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All reviewsnightly luauocean frontgreat room for the priceresort amenitiesan older buildinghotel roomoceanfront roombed was comfortablebeautiful beachtop floorhear the wavessave some moneyawesome locationbeach accesstennis courtsconvenience storehousekeeping staff
I came to Maui for my friend's elopement. I was staying on Oahu, but what a great reason to come here. I looked through TA for a property that was close to them but far away from the touristy Lahaina. I booked a package through...More
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded 3 weeks ago
Thank you for your review of our hotel. We loved reading your review and sharing your adventure with you. We love that you had a wonderful stay and were able to enjoy the ocean view. We look forward to welcoming you again for your...More
We're the kind of folks who choose a hotel for its safe and accessible location, low price, and basic amenities; we just want a comfortable place to sleep and that has working bathroom facilities, not a cozy home away from home. The Ocean Inn fit...More
1 Thank moybean
Response from HHR_CustomerService, Customer Satisfaction Team at Kaanapali Ocean InnResponded 15 August 2018
Thank you so much for this detailed review. We are glad that you choose to spend your anniversary with us. We apologize that you were not offered the complimentary photo when you mentioned your anniversary to the agent. This will be addressed as we...More
Stayed for our anniversary last month and was not blown away but not very disappointed either. The only thing that is the saving grace for my opinion is that guests here get the same amenities (pool, rentals, hot tub, breakfast buffet etc.) as the guests...More
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded 6 August 2018
Thank you for your review with us on TripAdvisor and for spending your anniversary with us. We appreciate your valuable feedback. We do our very best to ensure our guest have a pleasant stay with us and it appears from your review there are...More
We stayed as part of our honeymoon trip, and really enjoyed this hotel. We enjoyed the beach and facilities. The room was basic but clean and ideal for our needs.
In particular, everyone was helpful and friendly. We would recommend.More
1 Thank Lareinaroja
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded 9 July 2018
Thank you for your wonderful review with us on TripAdvisor. We are honored you chose our location for your honeymoon and are delighted you enjoyed our hotel. We are happy to see our staff showed you the true spirit of Aloha. We hope to...More
Started and ended our Maui vacation at the Kaanapali Ocean Inn. Stayed on the 3rd floor both times. Enjoyed the views of the mountain on the left and the beach on the right from the patio every day of our stay. Noise from the luau...More
Thank Carmela L
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded 5 July 2018
Thank you for taking the time to share your recent experience with us on TripAdvisor. We are delighted to see you enjoyed your stay here with us, We hope to welcome you back soon.
Response from RLR_SAGER | Property representative |
Aloha. Yes, Kaanapali Ocean Inn fronts one of the most beautiful beaches in the world and generally the water is very calm and great for swimming. There are no barricades between the hotel and the beach.