We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Resort Guam

Hotels.comUS$ 232*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 252*
US$ 232*
US$ 252*
US$ 232*
US$ 252*
US$ 232*
Compare best prices from top travel sites
and 6 more sites!
Professional photos
The Westin Resort Guam
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,167 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Resort Guam
See the most recent reviews
Showing 360: English reviews
Iwakuni, Japan
Reviewed 11 February 2017

Probably the best hotel, if you want to have a "family beach vacation". The Tumon bay is a shallow and clean bay, protected by reefs. A perfect beach, if you have small children. Also, this beach is secluded from all other hotels on the Tumon bay. The pool is nice, too, but you feel a bit silly using the pool...

 Report
Helpful?
Thank Traveling_Diaspora
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear Traveling_Diaspora Thank you for choosing to stay with us at The Westin Resort Guam and for taking your time to leave a comment to us. I am glad to hear that you fully enjoyed Royal Beach Club benefit for your stay. Our pool bar, “Misty’s” has a variety of food menu including hamburger and fried chickens, etc. Those food...

Reviewed 9 February 2017 via mobile

The hotel is located in city center and there is the city shuttle bus stand in front of the entrance. The size of room is very big with modern furniture, I love the mattress, their shampoo and lotion, all good quality. The hotel also has a private beach, it's very clean and organized.

 Report
Helpful?
1Thank Lili C
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear Lili C Thank you very much for staying with us at The Westin Resort Guam and taking your time to leave a comment to us. It is pleased to hear that you enjoyed your Guam experience on the beach and hotel facility, especially our heavenly bed and Westin branded white tea bath amenity. This is one of 6 pillars...

New York City, New York
Reviewed 8 February 2017

Horrible experience. 1) Lounge has no coffe cups to go. 2) Check in 35 minute process. Keys don't work when asked multiple times to room or lounge. Staff is frankly not competent. 3) Shower broken. 4) Decaf coffee in the room only. 5) No oatmeal contrary to what told by staff for morning meals. 6) No correction in fixing things...

 Report
Helpful?
Thank eric h
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear eric h Thank you for choosing to stay with us and appreciate for taking your time to leave valuable feedback to us. It was regretful that we could not meet your expectation on our lounge experience and the guest room condition. We apologize that we could not deliver our brand promise to a loyal elite member of SPG program....

Sydney, Australia
Reviewed 6 February 2017

Hotel was very central, beach had beautiful white sand but the beach hire craft stall that is on the beach only starts hiring at 8am and finishes hiring at 4pm as their stall closes totally by 5pm. I was there on business and had this wonderful acqa water in front of me but could not hire any water craft as...

 Report
Helpful?
Thank 255060Bella
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear 255060Bella Thank you for staying with us at The Westin resort Guam and for taking time to leave a valuable comment to us. We are pleased to see you enjoyed our friendly service at the hotel and wonderful beach in front. We are sorry that our Tropical Beach House rental gears or marine activities were not available after 5:00...

Hong Kong, China
Reviewed 3 February 2017

We went here for a relaxing stay during the holiday period. The staff were mostly very helpful, even in booking experiences they had no affiliation with. The room was good, just a bit too high humidity in the room. Seems it is constantly damp. The pool area is nice, missing a small kids pool though. The beach is clean with...

 Report
Helpful?
1Thank Calle K
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear Calle K Thank you for staying with us and for taking time to leave a message to us. We are glad to see that you enjoyed your stay with your family. The beach in front of Westin is a perfect location for kids swimming and playing in the water because of very shallow and calm water with white fine...

Reviewed 2 February 2017 via mobile

Great hotel!!! Great service!! Everyone took good care of my family from the door, front desk, housekeeping and restaurants. My room had a great view of the ocean and it was cleaned and maintained well. Thank you!

 Report
Helpful?
1Thank Jeanella Mae D
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear Jeanella Mae D Thank you for choosing to stay at The Westin Resort Guam and taking your time to leave comment on Trip Advisor. We are glad to hear that you enjoyed your stay and had a great time in Guam with your family. It is our mission to deliver our brand promise to exceed your expectation. We are...

Reviewed 31 January 2017 via mobile

Not a good hotel to stay for family trip. A lot of bathroom equipments are rusted. In addition, it took the stuff more than 30 mins just to get us new toothbrush. Not recommended at all. The ocean view room only have little view of ocean.

 Report
Helpful?
1Thank Sunny L
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear Sunny L Thank you for choosing to stay with us at The Westin Resort Guam and appreciate you for taking time to leave a message on Trip Advisor. It is regretful that we couldn’t meet your expectation on your stay with your family. We are sorry that we could not deliver your requested items in timely manner. Please be...

philippines
Reviewed 30 January 2017 via mobile

In my reservation thru spg, I indicated that i will arrive by 11am because of my 4 am flight. Upon arrival at 11, they said that there is no room as they have high occupancy. That I understand. The room for me has just been vacated at 11 am. I requested if they expediate as I have not slept for...

 Report
Helpful?
Thank jdchua521
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear jdchua521 Thank you for staying with us at The Westin Resort Guam. I appreciate for your taking time to leave a comment to us on Trip Advisor. First of all, we are terribly sorry to make the room ready on your early arrival. It is regretful that we could not meet or exceed your expectation as SPG loyal guest,...

Hong Kong, China
Reviewed 27 January 2017

Arrived hotel from a red-eye at 6:45am. Booked three rooms but for some reason my name was missing. Lame explanation that reservation must have arrived after 6pm when department was closed. Yes we booked on Thursday night but arrived on Sat! So what have reservation department been doing on Friday??? Manager said housekeeping doesn't come in till 8:30 so earliest...

 Report
Helpful?
1Thank Piggybun
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear Piggybun Thank you for choosing to stay with us at the Westin Resort Guam and appreciate you for taking time to leave a comment to us. It is regretful that we could not meet your expectation on your room readiness and our alternative solution we provide. Please be assured that we will look into these issues and they will...

Reviewed 27 January 2017

I went to the buffet "taste" with my friends before and my boyfriend. They have different menu theme every day. On Thursdays they have steak and lobster and I love lobster. I love oyster too and Westin is one of the few buffets that I know that serves oyster! They have teppanyaki, desserts, sashimi, and etc. Everything is great and...

 Report
Helpful?
Thank Kay K
The Westin Reso... M, Executive Assistant Manager at The Westin Resort Guam, responded to this review

Dear Kay K Thank you very much for taking time to give us comment on Trip Advisor. Happy to hear that you enjoyed dinner at our Buffet restaurant "Taste". Yes, we have different dinner theme every day. Most popular one is Steak & Lobster on Thursday. Now we have another Steak & Lobster on Tuesday, too. Please enjoy sizzling sirloin...

781 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (771)
Viewed
View from Room (52)
Viewed
Dining (32)
Viewed
Pool/Beach Area (86)
Viewed
Hotel & Grounds (147)
Viewed
Room/Suite (65)
Viewed
Bathroom (24)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (355)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Tumon hotels
0.6 km away
Hyatt Regency Guam
Hyatt Regency Guam
#5 of 20 in Tumon
1,075 reviews
0.1 km away
Guam Reef & Olive Spa Resort
0.4 km away
Dusit Thani Guam Resort
Show Prices
Show Prices
Show Prices
2.6 km away
Hilton Guam Resort & Spa
0.6 km away
Hotel Nikko Guam
Hotel Nikko Guam
#4 of 20 in Tumon
1,145 reviews
0.3 km away
Lotte Hotel Guam
Lotte Hotel Guam
#8 of 20 in Tumon
286 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Tastes
Tastes
Cuisines: International
Isshin
Isshin
Cuisines: Japanese
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about The Westin Resort Guam

Address: 105 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: ₹ 13,494 - ₹ 24,588 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Resort Guam 4.5*
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Westin Resort Guam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Resort Guam Hotel Tumon
Westin Hotel Tumon
Westin Tumon
Tumon Westin
The Westin Resort Guam Tumon
Hotel Style:
#1 Family Hotel in Tumon
#3 Spa Hotel in Tumon
#5 Luxury Hotel in Tumon
#6 On the Beach Hotel in Tumon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort Guam staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from The Westin Resort Guam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views”
Gpug, 20 May 2017 | Read review
“high floors, end of building, ocean view”
jeffm18, 21 Apr 2017 | Read review
“Take the upsell on Royal Beach Club - worth it if you intend to stay indoors”
PhilippeJan, 16 Apr 2017 | Read review
“Ask for an Ocean Front Room, it is worth the extra money”
  • The view from our private Balcony, 17 floors up
243johnz, 10 Apr 2017 | Read review
“Higher floors have a better ocean view.”
BobowillTravel, 4 Apr 2017 | Read review
5 of 5
Hotels.com
US$ 232* /night
View Deal
Expedia.comUS$ 232
TravelocityUS$ 232
ElvolineUS$ 252
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates