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Sheraton Maui Resort & Spa

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GreenLeaders Bronze level
Located on 23 lush oceanfront acres at legendary Pu‘u Keka‘a (Black Rock) on Ka‘anapali Beach, Sheraton Maui Resort & Spa invites travelers to experience adventure, romance and family fun on the island of Maui. Eighty-three percent of the resort’s newly-renovated 508 rooms and suites feature breathtaking views of the Pacific, and sister islands Lanai and Molokai. At sunset, the resort showcases its iconic cliff dive ceremony, a tradition since the resort first opened in 1963.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Wheelchair Access
Paid Internet
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
Park View
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Traveller rating
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Aloha, I recently stayed at the Sheraton Maui the night before my wedding and the night of my wedding. The staff was so friendly and so helpful, even though at that time the strike was still going on, (it is over now). Austin at the front desk checked me in and he was very welcom
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We stayed three nights and in general would rate this hotel as average. With some strong competition nearby, this hotel feels just average. The rooms smell of bleach but clean. The bathroom is small with luke-warm showers. The restaurants are also average
The only outstanding
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Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa
Responded 5 days ago
Aloha SadieAtlantaGa831, Thank you for taking the time to share your experience and feedback from your recent stay. We are happy to hear you found our staff pleasant and helpful, but regret that your stay was negatively impacted by your restaurant experience and the condition of your room. We appreciate your honest feedback and will review it with our management team. We hope you enjoyed your time on the beautiful island of Maui and we do hope you’ll consider us in the future so we have the opportunity to create the positive experience we strive to provide for all of our guests. Warmest Aloha, Guest Experience Team
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**Note we stayed here before the strike, so that did not influence our trip** My husband and I spent our honeymoon in Maui. We spent half the time in Wailea and half the time in Kaanapali at the Sheraton. To say we were disappointed in the Sheraton is an understatement. This is a
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Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa
Responded 5 days ago
Aloha PeaktoPier722, Mahalo for taking the time to share your experience with us. We sincerely apologize for the inconveniences that you encountered with your room and our amenities, and are regretful that this impacted your stay with us. We are happy to hear that you enjoyed the location of our resort and that you found our staff to be friendly and helpful. We will be sure to share your valued feedback with our management team as a way to better serve future guests. We hope that we have the opportunity to welcome you back in the future to provide a five star stay at our resort. Thank you again for sharing your experience with us. Warmest Aloha, Guest Experience Team
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Terrible experience from start to finish. Staff would flat out lie! Advertised services were not available. No shuttle, restaurants closed, pool was practically public. Dirty laundry and garbage left in hallway for days! Housekeeping didn't come even when requested multiple
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Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa
Responded 5 days ago
Aloha debrag375, Mahalo for taking the time to share your very valuable feedback. We strive to provide a positive experience for our guests and sincerely apologize that your experience did not meet these expectations. We will be sure to address your concerns with the appropriate departments. Thank you again for your review and we hope you will consider us again for a future visit so that we have another opportunity to show you the personalized service and aloha spirit we strive to provide to every guest that chooses our resort. Warmest Aloha, Guest Experience Team
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We had the most wonderful time in Maui and at the Sheraton specifically. They had just gotten back from the strike and 1 restaurant was closed down, but that was just fine with us as we are people who like to venture off the hotel and the town of Lahaina has plenty to offer. The
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Can you tell me what coffee they have in the hotel rooms? I want to get my wife some for an anniversary gift.
Can't remember brand of coffee but it was okay. I'm a Folgers drinker so take that into consideration.
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Any idea if the strike will likely end by Dec 31?
No idea
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Is the picture of the tall curly slide at the Sheraton?
Yes it is
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Is there a waterslide?
No, nothing that actually constitutes as a 'water slide'. But the pool is large, winding, both fun AND relaxing and we saw people of all ages having a blast. From other reviews we read, the pools that had water slides and other 'extra' entertainment tend to get extra crowded, and attract people from other hotels because guests can move around properties. We specifically chose this hotel to cut down on traffic - and it was awesome.
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Are the rooms truly 2 double beds or 1 king only? We are considering the Sheraton for our family (2 adults and 2 kids, ages 11 and 7, they are fine to share a bed). 2 queen beds are fine for us; 2 double beds is a deal-breaker. Or if we get a 1 king room, is there a pull out couch for the kids? Or can we fit 2 rollaway beds in a king room? Thanks!
I stayed recently with my self and 3 granddaughters. Our room had 2 queens and a chair that turned into a twin sized bed. It was just enough for us all
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"Corner rooms in Building 4 are amazing! See our Photos."
"Ask for the Moana wing if you don't mind a 5 minute walk to the pool. Outstanding views day and night!"
"Choose a room at a different hotel that actually cares about guest satisfaction."
"Ocean view rooms are worth the extra money"
"Bldg 6-top of the rock-best view! Interesting route to breakfast/pool/beach area, but once you memorize it, totally worth!`"
US$ 315 - US$ 1,036 (Based on Average Rates for a Standard Room)
sheraton maui hotel lahainasheraton maui resort and spamaui sheratonsheraton lahainalahaina sheraton
United StatesHawaiiMauiLahaina
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