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#2 of 33 hotels in Lahaina
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Travellers' Choice
A premier Maui resort, Montage Kapalua Bay invites guests to experience oceanfront accommodations imbued with island spirit. Spacious one-, two-, three- and four- bedroom residential-style suite accommodations offer expansive living rooms, large private lanais, fully equipped kitchens and elegant master suites. Dining venues range from the upscale Cane & Canoe to the grab-and-go Mahana Market to complement the full-service Spa Montage, historic Cliff House, neighboring two championship golf courses, tennis courts and zip-lines. Guests will be embraced with a blend of relaxation and rejuvenation, marked indelibly by unique beauty and culture. This resort is the perfect setting for multi-generational family vacations and secluded getaways.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Poolside bar
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Iron
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Modern
Hotel links
Location
56Somewhat walkable
Grade: 56 out of 100
100Restaurantswithin 10 km
57Attractionswithin 10 km
760Reviews114Q+A100Room tips
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Lori at the Beach Club Montage was absolutely fantastic! She was so attentive and positive throughout our entire visit, making our experience truly enjoyable. Her upbeat attitude and friendly demeanor made us feel welcome and valued as customers. We were impressed by her knowledge and willingness to go above and beyond to make sure all of our needs were met. We had such a great time at the Beach Club Montage thanks to Lori, and we will definitely be returning the next time we visit Maui. Highly recommend!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favourite
The Montage is the only place I've stayed at where you can be on vacation and feel at home at the same time. GM Matt Bailey and his crew are exceptional. I could rave about the service, the pool, the rooms, the location and Kapalua itself. But this time I realized that the lobby was built with Hawaiian architecture in mind, open air to allow the Kona winds to cool the property. And on the grounds there are plumeria and hibiscus everywhere. The chocolates and bed candies are from local vendors and there was even an endangered seabird nesting one property. Thank you once again to the Montage for being friendly to the tourist and the local resident, mahalo to you all.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 2 Sep 2022
Aloha EatDrinkBeMaui, Thank you very much for the kind comments (and the shout out). Both are greatly appreciated. Having lived all over Maui, I believe the Kapalua is not only unique, but it's the one spot where you are most likely to get away from it all (without a long drive.) I'm glad that we made you feel at home! In closing, we love having kama'aina stay with us and hope you'll do it again soon. Thank you again. MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We first stayed at the Montage Kapalua Bay eight years ago and we’ve been back twice a year since. This year we added a third trip and ended up spending a total of nearly 60 days at the resort. Every couple of years I write review and I always end up concluding that this property deserves more than 5 stars. It offers all the comforts of home combined with excellent service, set in the most magical environment one can imagine. The Montage Kapalua Bay is simply the perfect resort. Prior to discovering the newly opened Montage in 2014, we would visit a different Hawaiian island each year, spending about a week at one of the Four Seasons properties, the Mandarin Kahala or the Princeville. We loved them all, and they deserved their 5 stars. But the Montage is better. We haven’t stayed anywhere else in Hawaii since. It’s the best resort in Hawaii, and we believe one of the best in the world. Everything you read about the spectacular condo-style units is true. They’re spacious with fully-equipped kitchens that include a full-size refrigerator, dishwasher, oven/range, microwave and wine fridge. Every utensil and piece of dishware and barware that we have at home is there, including a salad spinner! The coffeemaker is kept stocked with Maui coffee. The bedrooms and bathrooms are large with high-end finishes and walk in closets. There’s a washer and dryer and bottle of detergent. Every unit has a massive deck or patio with a picture perfect view of the multi-tiered pool, the beautiful grounds and the ocean and the islands of Lanai and Molokai off in the distant. The views are nothing short of spectacular. The spa facility is like something out of a movie, with decadent relaxation areas, a private adult pool, and a gym that would satisfy any fitness enthusiast. The Montage’s first-class accommodations are matched and even exceeded by the quality of the staff. We were concerned because, like all hotels, the Montage experienced some turnover during covid. A few of our favorite people left. But the new hires got up to speed quickly and service didn’t miss a beat. Laura and Rick, the concierges, contact us before arrival to nail down hard-to-get restaurant reservations. Matthew in the restaurant always remembers that my daughter loves extra whipped cream and lots of drizzle in her hot chocolate. Rob and Zane in the bar start preparing my mai tai as soon as I walk in. Maria in housekeeping is one of the nicest people you’ll ever speak to on the phone. She and Yvonne know my daughter loves to draw and write letters. So every few days they leave an extra supply of paper on her desk. Sherrie and the kids’ club crew at Paintbox are wonderful. The beach is fantastic. The beach boys, Ricky, Gabe, Juan and Ivan are the greatest guys in the world. They’ll set up your chairs and umbrella and then check back throughout the day as the sun moves to make sure your umbrella is set correctly. The snorkeling is the best anywhere. You’ll see large sea turtles, spectacular fish and an occasional octopus or eagle ray. There are kayaks and stand up paddle boards, and it’s a great spot for boogie boarding. World-class surfing is a couple miles up the road. Our daughter was two years old the first time we stayed at the Montage. We had booked a week. As anyone who’s travelled with small children knows, after seven days, even at the best resorts, you’re ready to head home. That was not the case at the Montage. With all the comforts of home in a 5++star resort we had no desire to leave. We extended our stay twice and booked another trip as soon as we got home. We now stay 18-20 days each trip and it’s never enough. Sorry Disneyland, but The Montage Kapalua Bay is actually the happiest place on earth. …
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Date of stay: November 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The place is incredible and beach access is so convenient, hiking trails are awesome, and everything was above and beyond. service is what really sets it apart! Kiha and Jehica just to mention a couple.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 7 Dec 2022
Aloha emmajA1114YQ, Thank you very much for the kind comments. We will make sure Kiha and Jerica are recognized for the nice things you said about them. We look forward to your return. MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the absolute BEST time at Montage Kapalua Bay. Aside from the crazy fancy upgrade they gave us, the bigger experience is the STAFF. Everyone- and I mean EVERYONE we met at the Montage was amazing. Before we went, the concierge staff was super helpful booking tours and experiences for us, and keeping it all organized. Huge THANK YOU to Kyle. This was a a very special trip for us, and he was extremely helpful and gracious. Once we arrived everyone was helpful, great at their jobs and KIND. I have to disagree with other reviewers who have knocked the staff- I think the staff MADE our visit amazing. You can find fancy spaces anywhere- but find staff that make you feel like they are happy to see you, even if they are working hard and who knows what might be going on in their lives- they treat you kindly and are friendly. That matters. We loved our stay at the Montage and would recommend it highly to anyone looking to visit Maui. Great on beach snorkeling, the Beach Crew are Awesome- thank you Gabriel! Laurie at the Beach Club was super great and mixed a killer Mai Tai, and the cleaning ladies are the best- thorough, thoughtful and sweet. And the LUAU! You should definitely do the Luau if you stay here. The food is delicious and the dancers/musicians were excellent. The coastline hike was beautiful both in the early morning and the dusk. bring water with you everywhere. They will give you reusable aluminum water bottles with easy to refill centers all over the resort. Also, I really appreciated the aftersun lotion provided in the bathroom.…
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Date of stay: October 2022
Value
Location
Service
Room Tip: Oceanfront views are stunning.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 7 Dec 2022
Aloha Laura_Fedolfi, Thank you so much for such a wonderful review. I have worked in many properties over my long career, and I would be hard pressed to name a better team than the one I have here at Montage Kapalua Bay. I will be sure to share your kind comments with them. From all of us, mahalo for staying with us. We look forward to welcoming you back one day soon. A hui hou, MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I first came here in 1983 and it was a quality hotel, but a much smaller operation that it has now become. It is too big and impersonal and the main focus seems to be to fleece the customer in any way possible. For example, a club soda around the pool is $12 plus all the taxes. A fill up is another $12 etc etc. A cabana by the pool is $400 for the afternoon, which is just silly. The hotel advertises that the 2 Kapalua golf courses are part of the operation, which they are not. We tried to book tee times, over the 5 days we are here, but there was nothing available. I went to the Plantation Course myself to see if I could sort something out. They were rude, unhelpful and made it clear they were nothing to do with the hotel. There are 2 restaurants with very limited menus, which is not commensurate with a supposed 5-star hotel. It appears that this is not really a hotel, but a collection of units which they probably sell to interested parties. The accommodation is very nice though, as a positive. I assume the property compares itself to 4-Seasons, but be assured it is not even in the same category. Avoid the place at all cost!…
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 7 Nov 2022
Aloha 644jeremyb, I was sorry to read that you didn't enjoy your stay with us. Many things have changed on Maui since 1983, so the comparison is probably not equitable. I realize I'm biased, but I disagree with many of your comments. I hope should your travels bring you back to Maui you are able to find a property that better suits your needs. All the best. MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was absolutely amazing and am very grateful that we were able to experience it for 5 nights. Every individual working there had impeccable service and were a delight. Each employee that we interacted with was outstanding. All deserve recognition, but to specifically name a few… • Brazlee of Cane & Canoe: She was so kind in welcoming us on our first day and making a point to say hello as we had drinks at The Hideaway our first night. She assured us to let her know if we need anything and offered fantastic recommendations from Cane & Canoe. She continued to be so gracious with each interaction and a smiling face throughout our stay. • Matt of Cane & Canoe: His breakfast service was spot on with timing and anticipated our every need. He also shared amazing tips and recommendations of things to do off-property. • Bo of Spa Montage: Bo provided a flawless spa treatment and was very kind in his communication and service. He and my boyfriend’s spa provider created a very peaceful environment for us to relax in. • Zane, Jeremy and Rob of The Hideaway: All three of these individuals were a reason why we made an effort to visit The Hideaway each night. Their service and drinks were perfect. They each shared extremely helpful information of the island regarding activities and excursions. An extra shoutout to Zane – My sister is pregnant and wanted something to sip on while me and the rest of our group had cocktails. She was happy to drink a soda or a simple mocktail, but Zane went above and beyond and made her a custom, delicious frozen mocktail to include her on the fun! She still raves about it. I look forward to our return to Montage Kapalua Bay.…
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 7 Nov 2022
Aloha Cheypinner, Thank you so much for your very kind review. I thought I had replied to it earlier, but apparently not. I did have the opportunity to share your kind comments with all those mentioned. The team and I thank you for staying with us, sharing your wonderful remarks and look forward to your return! A hui hou, MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family just returned from our (almost) annual summer trip to Maui! With this being our 4th stay at the Montage I feel more confident in reviewing our experience. First, it seems like the property management has adjusted nicely to the new travel industry reality - more crowds, covid challenges, staffing shortages, etc. From the valet to the pool crew, the staff ran a tight ship. Observations: - Valet and bell service crew are the stars of this property. They remembered us from our past visits and alway greeted us with warm welcomes. - The room was very well maintained and clean. The kitchen was well equipped though it did have an excessive amount of baking supplies for some reason. - If you like working out during vacations, their gym is one of the best I’ve seen. Spacious with clean equipment and up to date machines - Lots of well maintained plants and foliage surrounding the pools and buildings - The beach crew are a very friendly and knowledgeable bunch. Super positive and personable. - Pools also very clean. The staff was friendly and really strived to deliver the best service. I would say they were slightly understaffed but not compared to other hotels. - The grass near the beach path is a great spot for kids to run around and play! - The cultural ambassador (Sila) really impressed my kids with her ukulele and historical lesson. - The kids club isn’t cheap but well worth it. They took the children on all sorts of adventures and they worked on interesting art projects. The club also offered evening activities which we didn’t sign up for. - New filtered water stations are a nice touch. We were happy not to go through a ton of bottle waters. Other notes: - They had a different musician by the Hana Hou pool bar everyday at 5pm but they stop serving food at 4pm. By 4:30, there are only a handful of people down by the pool. Maybe if they stay open longer they can get more guests to hang out for sunset drinks and bites. - Turn down service would show up at 8pm sometimes. For our family that is way too late. Our kids are asleep at 7:30! All in all we had an amazing time. Can’t wait to be back!…
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: With kids out of school, summer can be busy. Secure a pool chair between 7-8am if you can.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 17 Sep 2022
Aloha shipwrecked415, Thanks so much for the very thoughtful review. It sounds as if you fully experienced all that Montage Kapalua Bay has to offer. I also really appreciate the suggestions you note. We're working tweaks to the Hana Hou offerings and hope to resume the poolside barbecue we were doing last year. Stay tuned for that! From all of us at Montage Kapalua Bay, we look forward to visit #5! A hui hou, MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for a week at the Montage Kapalua for a family reunion across three generations, and it was magical. Our group included two young kids (ages 2 and 5) and six adults including grandparents. My family has been coming to Kapalua since I was a kid, and we love the location being a little more remote but still a short drive to Lahaina and other spots. The Montage property itself is gorgeous. The rooms are spacious and well laid out, and we loved the large terraces. Highly recommend getting ocean views as it's just magnificent to look out onto the Pacific Ocean every day. With little kids, we spent part of every day at the pool (where you can also look at the ocean!), which felt almost never crowded. On the one day that it was hard to find a spot by the pool, the attendants went above and beyond to create a nice place for us poolside. The kids absolutely loved the pool, and my 5-year old taught herself to swim on the shallow steps. The pool is well laid out for quieter swimming and lounging at the upper and middle pools and kids on the lower level with shallower depths and waterfalls. Pool service was very friendly and helpful. The kids also loved the beach and the attendants there were helpful as well. We had the best dinner of our entire trip at Cane & Canoe and a delicious breakfast there too -- highly recommend. My kids still nap, and housekeeping was very accommodating to our schedule -- if this applies to you, I recommend calling when you are leaving the room to ensure they visit before nap time. The concierge was also very responsive throughout our trip. The resort manager Nick Kuhns helped rectify any issues that came up and went the extra mile to ensure we had what we needed for our stay. Thank you, Nick and team.…
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 17 Sep 2022
Aloha TravelingTiffanyC, Thank you so much for the extremely kind review. I know that your stay started off a bit bumpy due to problems with the former operator of your residence, so I'm delighted to read that all ended well. I will be sure to share your kind words with Nick. We look forward to welcoming you back to Montage Kapalua Bay. MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off, the property is beautiful and well-laid-out. They were a little late in preparing our room, and we arrived a bit before the 4pm check in, so we had to kill a couple of hours before the were able to let us into our room. They upgraded us from a 2 BR to a 3BR suite which I appreciated. Following our first morning in the unit, we found a giant (>3 inch) cockroach dead on the kitchen floor. I forgive this as we never saw any other evidence of pests in the unit during our stay. The layout of the resort is exceptionally convenient, with everything easily accessible from the unit we were in (5102). Service was inconsistent. Laura at the front desk was exceptionally kind and friendly with my 4 and 7 year old. The pool staff was somewhat standoffish and not very helpful. Though I tipped $20 twice, the pool attendant just threw towels and covers onto our chairs. He didn't even take the time to put them on properly, and he made zero effort to be friendly. I ultimately stopped asking them for help and just did it myself as they made so little effort. Housekeeping was inconsistent. Sometimes they were exceptionally thorough, others there was visible dirt on the floor and food residue on the table. There were a few other minor misses that I won't bother to lay out here. All in all, we had a good experience, but I would not say it felt like a good value for the extraordinarily high price we were paying. We're not very cost-conscious, but I expect more consistency a this price point.…
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: the 3BR suites are very spacious and convenient.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Matt Bailey, General Manager at Montage Kapalua Bay
Responded 2 Sep 2022
Aloha Keithpe, Thank you for taking the time to share your observations with us. I was pleased to read that you had a pleasant stay with us, but am sorry that it wasn't perfect. We've recently made some staffing changes that we are confident will even out the bumpiness you experienced and yield a more consistently perfect experience. That's our aim - perfection. We hope we will have the pleasure of having you join us again one day. Thank you for choosing Montage Kapalua Bay for your holiday. A hui hou, MB
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$1,642 - $2,876 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Residences at Kapalua Bay
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
50
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Claim Your ListingMONTAGE KAPALUA BAY (Maui, Hawaii) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Montage Kapalua Bay
Which popular attractions are close to Montage Kapalua Bay?
Nearby attractions include Slack Key Show (0.5 km), Kapalua Coastal Trail (0.3 km), and Kapalua Beach (0.3 km).
What are some of the property amenities at Montage Kapalua Bay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Montage Kapalua Bay?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Montage Kapalua Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Montage Kapalua Bay?
Conveniently located restaurants include Gazebo Restaurant at Napili Shores, Honolua Store, and Sansei Seafood Restaurant & Sushi Bar.
Are there opportunities to exercise at Montage Kapalua Bay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Montage Kapalua Bay have an airport shuttle?
Yes, Montage Kapalua Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Montage Kapalua Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Montage Kapalua Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Montage Kapalua Bay?
Many travellers enjoy visiting Cliff House (0.1 km).