Hyatt Residence Club Maui, Ka'anapali Beach
717 reviews
#5 of 31 Hotels in Lahaina
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180 Nohea Kai Dr, Lahaina, Maui, HI 96761-1941
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US$ 1,702
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (230)
Pool & Beach (85)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#5 of 31 hotels in Lahaina
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Experience an awe-inspiring Hawaiian island escape at Maui's premier beachfront destination. Hyatt Ka'anapali Beach, a Hyatt Residence Club Resort, offers elegantly appointed one-, two- and three-bedroom villas with expansive lanais, ocean views, gourmet kitchens with stainless steel appliances and luxurious master baths with free standing tubs and separate showers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Hiking
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Snack bar
Poolside bar
Snorkelling
Fishing
Children Activities (Kid / Family Friendly)
Car hire
Spa
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Sofa
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Romantic
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
11Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
717Reviews135Q+A100Room tips
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We have returned to this property 3 times since I wrote our first review in 2018, 2 since Covid changed travel. I have to say, that the staff is simply wonderful. They do an outstanding job considering they have so may State mandated rules to follow. Guests are required to wear face masks while in the property's public indoor areas but once you are outside, you can remove them. Considering that everyone that travels to Hawaii is vaccinated or tested, you feel safe here. Units are still very comfortable and well stocked. They no longer have regular housekeeping but our unit was serviced mid point in our stay. If you need anything at all, they will promptly bring it to you such as toiletries, change of towels, etc. I was very impressed that staff actually remembered us! They must have some pretty amazing training here to be able to recognize return guests and to always greet us by name. We enjoyed the pools and cabanas at the Hyatt Regency Maui Hotel next door, We used the pool area at the Residence Club as well. Utilized the poolside food and drink service at both properties. We will definitely be returning to this property. Once you stay in their spacious units, it is hard to go back to a hotel room. There is so much room, love being able to have breakfast and coffee on the ocean view lanai and a washer and dryer is a huge plus as you don't have to pack so much. We have a routine down...grab the rental car at Kahalui Airport, drive to the Safeway in Lahaina and stock up on food supplies for the week and head to the property to check in. The Bell Staff have bins to put your groceries in and deliver them to your room along with your bags. Valet Parking was great and prompt considering how many people are coming and going. Kudos to a wonderful staff in every department.…
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip: I think all of the 2 and 3 bedroom units have wonderful ocean views.
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1 Helpful vote
Helpful
Response from Kimberly Brown, General Manager at Hyatt Residence Club Maui, Ka'anapali Beach
Responded 3 weeks ago
Aloha tnw, Thank you for returning to the Hyatt Residence Club Maui, Ka'anapali Beach during your vacation in Maui. I am so happy to hear that you enjoyed yourselves and appreciate the kind words you shared about your experience. We look forward to welcoming you back and hope to meet you in person during that visit. Aloha!
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+1
We rented one of the three bedroom units for a week with my family (for context that included my husband and I and our four month old daughter, my parents, and my brother and his girlfriend). Overall we had a fantastic trip and this property was great. Check In/Check Out: Unfortunately our experience didn’t start off on a great note. We arrived a little before check in time of 4 pm, so we let the bellman take our bags and assumed we would have our items shortly. At the checkin counter they said the room wasn’t yet ready and they would call when it was ready so we headed out to the poolside restaurant/bar to grab a drink and a snack. After about 30-45 minutes and past 4 pm, we went back to check on the status of our room and they said it likely wouldn’t be ready until 7 pm. Anyone who has traveled with a four month old, let alone a long day of flying to Hawaii with one can imagine that not having a room for three hours after check in is far from ideal. We ended up having to get items out of our bags that the bellman had checked in because we weren’t anticipating that long of a wait. Our room ended up being ready around 6:30 which was not exactly how we wanted to spend the first afternoon of our vacation. If you booked a three bedroom, I recommend being very strategic when packing to ensure you have what you need for your first afternoon - they stated this issue happens for most Saturday check-ins for the three bedroom units. Interior Unit Size and Quality: The size of the unit was terrific, it was so nice to all feel like we had plenty of space and each couple had their own bathroom which is a huge plus! The unit overall was very well appointed, we were definitely impressed with the quality of the kitchen appliances and it was well stocked with all of the dishes and accessories one could expect. The only negative on the interior of the unit was the couch seemed a bit tired/dirty, probably from a few too many wet bathing suits sitting on it. Unit Patio and Views: The patio on the three bedroom unit was phenomenal!! It was an excellent corner patio that included a dining style table with four chairs and a chaise lounge. There were also two outdoor chairs on the balcony off the master bedroom, so we moved those over to the main balcony to have enough seating for six adults. The view from this unit was great, we could enjoy listening to the waves crash with how close the unit sits to the ocean and watch both the waves crash in and see the entire pool. Property Amenities: We only used the pool at the Residence Club, I believe you are able to also use the pool at the Hyatt next door which looked nice, but was much more crowded - the couple of times we attempted to go over there we were not able to find any chairs. The pool at the Residence Club was great! We didn’t have any issues finding chairs in either the sun or shade! The pool was fairly simple, but we really enjoyed the large shallow steps that had lounge chairs on them. We also had good experiences with the poolside bar. The wait staff was lovely, the bar menu offered a good assortment of food and drinks and had a reasonably priced happy hour snacks menu. We were pleasantly surprised with all of the food we got from there. The only downside on the property amenities is there weren’t many options for food especially at dinner time. Location: This property is a great location if you’re okay with a short walk to Whalers Village where there’s a great assortment of restaurants to choose from. It’s also a quick Uber or Lyft to Lahaina where there are even more restaurants and shops to choose from. Unfortunately, the Kaanapali Trolley really only services the Kaanapali area and takes you to other hotel properties now, there is no shuttle into Lahaina. Overall this was a great property and I highly recommend it for a relaxing family vacation! Given our daughter being so young, we didn’t need to focus as much on the kids activities/entertainment so this property worked really well for us!…
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Kimberly Brown, General Manager at Hyatt Residence Club Maui, Ka'anapali Beach
Responded 29 Sep 2021
Aloha Jennifer K, We are happy to have hosted you during your vacation in Maui. Thank you for sharing your experience thoroughly as it allows us to see what our guests enjoy and where our areas of improvement are. We apologize for the wait time on check-in day and understand that it was not ideal. As a team, we are reviewing what can be done to prevent this for our future arrivals. We are happy to hear you enjoyed your stay otherwise and hope to welcome you back in the future! Aloha!
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We were hesitant to book a vacation to Maui after hearing from friends who had visited the island in June / July 2021 that it was not yet ready to welcome tourists back, with hotels not having sufficient staffing levels to provide a good standard of service. We chose this hotel for the condo style units so we could be more self- sufficient. We could not have had a better stay here. All the staff were friendly, polite and attentive. The condo was amazing, very well-equipped with everything we could want. We even had daily housekeeping, which I had heard many hotels had stopped because of covid. The ocean views were stunning. The pool and beach were gorgeous and there was always an abundance of pool chairs available. So glad we chose this hotel, we couldn’t have asked for anything to go better.…
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Date of stay: August 2021Trip type: Travelled with family
Helpful
Response from Kimberly Brown, General Manager at Hyatt Residence Club Maui, Ka'anapali Beach
Responded 14 Sep 2021
Aloha egnorth8, I am happy to hear that you decided to come and that you enjoyed yourselves. Thank you for allowing us to be your host and we hope to see you again! Aloha!
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We are owners here since BEFORE the resort opened. We bought based on representation from Sales that we would be guaranteed our pool chairs be reserved for us by the pool staff specifically because this was an issue to us at other resorts. We even had The Sales MGMT confirm that since unfortunately some salespeople will tell you anything to purchase. Mgmt confirmed that so we purchased. Of course several years after that the resort discontinued that service without a care or apology to owners even though it was why we purchased but it did not matter to them and of course stated we should never listen to sales. Even though for the first 2 years the resort itself did reserve our chairs for us NOT the “sales” staff. Unfortunately MUCH more often then not, unless you put your towels down at the crack of dawn you will not find chairs together or under a palapa. To make matters worse, even during COVID, when they should have limited the Regency guests from taking the chairs the owners pay HOA dues for due to less chairs being out they still are all over the chairs. By 6:48 am we had already counted 28 chairs taken by Regency guests that threw their towels down (some in the chairs reserved for Owners only) and walked back to the hotel not returning for hours. I work for a very big company as well, and our customers experience and enjoyment of our product matters to us much more than we have ever felt that Hyatt cares. It is very sad and disappointing to us because so so many of the staff at the front desk and pool shack are oh so kind and hospitable and beyond wonderful. Of course we never complain to them because it is not their fault at all. Also these rude hotel quests also leave their chairs and don’t even have the decency to remove their towels (or even throw them on the floor) to be considerate enough to let people who need chairs know they are done for the day. I believe if you are an owner that purchased and come here every year and pay annual dues for the property you should be able to find yourself a chair by the pool to ensure you are getting what you paid for during your yearly stay.…
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Date of stay: July 2021Trip type: Travelled with family
5 Helpful votes
Helpful
Response from Kimberly Brown, General Manager at Hyatt Residence Club Maui, Ka'anapali Beach
Responded 30 Jul 2021
Aloha Passport306927, Mahalo for allowing us to host you during your time home on Maui. We value the feedback of our owners and appreciate you sharing yours. We apologize for the experience that you have had and that we missed an opportunity to speak in person. Please know that the leadership team is available if you ever have questions or concerns. As a team, we will discuss how we can improve the ownership experience and hope to make a change for your next visit. Aloha!
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Stayed here with family in a 2 bedroom. The view is amazing, the pool here is much more quiet and less crowded than the Hyatt Regency next door. But that pool is available as well if you are looking for a more active pool experience...the water slide at the Regency is a lot more fun as well. The Valet service is very prompt and convenient. The bbq grills works extremely well although you do need to make a reservation as only four are available. In general, the stay was excellent and I would highly recommend it for families and anyone looking for the condo experience on Kaanapali beach.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: If in a 2 bedroom, request a "knuckle" room...it has a larger kitchen and different...
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2 Helpful votes
Helpful
Response from Kimberly Brown, General Manager at Hyatt Residence Club Maui, Ka'anapali Beach
Responded 30 Jul 2021
Aloha LosAltos_CATraveler, Thank you for being our guest and sharing your experience. It sounds like you had a lot of fun! We look forward to hosting you again in the future. Aloha!
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PRICE RANGE
US$611 - US$2,092 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
131
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Claim Your Listing Frequently Asked Questions about Hyatt Residence Club Maui, Ka'anapali Beach
Which popular attractions are close to Hyatt Residence Club Maui, Ka'anapali Beach?
Nearby attractions include Drums of the Pacific Lu'au (0.4 km), Maui Hands (0.2 km), and Hyatt Regency Maui Grotto Bar (0.2 km).
What are some of the property amenities at Hyatt Residence Club Maui, Ka'anapali Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Residence Club Maui, Ka'anapali Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Residence Club Maui, Ka'anapali Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Residence Club Maui, Ka'anapali Beach?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Residence Club Maui, Ka'anapali Beach?
Conveniently located restaurants include Ululani’s Hawaiian Shave Ice, Japengo, and Son'z Steakhouse.
Are there opportunities to exercise at Hyatt Residence Club Maui, Ka'anapali Beach?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hyatt Residence Club Maui, Ka'anapali Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hyatt Residence Club Maui, Ka'anapali Beach?
Many travellers enjoy visiting Old Lahaina Courthouse (4.0 km), Lahaina Jodo Mission (3.5 km), and Wo Hing Temple Museum (4.4 km).
Does Hyatt Residence Club Maui, Ka'anapali Beach have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hyatt Residence Club Maui, Ka'anapali Beach accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.