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Sheraton Maui Resort & Spa

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Traveller (3545)
Room & Suite (958)
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Overview
  • Excellent44%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“the cliff”(310 reviews)
“black rock”(1,571 reviews)
“the mai tai bar”(61 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Maui Resort & Spa
Special Offer: 5th Night Free/Breakfast
Hotel deals
Offers from Sheraton Maui Resort & Spa
Special Offer: 5th Night Free/Breakfast
Hotel deals
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Nearby Hotels
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,622)
There are newer reviews for Sheraton Maui Resort & Spa
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4,349 results
Traveller rating
1,841
1,475
602
249
182
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1,841
1,475
602
249
182
Show reviews that mention
All reviewsthe cliffblack rockthe mai tai barwhalers villageour honeymoonocean frontresort feekaanapali beachbreakfast buffetan upgradestayed in buildingsea turtlespublic beachtwo double bedshula grillan ocean view roomper day
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2,271 - 2,275 of 4,349 reviews
Reviewed 22 April 2013

This place is not worth the price. My boyfriend and I just came from the Ritz about 10 miles away (we stayed there April 18-21st) and now that we are at the Sheraton I highly regret it. Especially since the Sheraton is slightly more expensive...More

4  Thank Tyler N
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded 27 April 2013

Aloha and thank you for taking the time to share your feedback during your stay. We understand our management team reached out to you during your stay, and hope they were able to help make your stay more enjoyable. We hope you will give our...More

Reviewed 21 April 2013

Lovely accommodation, great views, relaxing island. Great pool and beach area. Very quite island, resort Great help in booking tours. service great. ssssssx xx lkjdsfljsd; fljlkds, fjk;asdj f;lksadj fldsaj lk;fj dslk;fj ;lsakdj f;lsd jfkas;d jf;ksd jf;ks jdf;lsakjd f;sldj flskdj f

2  Thank sculley20
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded 27 April 2013

Aloha, We are delighted to hear you had a wonderful stay at our property. Thank you for taking the time to share your experience. We hope to welcome you back again soon. Mahalo, Guest Experience Team

Reviewed 20 April 2013 via mobile

They said i got and upgrade on the room because of being and SPG gold member but the upgrade came with hairs all over the bed and bathroom. Then when we tried using the beach the hotel charged us for renting basic beach chairs (that...More

5  Thank Amaya M
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded 27 April 2013

Aloha, Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay, but are happy to hear you found our staff friendly. We will be sure to share your feedback with our team and use it as a tool to...More

Reviewed 20 April 2013

My husband surprised me with a trip to Hawaii for my 40th birthday. When he first told me where we were staying, I was not impressed. When he showed me the pictures of the resort, again, it looked nice, but I wasn't blown away. This...More

1  Thank Jeanne C
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded 27 April 2013

Aloha and mahalo for sharing your experience. We are excited to hear how much you enjoyed your stay and that our resort exceeded your expectations. We hope to welcome you back again in the future. Mahalo, Guest Experience Team

Reviewed 19 April 2013

My family and I used our spg points to stay April 9-13th and had a wonderful time at this beautiful resort. It is located on a beautiful stretch of Ka anapoli Beach and truly looks like paradise. You can catch an amazing sunset each evening...More

2  Thank Judy D
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded 25 April 2013

Aloha and mahalo for sharing your feedback and experience. We are happy to hear you enjoyed your stay at our resort. We will be sure to review your thoughts and feedback with our team. We hope to welcome you back to our resort in the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 326 - US$ 703 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#13 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#17 Family Hotel in Lahaina
#21 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 326 - US$ 703 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#13 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#17 Family Hotel in Lahaina
#21 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3545)
Room & Suite (958)
Pool & Beach (747)
Dining (177)
Amenities (29)
Business Centre & Event Rooms (12)
Family and Play Areas (11)
Questions & Answers
Ask a question
whatdoyouwhat
23 May 2018|
AnswerShow all 6 answers
Response from Melissa T | Reviewed this property |
We were there last week and there were no effects.
1
Vote
Jamye A
22 April 2018|
AnswerShow all 5 answers
Response from DuDro | Reviewed this property |
What do you mean? Maui is a tropical island with wild life so birds will naturally be free roaming ...
0
Votes
GCooper1977
5 February 2018|
AnswerShow all 10 answers
Response from gotgoodskintx | Reviewed this property |
also, the Marriott is a great hotel too and the beach. Confirm the perks, dinner was the only 35% that's honored. The Marriott and SPG link your points. We are going to do that next vacation.
0
Votes
Room Tips
"Ask for ocean view."
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"ocean view"
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"If you want quiet, book a room further away from the pool area (building 6)"
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"Once assigned a room, look at the location on the property map and if you don't like it, change it."
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