
3Thank Brad W
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for your kind words about the hotel and your stay. Thank you, too, for your candid feedback about San Francisco. As the downtown core continues to evolve, we welcome comments that help us understand how visitors to San Francisco see and experience the city. If you'd like to discuss further, please contact me at christian.klaus@fourseasons.com or 415-633-3000. Regards,...

Holmdel, New Jersey
Reviewed 20 July 2015 via mobile

My second stay at a Four Seasons. The hotel was immaculate. Room was very comfortable. Great shower but felt a bit guilty using so much water in the middle of drought I made it shorter than I would have normally. The only negative are the many people living on the street just outside the front door most under the influence....

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Helpful?
2Thank laureljoe
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

I'm glad to hear you enjoyed your second stay at a Four Seasons and would recommend us to your friends and family! Thank you, too, for doing your part in helping conserve water - every bit helps. We've trained our staff to be aware of the hotel's surroundings and to help our guests feel safe, even when they are leaving...

Taiwan
Reviewed 19 July 2015

quite friendly at the front desk when I checked in. The restaurant is very nice too, duty manager with smiling, good attitude, let me feel they were passionate to serve you carefully. I looks they have a good training.

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Thank Hraso Y
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Wonderful to hear that you had a great experience with our friendly and passionate staff. We appreciate your kind words, especially as the team works hard to exceed guests expectations. I look forward to welcoming you back! Regards, Christian Klaus Hotel Manager

Seattle, Washington
Reviewed 16 July 2015

nice decor, convenient location, love the equipment (bed, all facility inside of the room), great view, very nice gym. it was a little bit confusing where the front entrance is ( they have two entrance), check in and bell man are in two different floor level. The gym is very nice, has pool, all the equipment you are looking for...

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Helpful?
1Thank ccchansea
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

I appreciate you sharing about your stay with us. I've shared your note with our team at MKT Restaurant, so they can be aware of your feedback. Thank you for choosing Four Seasons and I hope to welcome you back soon. Regards, Christian Klaus Hotel Manager

Abu Dhabi, United Arab Emirates
Reviewed 16 July 2015

I stayed here this past weekend with some friends and overall it was very good. Good location, friendly service. Ordered room service in the morning for breakfast. It came exactly when they said it would. Very good, with good quality food. When making the reservation the web site offered rooms on higher floors (10-17 of the 17 floor hotel) for...

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Helpful?
1Thank jasoncrh
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for your review, and I was glad to read that you enjoyed room service, an upgraded guest room and the hotel beds. Many people love the beds and have even purchased them for their homes. I wanted to let you know that we are looking closely at our wireless Internet offerings and will plan to roll out a...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market St, San Francisco, CA 94103-2001
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: ₹ 30,381 - ₹ 62,961 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons
Hotel Style:
#4 Business Hotel in San Francisco
#5 Spa Hotel in San Francisco
#10 Family Hotel in San Francisco
#11 Luxury Hotel in San Francisco
#22 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel San Francisco staff and other travellers.
6 questions
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Questions? Get answers from Four Seasons Hotel San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as high as possible”
andcand, 15 Apr 2017 | Read review
“If you're in a room on the Market Street side, you can become very friendly with the people in building across the street.”
aumba02, 11 Apr 2017 | Read review
“Extraordinary service”
tompB2165WZ, 23 Mar 2017 | Read review
“Ask for a floor above the 9th floor for a great view”
BeatriceToronto, 1 Mar 2017 | Read review
“Very quiet room for a major city- zero city noise on the 8th floor”
inspectorforfun, 11 Feb 2017 | Read review
5 of 5