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Hyatt Regency Guam

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 369*
US$ 311*
US$ 369*
US$ 311*
US$ 369*
US$ 311*
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Hyatt Regency Guam
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1,075 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Reviewed 6 days ago NEW

Terrible treatment at checking in. Ignored, argued with, treated like less than...even when checking in with a priority member This property isn't interested in developing more loyal customers They weren't nice

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Lostislandgirl2
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear Lostislandgirl2 Hafa Adai from Hyatt Regency Guam! Thank you for your comments as these help us become better at what we do every day. We strive to provide the best experiences to our guests but clearly this was not your experience. For that I am truly sorry. I will surely share your comments with the relevant members of my...

Los Angeles, California
Reviewed 1 week ago

Elegant & CLEAN hotel with great pool area and really nice beach. Has an excellent Japanese (buffet at lunch) and Italian Restaurant (went for dinner). Great for kids. Friendly staff. The air conditioning works well everywhere. Guam is hot, so this is important. Great choice.

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Helpful?
1Thank pickyfamilytraveler
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear pickyfamilytraveler, Hafa Adai and thank you for staying with us at Hyatt Regency Guam. We thank you for the generous feedback and comments regarding our facility and our restaurants. Thank you once again for taking the time to share your thoughts with us. We look forward to welcoming you back to our hotel in the near future. Sincerely, Miho...

Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 효정 양
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Reviewed 1 week ago

Check in was easy. Staff made sure everyone was being helped as fast as they could assist. Room was bigger than expected for a standard king. Cleanliness of the room was spot on. The hotel is big and offers so much to do.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank th0mial
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear th0mial Hafa Adai and thank you for staying with us at Hyatt Regency Guam. We are delighted to read that your recent experience at our hotel was enjoyable. We appreciate your generous feedback provided by our team. We hope to welcome you back again to your "home away from home." Sincerely, Miho Ota Marketing Communications Assistant Manager

Ledyard, Connecticut
Reviewed 1 week ago

We had a great time at the Hyatt this weekend. My kids loved the slide. My husband and I enjoyed the pool and poolside bar! Great drinks and friendly staff! Smores at the fire pits on the beach are a must!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Laura E
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear Laura E Hafa Adai and thank you for staying with us at Hyatt Regency Guam. We thank you for the generous feedback and comments regarding our facility and staff. Your feedback is very much appreciated and has been shared with all our team, as it acts as a great motivator. Thank you once again for taking the time to...

San Diego
Reviewed 2 weeks ago

Very nice property with huge rooms and great view. This is a family friendly resort with several pools and beachfront location. Lots of children throughout. But the rooms are quiet. Easy walking distance to the Mall and restaurants. They have beach crafts that can be used.

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Helpful?
Thank deyodeyo
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear deyodeyo Hafa Adai and thank you for staying with us at Hyatt Regency Guam! We thank you for the generous feedback and comments regarding our facility. Your feedback is very much appreciated and has been shared with all our team, as it acts as a great motivator. Thank you once again for taking the time to share your thoughts...

서울, South Korea
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Youngkeun S
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Hong Kong, China
Reviewed 4 weeks ago

Rooms are much older compared to other Hyatt hotels (considering that price this is not the best choice). Walls are thin I got woke up by people talking and baby crying/playing almost every morning. Pool is great with two slides and can direct access to Tumon Bay beach. Great location at the besiest area in Guam with free parking.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Phyllis T
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear Phyllis T Hafa Adai and thank you for staying with us at Hyatt Regency Guam. We thank you for the generous feedback and comments regarding our location and facility. Please note that refurbishments and décor refreshment is under consideration right now which would highly complement our amazing location. Thank you once again for taking the time to share your...

Westmont, Illinois
Reviewed 4 weeks ago via mobile

This is exactly what we were looking for. Alittle pool time, spa time and great location. The grounds are very nicely kept. The pool area is pretty well setup. They have a lazy river, waterfalls, and a great area for younger kids. It seems a very family friendly. The food was good and drinks were good and came out in...

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Helpful?
1Thank Ryan M
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear Ryan M Hafa Adai and we appreciate you taking a moment to share your feedback with us. We thank you for the generous feedback and comments regarding our facility and staff. Your feedback is very much appreciated and has been shared with all our team, as it acts as a great motivator. Thank you once again for taking the...

Reviewed 4 weeks ago via mobile

The hotel lobby was pretty fancy and looks recently renovated, but it goes downhill from there. The rooms are so dated that they look like they haven't been renovated in the last two decades. Strong musty smell in the room hits you the moment you enter and the furniture and equipment are so badly aged that they're falling apart. The...

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Helpful?
2Thank Gwen L
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear Gwen L Greetings from Hyatt Regency Guam. Thank you very much for your feedback and we apologize for any inconvenience we have caused during your stay. Please note that refurbishments and décor refreshment is under consideration right now which would highly complement our amazing location. Please be assured that we have discussed your feedback with all of our management...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more   less 

Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: ₹ 16,092 - ₹ 33,217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Guam 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam Tumon
Hotel Style:
#2 Spa Hotel in Tumon
#3 Family Hotel in Tumon
#4 Luxury Hotel in Tumon
#5 On the Beach Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Guam staff and other travellers.
10 questions
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Manila, Philippines
over a year ago
Washington DC, District of Columbia

See all questions (10)

Questions? Get answers from Hyatt Regency Guam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor, the better the view”
deyodeyo, 9 May 2017 | Read review
“All rooms have an ocean view-try and get above floor 2 if possible”
cburnsesq, 9 Apr 2017 | Read review
“Choose a room at the center of the bldg for a better view of the beach :)”
683JH_, 8 Mar 2017 | Read review
“High floor”
  • sunset
  • sunset
  • sunset
  • morning view
  • sunset
  • night view
jdchua521, 7 Feb 2017 | Read review
“Make sure you ask for a room with higher floor because the beautiful views can be blocked by the palm trees”
apple146, 3 Feb 2017 | Read review
5 of 5
Hotels.com
US$ 311* /night
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Expedia.comUS$ 311
TripAdvisorUS$ 311
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*Disclaimer
Prices are for 1 room, 2 adults
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