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Kauai Shores, an Aqua Hotel

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Kauai Shores, an Aqua Hotel
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459 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Reviewed yesterday NEWvia mobile

Rooms are spacious, staff is very helpful and polite. Extra full star for hospitality! We got a kitchentte, and were happy to have a full size fridge and sink. beds are not the most comfortable, after 2 or 3 days it gets hard to stay asleep. Had problems with our toliet flushing properly. Not too stressed about it however. They...

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Helpful?
Thank Hannah S
Cambridge, MA
Reviewed 1 week ago NEW

Stayed 2 nights in December! Totally fine, food was good but expensive, I think it's a good place for a group of friends or singles. I wouldn't really recommend for families or a romantic getaway. Never had hot water...AC was super loud, so we went w/out. Do stay here if: -You're a group of friends / casual travel -You don't...

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Helpful?
2Thank BostonianCC
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for choosing our hotel for your vacation. We have addressed the hot water challenge and it has been consistent. We are in the process of upgrading our A/C units and the window units will soon be in the past. We are also upgrading our front pool and adding a new hot tub soon. Hope you will visit us...

Waikiki, Hawaii
Reviewed 1 week ago NEW

This is overdue.... We stayed at Kauai Shores on the weekend of Nov 12, 2016. The resort was exactly what we were looking for, and then some. The privacy and quietness, cleanliness and staff will have us booking again. I'd like to mention Priscilla at the front desk. Not only was she incredibly polite and welcoming, but made us feel...

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Helpful?
1Thank pickleandmj
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for enjoying your stay with us. Appreciate all the great comments. Yes, I will pass on your compliments to Priscilla. Please visit us again with your family and bring some friends too. All of them can have a great time at the hotel, beach, restaurant and the tours in Kauai. Thank you.

Newark, California
Reviewed 1 week ago NEW

The design of the room was nice. Modern japanese like. Free DVD rentals. Nice Lava bar-restaurant on beach with live band. Nice beach where you can snorkel and surf. Can see alot of fish there. A little lagoon on the next beach for kids to swim in. Nice lawn with games for family. Fireplace to hang out. Very romantic. Good...

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Helpful?
1Thank johntoxicating
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for all your great comments. I am happy that you enjoyed your stay with us. Look forward to your next visit. Hope you can enjoy the rest of the amenities. Thank you.

Reviewed 1 week ago

FANTASTIC! LOCATION, Very low key, and kick back environment. The hotel, and restaurant was very close to the ocean, and had AWESOME views. The rooms were a very good size, remolded, and GREAT decor. The staff was very FRIENDLY, and EXTREMELY helpful. In the Lava Lave Restaurant, the food was very good, and GREAT service, and entertainment. We had a...

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Helpful?
6Thank Chris B
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Aloha and thank you for choosing our hotel for your vacation. I am happy to hear that you enjoyed your stay here. Appreciate all the great comments. Look forward to welcoming you back to the hotel. Mahalo.

Reviewed 2 weeks ago

Low key hotel located close to airport, and since Kauai has 2 destinations, Poipu and Hanelei, about 40 minute drive to each. Rooms are standard, wifi is spotty, front desk very friendly and housekeeping is marginal. They have a kitchenette which consists of a fridge, a microwave a 1 tub sink , coffee maker, toaster and an electric skillet which...

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Helpful?
4Thank Ralph P
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Aloha and thank you for being our guest. Our kitchenettes has a few kitchen amenities for light cooking. The room and the bathroom is larger than the regular rooms. We have an beach front restaurant, the Lava Lava Beach Club for all your food and beverage needs and they are open 7 days a week and serves all three meals....

Los Angeles, California
Reviewed 2 weeks ago via mobile

Very bad service here. My boyfriend's foot was injured at the hotel beach. When I went to the front desk ask for bandaid they told me they ran out of bandaid! Are you telling me you're running a resort without a first aid kit??? Is that even legal? Then the front desk girl told me I can buy bandaid from...

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Helpful?
5Thank liarelaw
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for staying at the Kauai Shores Hotel. I am very sorry for the inconvenience caused to you. We do have 3 first aid kits in our property at the three different departments. I have discussed it with the employees and managers and it will not happen again. Again, my apologies.

Albany, Oregon
Reviewed 2 weeks ago

We stayed their over Christmas 2016. Paid in full for airline and hotel before arriving. Found that an additional hospitality fee of $18.00 per day is charged. Pool towels, free limited amt of dvds, 20% off Lava Lava Restaurant x 2, free valet service. Rooms were cleaned daily. Television provided, refrigerator. No microwave. Problem with shower and temperature adjustments. Once...

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Helpful?
7Thank jangarver
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Aloha and thank you for being our guest. I am happy you enjoyed your stay at the hotel and Kauai. We provide a microwave in our studio suites with kitchenettes. There is a microwave in our sundry store, which is used by our guests. My apologies for the water temp and pressure. Our Maintenance department is looking at it and...

Milwaukee
Reviewed 2 weeks ago via mobile

Well to start the front desk at check in could not tell us the difference between the suite and double room we had booked. It's a beach front hotel with like 150 plus room....guessing. So over 300 people. Yet they have 12 chairs on the beach. I ask at the front desk if there were more they said no. That...

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Helpful?
4Thank sunguytoo
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Aloha and thank you for staying with us. We have 16 lounge chairs and 12 chairs placed on our loan, which ends up on the beach (public). However, if you requested a couple more, we would have been happy to offer you chairs from our pool deck. Please give me a call and I will be happy to address your...

PA
Reviewed 2 weeks ago

The place is a dump! Anything else would be a lie. Starting with the hotel desk staff, to the two dead bugs stuck on our wall when we just entered our "newly cleaned" room. This place was built in the 70's and other than a mandatory remodel because of flooding everything is pretty much the same. This dive was part...

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Helpful?
6Thank Tschim
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review

Thank you for staying with us. I am sorry you were not able to enjoy your stay with us. I will address your concerns with our staff. Hope your trip with YMT was enjoyable. Mahalo

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy renovated accommodations at our beachfront, resort-like property situated along a secluded beach on Kauai's Royal Coconut Coast. Discover on array of popular nearby attractions including snorkeling and stand up paddle boarding, Wailua River kayaking, Wailua Golf Course, Coconut Marketplace Shopping Center and historic Kapaa town. The property features six beachfront acres of lush tropical lawns and gardens and two outdoor swimming pools. Join us for breakfast, lunch, happy hour, and dinner at our new restaurant Lava Lava Beach Club - a true "Toes in the Sand" dining experience right on the beachfront. Contemporary guest room accommodations feature sleek, retro-modern designs, vibrant island colors, island-style decor featuring mini-refrigerators, Keurig coffee makers, a blu-ray/DVD player and Playstation 3 console, private lanais and beautiful mountain, garden, pool or ocean views. With the daily Hospitality Fee, guests enjoy amenities including in-room coffee, outdoor yoga classes, Wifi Internet access throughout the hotel, unlimited movies and Playstation 3 games, use of beach towels and chairs, local and toll-free phone calls, in-room safe, a daily newspaper, and self-parking. ... more   less 

Additional Information about Kauai Shores, an Aqua Hotel

Address: 420 Papaloa Road, Kapaa, Kauai, HI 96746-1449
Region: United States > Hawaii > Kauai > Kapaa
Price Range: ₹ 10,649 - ₹ 15,564 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kauai Shores, an Aqua Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kauai Sands Kapaa
Kauai Sands Hotel
Hotel Kauai Sands
Kauai Shores, An Aqua Hotel Kapaa
Hotel Style:
#1 Best Value Hotel in Kapaa
#6 On the Beach Hotel in Kapaa
#6 Romantic Hotel in Kapaa
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Questions & Answers

Here's what travellers have asked, with answers from Kauai Shores, an Aqua Hotel staff and other travellers.
26 questions
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Chandler
2 months ago
over a year ago
Albany, Oregon
1 month ago
Pasadena, Maryland

See all questions (26)

Questions? Get answers from Kauai Shores, an Aqua Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators where we were!”
 of 5 bubbles BostonianCC, 10 Jan 2017 | Read review
“Highly suggest ground floor/pool side. AC units worked wonderfully.”
 of 5 bubbles pickleandmj, 10 Jan 2017 | Read review
“You can't choose a good room. We had what was labeled a suite and it was just a room with a counter, microwave and refrigerator.”
 of 5 bubbles 846dianeb, 24 Dec 2016 | Read review
“The suites are great. They have a frig, microwave and dishes.”
 of 5 bubbles 347jacqueline, 14 Dec 2016 | Read review
“All rooms are just steps from the beach”
 of 5 bubbles 741lolo, 11 Dec 2016 | Read review
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