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    Palace Hotel

    2 New Montgomery Street, San Francisco, CA 94105-3477
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 819
    US$ 792
    SAVE US$ 27
    US$ 819
    US$ 792
    SAVE US$ 27
    US$ 819
    US$ 792
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    Traveller (1078)
    Room & Suite (581)
    Dining (109)
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    Overview
    • Excellent61%
    • Very good24%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “garden court” (118 reviews)
    “pied piper” (92 reviews)
    “glass ceiling” (19 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Palace Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Grand Hyatt San Francisco
    4,763 reviews
    #37 of 229 hotels in San Francisco
     
    The Park Central San Francisco
    3,624 reviews
    #64 of 229 hotels in San Francisco
     
    Four Seasons Hotel San Francisco
    1,612 reviews
    #13 of 229 hotels in San Francisco
     
    San Francisco Marriott Marquis
    5,503 reviews
    #25 of 229 hotels in San Francisco
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (1,275)
    There are newer reviews for Palace Hotel
    See the most recent reviews
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    11 - 15 of 1,156 reviews

    Reviewed 5 days ago via mobile

    What a dump. The price is fancy but not the service. I am a Marriott and SPG member and got a room with a window about 2-3 feet from a stained glass window -- no other view. Nice stained glass (see photo) but seriously? My...More

    Thank F5558ITgaryd
    Response from jamieeberhart, Public Relations Manager at Palace HotelResponded 4 days ago

    Hello and thank you for reaching out to us with these concerns. I have touched base with you using another communication outlet and I hope you accept our sincerest apology for every issue encountered. I will ensure our front office team fully informs each guest...More

    Reviewed 5 days ago via mobile

    The lobby is spectacular ! It is like visiting a beautiful museum. The staff are all very professional and friendly especially at the swimming pool . I choose the hotel for the pool and did not regret it . The gym is good too. I...More

    Thank Nitha N
    Reviewed 6 days ago via mobile

    This hotel did not miss a beat. Not one! Absolutely incredible customer service. Impeccable everything. I really was blown away from the moment I checked in to the day we checked out. Everyone that knows me, knows that I travel a lot and always pack...More

    Thank RockyMntnGirlFrom216
    Reviewed 6 days ago via mobile

    If you read my reviews I've stayed at some of the nicest hotels in the world thus I am at Palace now and feel compelled to write. Pros: stunning lobby. Service staff ( who can understand you ) superb. Robert in the stunning Grand Salons...More

    1  Thank LeTerrible
    Response from jamieeberhart, Public Relations Manager at Palace HotelResponded 4 days ago

    Thank you for bringing these concerns to my attention and I apologize for issues you encountered throughout your stay. I understand how frustrating it must have been to be misinformed about your housekeeping service. I will be sure to share your feedback with our management...More

    Reviewed 6 days ago via mobile

    I am staying at the Palace Hotel right now for another night as my husband is at a conference here. We checked in with a lovely receptionist named Jane. My husband , Dr Rubin , told Jane that he is a Starwood's Member' and had...More

    Thank scott719
    Response from jamieeberhart, Public Relations Manager at Palace HotelResponded 4 days ago

    Thank you so very much for sharing your experience with us! I am delighted to hear you enjoyed your stay and would return as a future guest. I will be sure to mention all feedback to upper management and find proper solutions to the comments...More

    Grand Hyatt San Francisco
    4,763 reviews
    #37 of 229 hotels in San Francisco
     
    The Park Central San Francisco
    3,624 reviews
    #64 of 229 hotels in San Francisco
     
    Four Seasons Hotel San Francisco
    1,612 reviews
    #13 of 229 hotels in San Francisco
     
    San Francisco Marriott Marquis
    5,503 reviews
    #25 of 229 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 246 - US$ 925 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Francisco
    • #16 Luxury Hotel in San Francisco
    • #29 Business Hotel in San Francisco
    • #34 Romantic Hotel in San Francisco
    • #38 Family Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 552
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Priceline, Starwood, Booking.com, TravelUp, Ctrip TA, Agoda, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelsforEveryone so you can book your Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • SoMa / South Beach
    • Also Known As
    • Palace Hotel San Francisco ,
    • Palace San Francisco
    Add Photo Photos
    Traveller (1078)
    Room & Suite (581)
    Dining (109)
    Pool & Beach (33)
    Hotel & Grounds (647)
    Bathroom (129)
    Business Centre & Event Rooms (6)
    Nearby
    SoMa
    South of Market (SoMa), has an urban and sophisticated
    vibe, but you're more likely to find big nightclubs
    and lots of industrial loft residences than you are to
    find boutique shopping. Although it’s the epicenter
    for tech startups in the city, visitors will be able
    to do more than just business - museums, top quality
    restaurants, and the San Francisco Giants now call
    this neighbourhood home. Most of its freeway-sized
    ...More
    The Park Central San Francisco
    3,624 reviews
    .18 km away
     
    Grand Hyatt San Francisco
    4,763 reviews
    .49 km away
     
    Four Seasons Hotel San Francisco
    1,612 reviews
    .30 km away
     
    San Francisco Marriott Marquis
    5,503 reviews
    .39 km away
     
    Nearby Restaurants
    Ghirardelli Ice Cream & Chocolate Shop
    749 reviews
    .08 km away
    Pied Piper
    264 reviews
    .02 km away
    Garden Court
    230 reviews
    .02 km away
    corner bakery cafe san francisco
    88 reviews
    .09 km away
    Nearby Attractions
    Museum of the African Diaspora
    46 reviews
    .19 km away
    California Historical Society
    19 reviews
    .15 km away
    Lotta's Fountain
    19 reviews
    .19 km away
    Crocker Galleria
    20 reviews
    .18 km away
    Ask a question
    Questions & Answers
    Zhang K
    28 June 2017|
    Answer
    Response from bdahl | Reviewed this property |
    This messaging does not go to the hotel directly, but a user forum from Trip Advisor of people who have stayed at this property. The languages listed on the Palace Website are LANGUAGES Deutsch • English • Español... More
    0
    Votes
    Kevin K
    17 June 2017|
    AnswerShow all 13 answers
    Response from The_Loup_Garou | Reviewed this property |
    We got it, but are Platinum, so I never asked for limitations. I used my MiFi hotspot, because of extra speed, with which I was unimpressed, with the WiFi in the hotel.
    1
    Vote
    cmhc0ntentmgr
    11 May 2017|
    AnswerShow all 4 answers
    Response from jamieeberhart | Property representative |
    Hello Traveler and thank you for reaching out! Our Market-Street Rooms directly face the busiest street in downtown. If common traffic noise is a concern, I recommend our City-Scape Rooms. Looking forward to your... More
    0
    Votes
    Room Tips
    "If you can spring or upgrade for a suite - just do it."
    Read review
    "Superior Suite has a separate living room."
    Read review
    "Stay away from rooms next to service rooms with ice machines! Rooms on lower floors can be noisy from heavy..."
    Read review
    "Make sure your room doesn't have a view to the junkies doing drugs."
    Read review
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