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Hilton Guam Resort & Spa

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1,949 Reviews from our TripAdvisor Community

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Showing 782: English reviews
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Hagatna, Guam
Reviewed 4 days ago NEW

Courtesy breakfast would be appreciated. Process payment on a timely basis, not 3 days later. This embarrassment situation could have been avoided. Why did payment have to be delayed???Thank you much.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sarahlD4877LC
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 6 November 2016

I had to live in Hilton Guam Resort and Spa for month due to travel for work and I have absolutely no complaints. This hotel met all of my needs and felt like a home away from home during my stay there. I live a very active lifestyle, with that said, their gym is THE BEST hotel gym I have...

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Helpful?
1Thank B10887
About Hotel's Favourite Review
Management response:

Dear B10887, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay and the different facilities available. We appreciate your comments on Trip Advisor. Our team wishes you back to the hotel soon. Thank you, Hilton Guam Team

Tumon, Guam
Reviewed 5 days ago NEW

The room that we stayed in was old, but the service of the staffs were great; especially the front office person. The pool had a large surroundings and the temperature was cool. The fitness was super crowded which I did not like. We had dinner at Roy's but the food quality was not as special, felt like something was missing....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank richardlE555KX
Temecula, California
Reviewed 1 week ago NEW

Our stay at the Hilton was fabulous! We had plans to explore the northern part of the island when we first arrived but after seeing our room, the pool and other amenities, we decided our exploring could wait! We laid by the pool and the beach; we enjoyed snorkeling right off the hotel's property. The cocktail deals were great and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank galbraie
Management response:

Dear Galbraie, Thank you for staying at the Hilton Guam Resort & Spa. Our team is happy that you had an overall great experience from the customer service to the facilities and amenities that you've experienced. We appreciate the comments that you have made on Trip Advisor. Hilton has a Tropical Beach House on property that offers paddle boards and...

Reviewed 1 week ago

I was there for business, staying 4 wks. I spent most of my time in the Executive Lounge when not in my room, work or out and about. It was nice to be greeted in the morning and evening after a day of work by the bell and taxi staff. Parking wasn't too hard to find if you didn't like...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank karleenr2017
Management response:

Dear Karleenr2017, Thank you for staying at the Hilton Guam Resort & Spa. Our team is delighted that you enjoyed your stay. We are happy that you got a chance to try out some beach activities. Hilton has a Tropical Beach House that offers other beach activities from kayaks to paddle boarding that we wish you will try on your...

Reviewed 1 week ago via mobile

Not a bad place to stay. Location is good. Bed is shorter than standard lengths and bathroom in room is all glass with mini blinds. Staff is friendly and willing to help. The hotel is open atrium so if you don't like heights, then you might want to consider staying elsewhere or a lower floor,

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Helpful?
Thank markwinters165
Management response:

Dear Markwinters165, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay. Our team appreciates you commenting on them for their customer service. We do have a few restaurants available on property that we wish you will try on your next visit such as our Islander Terrace. We offer nightly specials...

Lothian, Maryland
Reviewed 1 week ago

Overall, very nice place to stay for business or leisure. Tucked into a great location to all nearby beach attractions. Staff was very accommodating. The pools are very nice with direct entry into the beach. Hotel was nice, however, some of the rooms dependent on where you stay in the hotel are somewhat outdated, mostly just in the bathrooms. Bath...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank P4583WCmatthewm
Management response:

Dear P4583WCmatthewm, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate the comments that you have made on Trip Advisor. Thank you for commenting on our staff for their customer service. Hilton offers a Tropical Beach House on property that has great beach activities from paddle boards to snorkels that we wish you will try on...

Mililani, Hawaii
Reviewed 1 week ago

Hotel staff is very good. Great location the hotel is off by itself away from the hubbub of Tumon. Parking is free and plenty is available Couple of options for dinner and a coffee shop is open 324 hours. Has a beach and pool. There is a spa on site.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Subsailor567
Management response:

Dear Subsailor567, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate the comments that you have made on Trip Advisor. If you enjoyed the beach, we do have a Tropical Beach House on property that offers kayaks, paddle boards, and snorkels for rent for your next visit. We wish to welcome you back to the hotel...

Manila, Philippines
Reviewed 2 weeks ago

Stayed here during halloween, The location is a 5 minute drive to the nearest shopping location, making it very ideal. The hotel is part of the route of the free shuttles to and from to those same shopping centers. The swimming amenities are above reproach as they have multiple pools for all ages ( heated, kiddie pools, lappools etc.) Hotel...

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Helpful?
Thank William G
Management response:

Dear William G, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay as well as the different shopping centers available. For your next visit, we wish you could try our Tropical Beach House, which is near the pool side. There are kayaks and snorkels available for rent for fun beach...

Cincinnati, OH
Reviewed 2 weeks ago

Great location and amaneties for a reas ok nable price. Excellent pool and access to the beach. Tumon Bay is a great place to swim and scuba dive. Plenty of cou ices for food on site or an inexpensive cab ride to everything you could want.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank richardfenfen
Management response:

Dear Richardfenfen, Thank you for staying at the Hilton Guam Resort & Spa. Our team is delighted that you enjoyed your stay and the beach activities available. A popular beach activity that has been gaining traction on Guam is paddle boarding. There are several places on Guam that will drop off paddle boards to your beach location for rental. We...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the beach overlooking scenic Tumon Bay, the Hilton Guam Resort and Spa has an idyllic location on Guam, only a ten-minute drive from Guam International Airport, three minutes from the tourist district and ten minutes from the capital of Agana. Take in stunning views of Tumon Bay and Two Lovers Point from one of Guam's only infinity pools. The Resopa Water Park features a whirlpool spa, waterslide, children's pool, watersports pool and an infinity pool. Try out watersports and snorkeling at the private beach club or enjoy a lesson from a pro on one of five floodlit tennis courts. Stay fit at The Wellness Center with a full range of quality cardiovascular and strength equipment and a timetable of exercise classes or be pampered with a treatment at Spa Ayualam. Be tempted by one of the resort's five restaurants serving up award winning seafood, Hawaiian fusion cuisine and international meals. Savor a taste of the ocean at Fisherman's Cove. Simply choose from the tempting seafood offering and the chef will cook it perfectly. The unique and fun dining experience has won the Guam Visitors' Bureau award for 'Most Outstanding Local Tourism Facility.' Sample the cuisines of the world at the international buffet theme nights at Islander Terrace or taste the tropics at Tree Bar with an exotic cocktail to enjoy while overlooking Tumon Bay. With two wedding chapels, eight meeting rooms, computer workstations in the lobby, and internet the Hilton Guam Resort & Spa hotel is the perfect beachfront location for a beautiful wedding or an important business meeting. ... more   less 

Additional Information about Hilton Guam Resort & Spa

Address: 202 Hilton Road, Tumon, Guam 96913, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: ₹ 12,208 - ₹ 18,581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guam Resort & Spa 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort & Spa Tumon
Hotel Style:
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
#7 Family Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guam Resort & Spa staff and other travellers.
31 questions
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Questions? Get answers from Hilton Guam Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a beachside view room, the views of the beaches in guam should not be missed.”
 of 5 bubbles williamg580, 9 Feb 2017 | Read review
“view of the sands and bay is well worthwhile”
 of 5 bubbles GRALISTAIR, 3 Feb 2017 | Read review
“Have no idee”
  • dilapidated cranes full of dirt
  • Shower
  • TV
  • Bad
  • Mold
  • The bed
  • More Mold on every thing the badroom
  • View on the sea or would i say the parking lot
 of 5 bubbles IAPA-TRAVELER, 23 Jan 2017 | Read review
“Try to get a room in the newer tower.”
 of 5 bubbles lenckowski, 22 Jan 2017 | Read review
“Higher the better, and bayside!”
 of 5 bubbles 746jeffreyr, 16 Jan 2017 | Read review
5 of 5