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After checking in and arrival to the room, there were no sheets, blankets or pillows, no tv, no safe, or hot water. When turning on the water, first a brown substance came out them the water turned into a white substance. The halls smelled like...More
This hotel is cheap for Guam, but nothing like photos or reviews paint. Much worse: not maintained properly, cleanings non existing and staffs simply need customer service training, promptly. Stop treating guests with loathe
This hotel was supposed to be shut down December 31st due to issues, but they moved the date back to March 2019, they are to this day letting people book this hotel when the water gets shut off every other day, there is no power...More
We waited 30 mins for someone to appear at the front desk. The pool has been out of service for a long time. The smell of mildew is everywhere. Water damage throughout the entire hotel. Our air conditioner didn’t cool our room. We had NO...More
Definitely just a simple and decent place to book. I book here a few times and enjoy it for the most part. There always isn’t a working ice machine, but I can survive without it. Beds are always nice and clean and definitely satisfying enough...More
Response from VeronaGuam | Property representative |
Thank for your inquiry, we have different types of room catagories for convenience. We have mountain view rooms for people who rather budget and have more spending for thier other activities or shopping, ocean view, for... More
Thank for your inquiry, we have different types of room catagories for convenience. We have mountain view rooms for people who rather budget and have more spending for thier other activities or shopping, ocean view, for clear sceanery of ocean, also provided with 2 wider full size bed (our more popular rooms), and for people who have long stay or family use, we have ocean view suite and mountain view suite, both catagories provided with kitchen, provideng you more options during your stay. Please visist our web site Verona Resort & Spa or look us up at facebook for for more information or for pictures of our hotel.