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Hyatt Regency Guam

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Traveller (969)
Room & Suite (372)
Pool & Beach (201)
Overview
1155 Pale San Vitores Rd, Tumon, Guam 96913-4206 Mariana Islands See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Reviews (1,493)
Filter reviews
539 results
Traveller rating
178
200
82
54
25
Traveller type
Time of year
LanguageEnglish
More languages
178
200
82
54
25
Show reviews that mention
All reviews al dente tumon bay great pool the club lounge rooms are large beautiful beach pool bar water slides beach access ocean view pools deli guam cages staycation japan balconies
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1 - 5 of 539 reviews
Reviewed 2 days ago

Hyatt Regency Guam is located right off the beach. The ocean here is ok. Very shallow waves so can't really swim but the sand quality is amazing. Hotel itself is alright. Check in counter is just a table and things are a bit slow there....More

Thank MarkTWN
Reviewed 2 days ago

The 9th floor where we stayed needs major renovations! Carpet was old and filthy, bed was not very comfy, bathroom fixtures rusted and had soap scum, and Hyatt is supposed to be one of the better hotels in Guam ☹️More

Review collected in partnership with Hyatt Hotels
Thank RyanRenee P
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 2 days ago

Dear RyanRenee P, Thank you for taking the time to share your feedback. We apologize that your experience was not as expected and I have shared your comments with the housekeeping team who will take further action in improving the condition of the rooms. We...More

Reviewed 4 days ago

Unbelievable view and professional staff. parking adjacent to the building and always enough parking. If it where up to me I would buy a condo in this hotelif it were available. Nightly entertainment and more importantly, military discounts.More

Review collected in partnership with Hyatt Hotels
Thank darnell111
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 4 days ago

Dear darnell111, Hafa Adai from Hyatt Regency Guam. Thank you for choosing to stay at Hyatt and for your positive comments regarding our facilities and services. We’re honored that you consider the Hotel a home away from home. We would gladly have you stay with...More

Reviewed 1 week ago via mobile

1. 위치/location 해변가와 바로 인접하여 나쁘지 않은 위치와 함께 호텔 수영장이 있어 휴식하긴 좋음 Right next to the beach with private pool. Not bad for families with kids. 2. 식당/dining 서비스가 전반적으로 느림. 이거 쓰는 중에 점심을 햄버거 주문 했는데 11:30분에 들어간 주문이 13:00까지 안...More

Thank Buffie83
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 2 days ago

Dear Buffie83, We appreciate the time you have taken in sharing your comments about our facilities and service. We apologize that the service you received was not as you would expect from a Hyatt. I have shared your experience with Food and Beverage management who...More

Reviewed 1 week ago

The staff and facility make the Hyatt such a wonderful home away from home experience. I love coming back each and every trip. The service and care that the staff provides make my time away from my family, not so lonely.More

Review collected in partnership with Hyatt Hotels
Thank Compass802153
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 1 week ago

Dear Compass802153, Warm greetings from your home away from home! Thank you for choosing to stay with us again and for your positive comments about our service and staff. We, as your Hyatt family, look forward to welcoming you back when you next visit. Sincerely,...More

View more reviews
About
Description
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Breakfast included
Hotel Style
Family
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Family
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
450
Price range
US$ 246 - US$ 395 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Guam Hotel Tumon
,
Hyatt Regency Tumon
,
Hyatt Regency Hotel Guam
,
Hyatt Tumon
,
Hyatt Regency Guam Tumon
Location
Mariana Islands > Guam > Tumon
Hotel class
Hotel Style
Family
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
450
Price range
US$ 246 - US$ 395 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Guam Hotel Tumon
,
Hyatt Regency Tumon
,
Hyatt Regency Hotel Guam
,
Hyatt Tumon
,
Hyatt Regency Guam Tumon
Location
Mariana Islands > Guam > Tumon
Photos
Traveller (969)
Room & Suite (372)
Pool & Beach (201)
Dining (130)
Amenities (127)
Business Centre & Event Rooms (7)
Family and Play Areas (5)
Nearby
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Nearby AttractionsSee all 206 nearby attractions
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Questions & Answers
Ask a question
jbalexander3737
18 September 2017|
AnswerShow all 3 answers
Response from th0mial | Reviewed this property |
Yes. I went the night before to pay for my whole bill instead of paying for everything after. You do have to put a security deposit down for the room. This can be done over the phone with a credit card, or in person with... More
0
Votes
QuickWhitTravel
22 December 2016|
AnswerShow all 4 answers
Response from hoyas93 | Reviewed this property |
I guess not. The fitness center is not so spacious (duplex type) and crowded with eqiupments. The floor activity is set on the upper stage. I do not recall a foam roller there. Better to check with the hotel, though.
0
Votes
Webin M
18 May 2016|
AnswerShow all 3 answers
Response from CMDA | Reviewed this property |
SORRY I did not receive notice of this question. The breakfast buffet has both Western style and Eastern items. It was included with our tour and was adequate.
0
Votes
Room Tips
"Ask for the rooms with the new wood finish floors... very nice."
LeighLeilaniG
2 weeks ago
Read review
"They are all about the same so don"t spend money upgrading"
reallyhungryguy
31 Jul 2018
Read review
"choose the room 1021 is fulled rennovated!"
superman292
30 Jul 2018
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"Come hungry"
RiveraRT2016
24 Jun 2018
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