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6/11/2017 7/11/2017
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    Sheraton Laguna Guam Resort

    470 Farenholt Ave, Tamuning, Guam 96913-3149, Mariana Islands
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    6/11/2017 7/11/2017
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    Traveller (716)
    Room & Suite (135)
    Pool & Beach (88)
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    Overview
    • Excellent22%
    • Very good43%
    • Average21%
    • Poor7%
    • Terrible7%
    Travellers talk about
    “infinity pool” (43 reviews)
    “the club lounge” (21 reviews)
    “la cascata” (7 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Hilton Guam Resort & Spa
    2,198 reviews
    #8 of 20 hotels in Tumon
     
    Fiesta Resort Guam
    813 reviews
    #3 of 20 hotels in Tumon
     
    Guam Plaza Hotel
    863 reviews
    #3 of 11 hotels in Tamuning
     
    Hotel Nikko Guam
    1,196 reviews
    #4 of 20 hotels in Tumon
     
    Rooms
    6 Nov7 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (913)
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    1 - 5 of 251 reviews

    Reviewed 2 weeks ago via mobile

    I decided to stay at the Sheraton as I try to stay within the Starwood family. I was excited by the photos posted online, but beware! This is an older hotel and cleanliness and service is not a top priority here. Guam was pouring rain...More

    Thank Jennifer H
    Response from SLGRExperienceTeam, Manager at Sheraton Laguna Guam ResortResponded 1 week ago

    Hafa Adai Jennifer H, We thank you for taking the time to share your recent experience with us. We sincerely apology for not being able to provide you the high standard of hospitality which we strive to achieve for all our guests. We genuinely regret...More

    Reviewed 5 weeks ago

    A very nicely located hotel but the infrastructure badly needs repairs and renovation, it looks dated in a lot of places. Which is a pity because it still retains hints of its past majesty. Service not that good, woke up a sleeping guest then took...More

    Thank Mike B
    Response from SLGRExperienceTeam, Manager at Sheraton Laguna Guam ResortResponded 4 weeks ago

    Hafa Adai Mike B, We appreciate you taking the time to share your recent experience with us. Although, we strive to provide excellent service, we fell short at this time. We sincerely apologize for having woken you up and not acknowledging our error immediately. We...More

    Reviewed 31 August 2017 via mobile

    Rooms are fantastic, views are stunning. Check in and out very fast. Wifi great throughout the property and the restaurants and bar are all very good. A little out of town but closer to the outlet mall and restaurants near there.

    Thank Steve P
    Reviewed 22 August 2017

    Booked a room with this hotel earlier this month. Send them an email about some stay inquiry, 3 weeks passed and no one even border to reply my email. Send them 2nd email however no response as well. I wonder what happen to their customer...More

    1  Thank Nis08mo
    Reviewed 18 August 2017

    I cannot help but feel that I just got ripped off. Big time. This place is well beyond its prime and is exceptionally bad value. My room was an average size standard room for $415 a night. Every piece of furniture was either dented, scratched,...More

    Thank westwilshire
    Hilton Guam Resort & Spa
    2,198 reviews
    #8 of 20 hotels in Tumon
     
    Fiesta Resort Guam
    813 reviews
    #3 of 20 hotels in Tumon
     
    Guam Plaza Hotel
    863 reviews
    #3 of 11 hotels in Tamuning
     
    Hotel Nikko Guam
    1,196 reviews
    #4 of 20 hotels in Tumon
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 174 - US$ 344 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, Expedia, TripOnline SA, Cancelon, Travelocity, HotelQuickly, Orbitz, Cheap Tickets and Hotwire so you can book your Sheraton Laguna Guam Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mariana Islands >
    • Guam >
    • Tamuning
    • Also Known As
    • Sheraton Laguna Guam Hotel Tamuning ,
    • Sheraton Tamuning ,
    • Tamuning Sheraton ,
    • Sheraton Laguna Guam Resort Tamuning
    Add Photo Photos
    Traveller (716)
    Room & Suite (135)
    Pool & Beach (88)
    Dining (38)
    Hotel & Grounds (477)
    Bathroom (17)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Fiesta Resort Guam
    813 reviews
    3.13 km away
     
    Guam Plaza Hotel
    863 reviews
    4.55 km away
     
    Hilton Guam Resort & Spa
    2,198 reviews
    1.92 km away
     
    Hotel Nikko Guam
    1,196 reviews
    4.59 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    maserati_ck
    17 September 2017|
    AnswerShow all 2 answers
    Response from George K | Reviewed this property |
    Never stayed there. I live in Guam and eat in the hotel restaurants.
    0
    Votes
    haeins2014
    24 October 2016|
    AnswerShow all 2 answers
    Response from Andrew S | Reviewed this property |
    if you want the club lounge access you need to book the club suite. Rooms and suite on 4 specific floor are designated as club rooms and suites and comes with the free lounge access and upgraded interior such as more... More
    0
    Votes
    joanna w
    15 August 2016|
    AnswerShow all 2 answers
    Response from GuestExperienceSM | Property representative |
    Dear Guest, Thank you for your inquiry. The price for breakfast buffet is $26.40 net per person serve daily in La Cascata. Your Guest Experience Team
    2
    Votes
    Room Tips
    "Corner suites are pricey, but worth the view"
    Read review
    "Make reservation by the ocean side"
    Read review
    "Notips all rooms seem to have a good view. just describe what you want to see, city, bay, or pool"
    Read review
    "Laguna Lounge is a must"
    Read review
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