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Hilton Guam Resort & Spa

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Hilton Guam Resort & Spa
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1,918 Reviews from our TripAdvisor Community

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Showing 763: English reviews
Reviewed yesterday NEW

I & wife stayed 4 nights for booking as discounted play fee of CCP Golf club. total $850 (only room charge without meal at premier building side sea view ; cheapest I guess). There was no room bar decoration ; only two 350cc(x2) purified bottled, and mug cup(x2) and kettle. Room amenities(soap and shampoo...) are good as PeterThomasRoth... but, some...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 시훈 김
Falcon, Colorado
Reviewed 2 days ago NEW

Nice hotel. Friendly staff. Showings its age a bit. Too may reserved parking spots for other businesses and rental cars, not guests. Location is just ok. No real beach but a public one is within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Z2038HUs
Tumon, Mariana Islands
Reviewed 2 days ago NEW

This is just a dirty place. Bathrooms are not clean. Rooms are not vacuumed after customer left. Dirt under bed. Not a place for a vacation. Restaurant no varieties and too expensive for what is being offered.

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Helpful?
Thank lenckowski
Norfolk, Virginia
Reviewed 5 days ago NEWvia mobile

Had a great time here. Located on Tumon Bay, dive shop on ground floor. Snorkeling is the main thing to do along with the pools and hot tub. Views are awesome. If your a gold member or above free breakfast then drinks in the exec lounge at night. Close to main strip with plenty of shopping or activities.

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Helpful?
Thank Micpfl
Management response:

Dear Micpfl, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate the comments that you've made on Trip Advisor. We are happy that you enjoyed the outdoor activities and scenery. Our team wishes you back to the hotel soon. Thank you, Hilton Guam Team

Oceanside, CA, United States
Reviewed 6 days ago NEW

THE HILTON WAS A GREAT PLACE TO STAY IN GUAM. THE LOBBY IS INVITING AND SPACIOUS WITH PLENTY OF SEATING. The wifi connection throughout was stable and the staff was amazing. The buffett is a little too expensive, but there are other options within the hotel such as Roy's, and another seafood place.The bar is large, outdoors, and if you...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank joshbD8124XU
Management response:

Dear JoshbD8124XU, Thank you for staying at the Hilton Guam Resort & Spa. Our team is delighted that you enjoyed your stay. Thank you for visiting the different restaurants and for joining us at the Tree Bar. Our team wishes you back to the hotel soon. Thank you, Hilton Guam Team

Tampa, Florida
Reviewed 1 week ago

I was at the Hilton Guam ahead of departing for two months on a seagoing research expedition. The flights to get there were challenging (I was routed through Japan for some reason) so when I finally got there, six hours later than planned, they quickly got me into my room, and (without me hanging a sign or anything) knew not...

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Helpful?
Thank Jeffrey R
Management response:

Dear Jeffrey R, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate the comments that you have made on Trip Advisor. Thank you for dining at the Tree Bar as well as the Executive Lounge. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team

Tampa, United States
Reviewed 1 week ago

If you're traveling on business, this is a great value, especially for Hilton Gold members. The executive lounge provides complimentary breakfast and complimentary happy hour for Gold members - an incredible value. Don't bother with the weekend brunch, the food is definitely not worth the $44 price tag.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John L
Management response:

Dear John L, Thank you for staying at the Hilton Guam Resort & Spa. Our team is delighted that you enjoyed your stay as well as our Executive Lounge. Thank you for joining us for breakfast and happy hour. Our team wishes you back to the hotel soon. Thank you, Hilton Guam Team

Quito, Ecuador
Reviewed 1 week ago

We have stayed at the Hilton several times and this time will be our last. We had booked our room for a special occasion and the reservation was made for three people. They gave us only two beds and th en wanted to charge us for another bed. This was never mentioned by the reservation office. After 2 hours we...

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Helpful?
1Thank CarolNani
Management response:

Dear CarolNani, Our sincerest apologies regarding your experience at the Hilton Guam Resort & Spa from the service you received to not having an extra bed. We appreciate the comments that you have made on Trip Advisor. Your comments will be shared with the departments concerned to better guest satisfaction. Thank you, Hilton Guam Team

Hong Kong, China
Reviewed 1 week ago

It is one of the best locations in Guam for snorkeling. Remember to bring your own gears to avoid the rental charge of snorkeling mask (you can buy it in the hotel gift shop). The property has a very good swimming pool and water slide. The rooms in the Premier Building are big and we like the balcony so much...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank kelviny868
Management response:

Dear Kelviny868, Thank you for staying at the Hilton Guam Resort & Spa. We are happy that you enjoyed your outdoor activities while staying on Guam. We appreciate the comments that you have made on Trip Advisor. Your comments will be shared with the departments concerned in order to better guest satisfaction. We wish to welcome you back to the...

東京, Japan
Reviewed 2 weeks ago

The breakfast in the executive lounge in 7F gets bored. Since there are few seats, there is waiting time depending on a time zone. When an opening was in the room, it seemed whether it is better to avoid the executive floor of 7F. There was also no upgraded touch.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank kazuyoshis2017

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the beach overlooking scenic Tumon Bay, the Hilton Guam Resort and Spa has an idyllic location on Guam, only a ten-minute drive from Guam International Airport, three minutes from the tourist district and ten minutes from the capital of Agana. Take in stunning views of Tumon Bay and Two Lovers Point from one of Guam's only infinity pools. The Resopa Water Park features a whirlpool spa, waterslide, children's pool, watersports pool and an infinity pool. Try out watersports and snorkeling at the private beach club or enjoy a lesson from a pro on one of five floodlit tennis courts. Stay fit at The Wellness Center with a full range of quality cardiovascular and strength equipment and a timetable of exercise classes or be pampered with a treatment at Spa Ayualam. Be tempted by one of the resort's five restaurants serving up award winning seafood, Hawaiian fusion cuisine and international meals. Savor a taste of the ocean at Fisherman's Cove. Simply choose from the tempting seafood offering and the chef will cook it perfectly. The unique and fun dining experience has won the Guam Visitors' Bureau award for 'Most Outstanding Local Tourism Facility.' Sample the cuisines of the world at the international buffet theme nights at Islander Terrace or taste the tropics at Tree Bar with an exotic cocktail to enjoy while overlooking Tumon Bay. With two wedding chapels, eight meeting rooms, computer workstations in the lobby, and internet the Hilton Guam Resort & Spa hotel is the perfect beachfront location for a beautiful wedding or an important business meeting. ... more   less 

Additional Information about Hilton Guam Resort & Spa

Address: 202 Hilton Road, Tumon, Guam 96913, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: ₹ 12,557 - ₹ 19,791 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guam Resort & Spa 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort & Spa Tumon
Hotel Style:
#5 Spa Hotel in Tumon
#7 Family Hotel in Tumon
#7 Luxury Hotel in Tumon
#8 On the Beach Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guam Resort & Spa staff and other travellers.
27 questions
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Questions? Get answers from Hilton Guam Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the newer tower.”
 of 5 bubbles lenckowski, 22 Jan 2017 | Read review
“Higher the better, and bayside!”
 of 5 bubbles 746jeffreyr, 16 Jan 2017 | Read review
“When you need connecting rooms inform the hotel in advance and they will be able to guarantee connecting rooms!”
  • View from Tasi club room
 of 5 bubbles Jans_family, 30 Dec 2016 | Read review
“Avoid rooms on the 4th floor of the Premier Tower”
 of 5 bubbles trobb49, 18 Nov 2016 | Read review
“Ask for newly renovated rooms. They are in the middle of an upgrade cycle at this hotel and not all rooms are as nice as others.”
 of 5 bubbles 944josephp, 14 Nov 2016 | Read review
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