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Tilden Hotel

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Tilden Hotel
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101 Reviews from our TripAdvisor Community

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There are newer reviews for Tilden Hotel
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Showing 92: English reviews
Los Angeles, California
Reviewed 1 week ago via mobile

The doorman was very polite upon arrival. He opened the door for us and helped with all of our bags. Kat, at the front desk was very nice to let us check in early. She was very funny and gave us great advice on how to get to Fishermans Warf. She was very knowledgeable about the hotel and the locally...

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Helpful?
Thank ladyleena
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! We are thrilled to have Kat join our team at the Tilden and your acknowledgement of our upscale service is what we strive to achieve. We hope we gave you enough reasons to return to San Francisco! Thank you,

Vancouver, Canada
Reviewed 1 week ago

A lovely place to stay in a very convenient location--within walking distance of galleries and shopping. The hotel is named for a California artist, not the car rental company and their sensitivity to art shows in their choice of paintings, drawings throughout the spaces. There is even a tiny, hidden, quiet garden. Our top floor room was comfortable, clean and...

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Helpful?
Thank 479marian
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings, As you have rightly pointed out, The Tilden is a pillar of the local community and we strive to showcase the art and heritage through our spaces. Our guests can always enjoy the openness of the lobby that serves as the communal area for the cafe and bar as well. Thank you for sharing your feedback and we hope...

Reviewed 1 week ago via mobile

Our stay was pleasant, reception personnel were lovely, especially Kat that helped us quickly solve a mattress issue in a blink of an eye and Joseph that recommended restaurants and tours :) the rooms were comfy and larger than we thought, Tilden has a great location, short walk from everything.

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Helpful?
Thank Noalapidot
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! We are so happy to hear that our team at the Tilden was there to take care of you in every aspect. We hope you return to San Francisco and enjoy more of our service and comfort. Thank you,

Tiburon, California
Reviewed 2 weeks ago

We really enjoyed our time at the Tilden Hotel. The rooms have been newly renovated and are very comfortable. The staff is very friendly and helpful. The Douglas Room (restaurant/bar in hotel) had fantastic drinks and the Tilden Burger was so good, we had to order another! (no, I did not eat 2 burgers... I was sharing... :)) But I...

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Helpful?
Thank MamaMancl
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! The Tilden Burger is indeed gaining a lot of fans and we are happy that you enjoyed it so much! Thank you for spreading the good word and we would love to welcome you back to the Tilden upon your next visit. Safe travels!

Stevenson Ranch, California
Reviewed 2 weeks ago

I booked the Tilden Hotel via Priceline and the name your own price feature. I wanted an upscale hotel near Union Square and I feel I got my money’s worth. The Tilden is small boutique style hotel about two blocks from Union Square. It is an old building that has been refurbished and nicely appointed. The lobby is funky chic...

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Helpful?
2Thank RDM2018
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! At the Tilden, each guest is special to us and we do not treat the ones who booked through different channels unfairly. But I do agree with you that some hotels discriminate take away from consistent hospitality. I thank you for your detailed review and sharing your candid opinions about our neighborhood, amenities and service. We surely hope that...

Vancouver, Canada
Reviewed 2 weeks ago

Sometimes all the small service touches you expect in a hotel start to add up. The best thing about this boutique hotel was the friendly staff. We were always greeted with friendly smiles and chatter including front desk staff, doormen, cleaning staff, bartenders and especially the coffee shop staff in the lobby. The location was fairly close to Powell station,...

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Helpful?
Thank yaletowngirl
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings, While we are happy that our staff was very friendly and helpful during your stay, it is our priority now to fix the inconsistencies you have experienced in your room with regards to restocking and supplies. I thank you for your feedback that helps us improve our overall service and we hope you give us another chance in the...

Reviewed 2 weeks ago

The service at this hotel was nothing short of amazing. The staff did everything they could to make you feel welcomed and comfortable. My roommate and I had a lot of requests, but the staff never made us feel like a bother. Anything we needed was readily available at all times. Front desk was beyond helpful.

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Helpful?
Thank Jasmine C
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Jamsine! We are so excited to hear the wonderful things you have mentioned about our service. We would love to be of service again and look forward to your next trip to San Francisco! Thank you Kunal Khandwala Front Office Manager

Rochester, New York
Reviewed 2 weeks ago

When we arrived at the hotel, the noticed an enormous number of homeless people nearby. We later found that this hotel is very close to a homeless shelter. I felt unsafe walking to and from my hotel but luckily nothing happened to us. Below you will find the pros and cons. Pros: 1- very friendly staff 2- clean rooms 3-...

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Helpful?
1Thank Limao
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings, We appreciate you sharing your concerns and your feedback about our rooms and staff. We understand the issues you have brought up and are doing our best to control the aspects we can at the hotel. There are plans to modify some of the features in the rooms and the bathrooms to increase the convenience for our guests. We...

So-Cal
Reviewed 2 weeks ago

Small but comfortable room, well kept older property with many recent renovations. Great charm to the property and the staff were wonderful, personable and helpful. The "vintage" elevator was the only thing on the property we had any issue with. There was no air conditioning in the room, but being San Francisco that's not much of an issue, especially if...

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Helpful?
Thank Da-Raz
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thanks for sharing your experience with your review of the Tilden. You are absolutely right about the lower floor rooms being cooler on the occasional hot day the city experiences. We are glad you tried the Douglas Room for its bar and food. Hope to see you again.

Hillsboro, Oregon
Reviewed 2 weeks ago

Nestled in the Tenderloin are of the city, the Tilden is a comfort away from home. The staff is outstanding, with a balanced professionalism and warmth that is tough to find in larger commercial hospitality organizations. The rooms are comfortably appointed, with nice upgraded touches to help balance with the age of the building. While the rooms do not have...

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Helpful?
Thank AcdntlPoet
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! It was a pleasure to have you at the Tilden and we appreciate all the feedback that you have provided. As a boutique hotel representing some of the elements of the neighborhood, we enjoy taking personal care of our guests through a diverse, professional and friendly staff. You are most welcome at the Tilden the next time you fly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly renovated 4 star boutique hotel in San Francisco located steps from Union Square, 8 blocks to Moscone Center, walking distance to BART, cable cars, and the Theatre District. We feature one of the best food and beverage teams in San Francisco! ... more   less 

Additional Information about Tilden Hotel

Address: 345 Taylor St, San Francisco, CA 94102 (Formerly Hotel Mark Twain)
Region: United States > California > San Francisco
Price Range: ₹ 10,688 - ₹ 22,347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tilden Hotel 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Mark Twain Hotel
Mark Twain San Francisco
Hotel Mark Twain
Hotel Style:
#43 Green Hotel in San Francisco
#49 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Tilden Hotel staff and other travellers.
17 questions
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Questions? Get answers from Tilden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware. They will charge you even if you decided to cancel.”
galaxytd22, 21 Apr 2017 | Read review
“Ask if there are room with views available if you're looking for one, if not it's not a deal breaker.”
jazsdel1776, 18 Apr 2017 | Read review
“Corner rooms are bigger!”
corys881, 18 Apr 2017 | Read review
“We were on the top floor on the west side, the back of the hotel and had no issues with noise or temperature.”
479marian, 11 Apr 2017 | Read review
“We had a room facing the inner court yard. Quiet, but less air flow through windows. No view, but room was nice”
RDM2018, 9 Apr 2017 | Read review
5 of 5