We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Maui Resort & Spa

Visit hotel website
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Located on 23 lush oceanfront acres at legendary Pu‘u Keka‘a (Black Rock) on Ka‘anapali Beach, Sheraton Maui Resort & Spa invites travelers to experience adventure, romance and family fun on the island of Maui. Eighty-three percent of the resort’s newly-renovated 508 rooms and suites feature breathtaking views of the Pacific, and sister islands Lanai and Molokai. At sunset, the resort showcases its iconic cliff dive ceremony, a tradition since the resort first opened in 1963.
Read more
Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Wheelchair Access
Bar/Lounge
Spa
Paid Internet
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Hotel deals
Reviews & more
4,770Reviews
4,195Photos
110Q+A
100Room tips
Traveller rating
  • 2,005
  • 1,619
  • 659
  • 277
  • 212
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
Aloha, I recently stayed at the Sheraton Maui the night before my wedding and the night of my wedding. The staff was so friendly and so helpful, even though at that time the strike was still going on, (it is over now). Austin at the front desk checked me in and he was very welcom
Read more
We stayed three nights and in general would rate this hotel as average. With some strong competition nearby, this hotel feels just average. The rooms smell of bleach but clean. The bathroom is small with luke-warm showers. The restaurants are also average
The only outstanding
Read more
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa
Responded 5 days ago
Aloha SadieAtlantaGa831, Thank you for taking the time to share your experience and feedback from your recent stay. We are happy to hear you found our staff pleasant and helpful, but regret that your stay was negatively impacted by your restaurant experience and the condition of your room. We appreciate your honest feedback and will review it with our management team. We hope you enjoyed your time on the beautiful island of Maui and we do hope you’ll consider us in the future so we have the opportunity to create the positive experience we strive to provide for all of our guests. Warmest Aloha, Guest Experience Team
Read more
**Note we stayed here before the strike, so that did not influence our trip** My husband and I spent our honeymoon in Maui. We spent half the time in Wailea and half the time in Kaanapali at the Sheraton. To say we were disappointed in the Sheraton is an understatement. This is a
Read more
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa
Responded 5 days ago
Aloha PeaktoPier722, Mahalo for taking the time to share your experience with us. We sincerely apologize for the inconveniences that you encountered with your room and our amenities, and are regretful that this impacted your stay with us. We are happy to hear that you enjoyed the location of our resort and that you found our staff to be friendly and helpful. We will be sure to share your valued feedback with our management team as a way to better serve future guests. We hope that we have the opportunity to welcome you back in the future to provide a five star stay at our resort. Thank you again for sharing your experience with us. Warmest Aloha, Guest Experience Team
Read more
Terrible experience from start to finish. Staff would flat out lie! Advertised services were not available. No shuttle, restaurants closed, pool was practically public. Dirty laundry and garbage left in hallway for days! Housekeeping didn't come even when requested multiple
Read more
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa
Responded 5 days ago
Aloha debrag375, Mahalo for taking the time to share your very valuable feedback. We strive to provide a positive experience for our guests and sincerely apologize that your experience did not meet these expectations. We will be sure to address your concerns with the appropriate departments. Thank you again for your review and we hope you will consider us again for a future visit so that we have another opportunity to show you the personalized service and aloha spirit we strive to provide to every guest that chooses our resort. Warmest Aloha, Guest Experience Team
Read more
We had the most wonderful time in Maui and at the Sheraton specifically. They had just gotten back from the strike and 1 restaurant was closed down, but that was just fine with us as we are people who like to venture off the hotel and the town of Lahaina has plenty to offer. The
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Tell travelers more about your photo
Photo provided by managementSheraton Maui Resort & Spa
Guest room
Photo provided by managementSheraton Maui Resort & Spa
Guest room
Photo provided by managementSheraton Maui Resort & Spa
Guest room
Photo provided by managementSheraton Maui Resort & Spa
Guest room
Previous
Can you tell me what coffee they have in the hotel rooms? I want to get my wife some for an anniversary gift.
Can't remember brand of coffee but it was okay. I'm a Folgers drinker so take that into consideration.
0 votes
Show all answers
Any idea if the strike will likely end by Dec 31?
No idea
0 votes
Is the picture of the tall curly slide at the Sheraton?
Yes it is
0 votes
Show all answers
Is there a waterslide?
No, nothing that actually constitutes as a 'water slide'. But the pool is large, winding, both fun AND relaxing and we saw people of all ages having a blast. From other reviews we read, the pools that had water slides and other 'extra' entertainment tend to get extra crowded, and attract people from other hotels because guests can move around properties. We specifically chose this hotel to cut down on traffic - and it was awesome.
0 votes
Show all answers
Are the rooms truly 2 double beds or 1 king only? We are considering the Sheraton for our family (2 adults and 2 kids, ages 11 and 7, they are fine to share a bed). 2 queen beds are fine for us; 2 double beds is a deal-breaker. Or if we get a 1 king room, is there a pull out couch for the kids? Or can we fit 2 rollaway beds in a king room? Thanks!
I stayed recently with my self and 3 granddaughters. Our room had 2 queens and a chair that turned into a twin sized bed. It was just enough for us all
0 votes
Show all answers
Previous
"Corner rooms in Building 4 are amazing! See our Photos."
"Ask for the Moana wing if you don't mind a 5 minute walk to the pool. Outstanding views day and night!"
"Choose a room at a different hotel that actually cares about guest satisfaction."
"Ocean view rooms are worth the extra money"
"Bldg 6-top of the rock-best view! Interesting route to breakfast/pool/beach area, but once you memorize it, totally worth!`"
Previous
PRICE RANGE
US$ 315 - US$ 1,036 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton maui hotel lahainasheraton maui resort and spamaui sheratonsheraton lahainalahaina sheraton
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
508
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing