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Sheraton Maui Resort & Spa

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#21 of 31 Hotels in Lahaina
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Sheraton Maui Resort & Spa
Sheraton Maui Resort & Spa
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4,156 Reviews from our TripAdvisor Community

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Showing 3,914: English reviews
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Tampa, Florida
Reviewed 2 days ago NEW

The facilities are great! The grounds are beautiful. The rooms are spacious. The staff was friendly and helpful We stayed here for 4 nights and we were upgraded to a fabulous ocean veiw room. You could hear the crashing waves when our patio door was open. The beach at the hotel was very clean and there were plenty of sandy...

Thank Visas and V
Vancouver, Canada
Reviewed 3 days ago NEWvia mobile

My wife and I returned to the Sheraton Maui Resort & Spa for a couple nights this past week and could not have been happier - we absolutely love this resort. We actually got married at this resort back in October of 2015. Upon our return we kept saying how great it was to be back here and how much...

2Thank Jeff S
Reviewed 4 days ago NEWvia mobile

OMG, we totally fell in love with this place after checking in, total paradise. The restaurants, the bars, the rooms...everything was perfect. They have a really nice beach and the best snorkeling in Kaanapali. We will definitely be going back here the next time we go to Maui! The picture I posted was from our room balcony, gorgeous!

1Thank JeffandDiane11
Orange, California
Reviewed 5 days ago NEWvia mobile

The guest rooms are a bit dated but the pool and location are great! The Sheraton is right on Black Rock beach which offers great snorkeling. We saw fishes and big turtles here. The pool is very cool too. Though not huge, they do have these red bean bags around the pool that you can use to float around the...

1Thank Sivi811
Brisbane, California
Reviewed 6 days ago NEW

The rating is really 3.5-4.0. We stayed at the Sheraton which was a fantastic property. The views are stunning. I lowered the rating since the rooms haven't been upgraded in a while. The rooms that I booked were on the 1st floor and were a little musty smelling. My parents room had a clogged bathtub and one other problem. The...

2Thank Gig129
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Gig129, Mahalo for providing valuable feedback on your recent stay at our resort. We are so happy to hear that you loved the views and had a nice experience at our food and beverage outlets. It's also wonderful to know that you loved our spa! We will definitely share all of your feedback with our management team so we...

Dixon, California
Reviewed 6 days ago NEWvia mobile

I can speak on behalf of being disabled. be prepared to walk or stay in your room. I had a great room with a great view. the grounds are beautiful. the weather was great. first day was a bit humid but the other 4 days were very nice. the hotel is spread out. you should get to know the place...

Thank Tokenred
Richmond, Texas
Reviewed 1 week ago

The hotel is the oldest property on Kaanapali Beach. Given that, the property has been kept up and is clean. The property is expansive and well laid out. On arrival we were promptly greeted and checkin was fairly quick. We needed up in a Deluxe Oceanfront Room on the north side of Black Rock. We enjoyed the quiet that this...

Lees Summit, MO
Reviewed 1 week ago

We stayed in Building Six, Room 6309 and absolutely loved this room. Yes, it is a walk to the pool, and you do have to use two different elevators to get to the pool. BUT, is it worth it...YES! I have had back surgery and was very concerned about the walk getting to the pool. But when we sat on...

1Thank kcoldsnow
Sycamore, Illinois
Reviewed 1 week ago via mobile

This resort was perfect for our honeymoon! Amazing grounds, great customer service from the desk to servers, so close to Lahaina, walkable to Whalers Village! We traveled and snorkeled around the island and Molokini, and the best snorkeling we found was right outside our door at Blackrock!!

Thank lovealwayslisa8
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha lovealwayslisa8, Mahalo for sharing this wonderful review, and thank you for choosing our resort to celebrate your honeymoon! Congratulations! We are so happy to hear that you enjoyed your stay with us and that you loved snorkeling at Black Rock. It's a great spot to see tropical marine life and honu (green sea turtles). We hope to welcome you...

San Francisco, California, United States
Reviewed 1 week ago

Average + Amazing = Very Good. This hotel is slightly overpriced, until you remember that its right on Black Rock. The rooms and pool are just OK. The restaurant food is way overpriced and not great. and dont forget about the large tab that they will charge you at the end for valet parking, resort fees, etc..... BUT the beach...

1Thank Michael W
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Michael W, Thank you for sharing this important feedback with us. We are thrilled to hear that you loved our location on Kaanapali Beach at Black Rock, and we will definitely share your other insights with our food and beverage and management teams so that we can better serve future guests. We hope to have the opportunity to welcome...

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Amenities (29)
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  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Region: United States > Hawaii > Maui > Lahaina
Price Range: ₹ 23,819 - ₹ 45,894 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Hotel Style:
#1 Business Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#10 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#18 Family Hotel in Lahaina
#19 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Maui Resort & Spa staff and other travellers.
73 questions
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5 months ago

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Questions? Get answers from Sheraton Maui Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms North of Black Rock are quieter.... see if you can upgrade at checkin.”
 of 5 bubbles CEWAIT, 15 Feb 2017 | Read review
“Go for a deluxe ocean view if you can afford it”
 of 5 bubbles kcoldsnow, 15 Feb 2017 | Read review
“Garden View Rooms on the lower floors have the easiest access to the pools and beach.”
 of 5 bubbles nathanh393, 14 Feb 2017 | Read review
“If travelling during humpback whale season, try to get a room facing the water. If you can, stay in the building farthest west.”
  • My husband took this photo when standing right outside our hotel room!
 of 5 bubbles mollyhh, 12 Feb 2017 | Read review
“Building 4 is fabulous.”
 of 5 bubbles mikewT1982VR, 11 Feb 2017 | Read review
5 of 5