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Palace Hotel, A Luxury Collection Hotel, San Francisco

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Traveller (1630)
Room & Suite (847)
Dining (211)
Overview
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2 New Montgomery Street, San Francisco, CA 94105-3477 See on map
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
Additional information
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,746)
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1,583 results
Traveller rating
961
363
140
56
63
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LanguageEnglish
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961
363
140
56
63
Show reviews that mention
All reviews pied piper glass ceiling garden court restaurant heated toilet seat indoor pool beautiful historic hotel montgomery street spg member room service beautiful lobby concierge desk corner suite turn down service bell staff the financial district bart station an upgrade
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1 - 5 of 1,583 reviews
Reviewed 4 days ago

I am staying at the Palace Hotel and their is a strike going on and the noise was a bit loud. When discussing with the team they ensured that I was provided an excellent room that was quiet. The level of service is outstanding and...More

Thank rfk312
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 4 days ago

Dear rfk312, It was a pleasure reading your review of Palace Hotel, A Luxury Collection Hotel. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them, especially with...More

Hotel's Favourite
Reviewed 3 weeks ago

Very pleasantly surprised by the Palace. San Francisco's hotel inventory is overall not very good and so I came in with rather low expectations. Sure, the atrium is gorgeous and grand (and it indeed is) but would the rest of the hotel be a disappointment...More

1  Thank JereF1
Response from ThePalaceHotelSF, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 2 weeks ago

Dear Jeremy E, Thank you for your review of the Palace Hotel, a Luxury Collection Hotel in San Francisco. We are so glad to hear you appreciated our luxury touches - including the plush beds, Toto toilets, and Byredo amenities. We will also certainly share...More

Reviewed 6 days ago

I consistently book this hotel for my boss when he visits SF. It's his very favorite, and I will say he is picky! I'm usually not inclined to leave reviews, but a few weeks ago I had the most pleasant experience with hotel staff (or...More

Thank Emily W
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 5 days ago

Dear Emily W, Thank you for choosing the Palace Hotel, A Luxury Collection Hotel for your guest and we appreciate your loyalty towards our brand. We love knowing that the attentive service provided by Eric went a long way in making your stay so memorable....More

Reviewed 1 week ago

The hotel itself, is a beautiful building. We arrived during the strike. I received no warning from the hotel. I did receive an email about a week earlier from the AASLD, the conference I travelled to attend. I received a “special rate” of 339/night for...More

6  Thank FintanCat
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 5 days ago

Dear Kristen B, Thank you for being our guest and providing feedback of your stay. We empathize with the unfortunate situation and are taking all measures we can to ensure our guests are as comfortable as possible. Please accept our sincere apologies for the disruption...More

Reviewed 1 week ago

This is a beautiful hotel with a great location in the middle of San Francisco. It has a great gym and an amazing indoor pool. The problem is with the complete lack of communication by the hotel during a citywide strike of Marriott workers. This...More

1  Thank Clyntonium
Response from TeamMarriott, Director of Sales and Marketing at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 6 days ago

Dear Clyntonium, Thank you for staying at our hotel and leaving us a review of your experience. We are truly sorry for the problems you encountered during your visit and the inconvenience this caused you. When you have a moment, please contact us via telephone...More

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About
Description
Palace Hotel, A Luxury Collection Hotel, San Francisco is a premier hotel in the heart of San Francisco, California near Chinatown, Union Square, Financial District, and Moscone Convention Center. We have More elegant accommodations and opulent meeting space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
552
Price range
US$ 240 - US$ 986 (Based on Average Rates for a Standard Room)
Also Known As
Palace Hotel San Francisco
,
Palace San Francisco
Location
United States > California > San Francisco > SoMa / South Beach
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
552
Price range
US$ 240 - US$ 986 (Based on Average Rates for a Standard Room)
Also Known As
Palace Hotel San Francisco
,
Palace San Francisco
Location
United States > California > San Francisco > SoMa / South Beach
Photos
Traveller (1,630)
Room & Suite (847)
Dining (211)
Pool & Beach (31)
Amenities (46)
Business Centre & Event Rooms (8)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighbourhood home. Most of its freeway-sized
...More
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Questions & Answers
Ask a question
kst1
22 October 2018|
AnswerShow all 4 answers
Response from Lorie B | Reviewed this property |
Late check out - 4pm and welcome amenity which can be either meal credit or points. They also frequently have a good deal with meal credit which can be used at the bar or in restaurants. lb
0
Votes
gem1662016
15 March 2018|
AnswerShow all 9 answers
Response from Victoria B | Reviewed this property |
Gah! Sorry I’m barely seeing this! Yes, we actually stayed in a handicap room!!! It was roomy and the shower had a wooden bench. It’s fabulous all around! Hope you go!
0
Votes
cocobeancolleen
28 January 2018|
AnswerShow all 3 answers
Response from Rebecca D | Reviewed this property |
There was in my room- very useful when you’re in town more than a day
1
Vote
Room Tips
"ask for an interior facing room if you like absolute quiet."
Y6935VXjohne
3 weeks ago
Read review
"I would imagine there isn't a bad room on the property"
774warrenk
5 weeks ago
Read review
"Good Luck! Management can't seem to keep their employees nor guests happy."
dalekeyes
8 Oct 2018
Read review
"False Advertising - Do NOT Book During Strike!"
msintle
8 Oct 2018
Read review
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