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Hanalei Bay Resort

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Hanalei Bay Resort
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1,605 Reviews from our TripAdvisor Community

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Showing 1,583: English reviews
Tyler, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We stayed in condo #1306. Condo had a very nice view of mountains and you could see some ocean. We have three complaints about this resort: 1. Like warm water only while taking a shower. Come to find out, they install the plastic levers behind the water handle that prevents you from having hot water. 2. Hot tub wasn't working... More 

Helpful?
Thank Donnam123
GPR S, Guest Relations Manager at Hanalei Bay Resort, responded to this review

Thank you, Donnam123, for reaching out to us. Your opinion plays an integral part in our customer service. All of your comments are appreciated. The heater to the hot tub is currently being worked on since the motor to the jets went out. It will be functioning again soon, but we will share your thoughts with our leadership team. We... More 

Smyrna, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

We have been coming to Princeville for several years and finally decided to stay at HBR. The property is large and you should be very clear about which building you are reserving a room in. Views, location, elevation and incline are things to ask about. We haven't seen it heard any construction. Lobby bar has night time activity but no... More 

Helpful?
5 Thank Jennifer M
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Jennifer. Thank you for choosing Hanalei Bay Resort! Our pool bar is indeed open. Hours of operation are from 2 p.m. to 6 p.m. We hope you stop by and try something! The heater to the hot tub is currently being worked on as the motor to the jets just went out. It's the first closure we've had in... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We have stayed at Hanalei Bay Resort many times. Now that the rooms have been remodeled and the grounds are back in shape, it's truly a paradise. Also, Happy Talk Lounge is open with music every night. I would encourage anyone that is thinking of staying on the north shore to stay at HBR.

Helpful?
1 Thank Uechi K
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Uechi. Thanks so much for your kind words. We're glad you had another great stay. We would love to see you again soon. Please let us know if there is anything we can do to assist with a return visit. More 

Fallbrook, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

What a gorgeous place to spend time! The views are green, lush and breathtaking! The staff is helpful, eager to please and well informed. The accommodations are nicely appointed, practical and well maintained. They've thought of everything to make your stay here memorable. I can't wait to return to Hanalei Bay Resort !

Helpful?
1 Thank patandlinda225
GPR S, Guest Relations Manager at Hanalei Bay Resort, responded to this review

Mahalo Patandlinda225. It’s a pleasure to receive your valuable feedback. We truly appreciate your compliments. We can't wait for your return. More 

Orange county
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

you will be transported to old hawaiI... The grounds are amazing! you can walk down to the resort. the grounds are kept up beautiful..... The jacuzi is in a splendid spot.. it will take your breath away! We adore this spot!

Helpful?
1 Thank Frostieone
Blairsville, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Been here many times. Views of mountains and bay cannot be beat! Loved the new pool bar and opening of Happy Talk Lounge. It's like a family, with associates offering hugs to those repeated vacationers. Incredible sunsets by the outdoor fire pit. Really impressed with the awesome tropical grounds & the 600+ orchids attached to the palms. Truly a vacation... More 

Helpful?
1 Thank rechestnut70
GPR S, Guest Relations Manager at Hanalei Bay Resort, responded to this review

Aloha Rechestnut70. Orchids are so beautiful, aren't they? We're pleased to read that you enjoyed our tropical paradise and spectacular views. We hope to welcome you back to our special resort soon! More 

Yukon, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Absolutely beautiful! We stayed in 4105 and it was great. It was a ground unit with a fantastic view. You can see the mountains and the ocean both from the condo. This condo had everything you could need- Fully stocked kitchen and a washer and dryer, which came in very handy. Not a bad walk down to a beautiful beach... More 

Helpful?
Thank kariandjeremy
Huntington Beach, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

I just returned from an incredible stay at Hanalei Bay Resort 8131/8132. When I arrived the the resort was amazing and the views were even better. The resort also has the bar/restaurant "Happy Talk" that was great for live music and cocktails. My condo unit was in the quiet part of the resort with no obstruction of the Bay view.... More 

Helpful?
Thank fftsunami
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thank you very much for sharing these comments, Fftsunami. We always love to receive great feedback. You really made our day today. Thank you for allowing us to be a part of the memories you created. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

I'm not the kind of person that enjoys writing bad reviews, but we've been incredibly disappointed with our stay at HBR. When we first arrived, they couldn't find our reservation. When they did find it, they claimed that it was for one night. I corrected them, but the next day they called and scolded me for not checking out before... More 

Helpful?
2 Thank Logan W
GPR S, Manager at Hanalei Bay Resort, responded to this review

Hi Logan, Thank you for your review. We're disappointed to hear about your stay with us. Please accept our apologies for the inconvenience you encountered during your stay. This feedback is important to us and rest assured it will be shared with the team. Please feel comfortable reaching out to Greg Veal at gveal@gpresorts.com to discuss any other comments or... More 

Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Hanalei Bay Resort is in Princeville is just outside the small town of Hanalei on the Island of Kauai, Hi. The resort is located on a bluff above Hanalei Bay. Across Hanalei Bay begins the Napali Coast, featuring emerald green pinnacles towering along the shoreline for 17 miles and should not be missed. These can be viewed from the resort,... More 

Helpful?
1 Thank brosius

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Hanalei Bay Resort

Address: 5380 Honoiki Road, Princeville, Kauai, HI 96722-5109
Region: United States > Hawaii > Kauai > Princeville
Price Range: ₹ 12,887 - ₹ 22,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanalei Bay Resort 4*
Number of rooms: 134
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Also Known As:
Hanalei Bay Hotel Princeville
Hanalei Bay Princeville
Hanalei Bay Resort Princeville, Kauai
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Questions & Answers

Here's what travellers have asked, with answers from Hanalei Bay Resort staff and other travellers.
79 questions
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Questions? Get answers from Hanalei Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor of three-story buildings offer best views”
 of 5 bubbles patandlinda225, 19 Nov 2016 | Read review
“1st floor with view of mountains was easier for those who have trouble with steps.”
 of 5 bubbles rechestnut70, 16 Nov 2016 | Read review
“I don't think there is a bad room on the property.”
 of 5 bubbles brosius, 9 Nov 2016 | Read review
“Advise to check out your assigned room before moving you luggage there”
 of 5 bubbles Rose60878, 8 Nov 2016 | Read review
“Ask if there is any mold/mildew in the condo.”
 of 5 bubbles MichaelD895, 4 Nov 2016 | Read review
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