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Waikoloa Beach Marriott Resort & Spa

3,046 reviews
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Traveller (2111)
Pool & Beach (528)
Room & Suite (496)
Overview
  • Excellent42%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“infinity pool”(171 reviews)
“resort fee”(264 reviews)
“hawaii calls”(71 reviews)
Free Internet
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from Waikoloa Beach Marriott Resort & Spa
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Rooms
8 Mar9 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,046)Write a Review
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1,041 - 1,045 of 2,720 reviews
Reviewed 4 January 2015 via mobile

We just stayed at this hotel for a week here is the scope; Good; 1)Pool, very nice for kids and adults. 2)Coffee Shop when it's open on time... 3)Valet was fast. 4)In room dining. 5)Towels seem to be clean, they just don't give you enough...More

2  Thank AMPED37
Response from Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & SpaResponded 6 January 2015

Aloha and thank you for taking the time to post your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the numerous challenges you experienced during your stay. All feedback is an important element of our business and...More

Reviewed 4 January 2015

The property is run down. The carpets are un raveling at the seems. The staff is indifferent at best. It feels like you are in the way and not the reason the staff is there. A few examples would be staff breaking down the luau...More

4  Thank billfig
Response from Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & SpaResponded 6 January 2015

Aloha and thank you for taking the time to post your experience. We do take all feedback seriously and are always looking for ways to improve, so your review is helpful. Please accept our apologies for the challenges you encountered with the service at our...More

Reviewed 2 January 2015

This Marriott tends to get a lot of mixed reviews. I booked it a bit reluctantly because of the reviews, but I needed a few more nights to renew my gold Marriott elite status and it was reasonably priced in comparison to other Kohola resorts....More

20  Thank pilot123Texas
Reviewed 2 January 2015

We found out the hard way that the practice at this hotel is for people to run down to the pool, drape chairs with beach towels, add a book, and voila, the chair is yours for the day. The pool attendant even told us this...More

1  Thank Bkseatridr
Response from Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & SpaResponded 3 January 2015

Aloha and thank you for taking the time to post your comments. All feedback is an important element of our business and we value your opinion. We apologize for the challenges you experienced at the pool and restaurant. We do have a 30 minute time...More

Reviewed 1 January 2015

Right next to a beach, great restaurant, beautiful garden, evening entertainment, spacious rooms. I was thrilled and will be coming back. The hotel is part of a large complex with multiple large hotel featuring amazing gardens, pools, dolphin shows, restaurants - it even has a...More

Thank Jiri K
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 328 - US$ 561 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 328 - US$ 561 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2111)
Pool & Beach (528)
Room & Suite (496)
Dining (83)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
susieq94
18 February 2018|
Answer
Response from Maureen M | Reviewed this property |
I can’t tell you what you will get at this resort under any name they call their rooms. We booked a king bed room and got a room with two double bed garden room. They did give us a king but ended up looking over the... More
0
Votes
susieq94
16 February 2018|
AnswerShow all 4 answers
Response from 734nickyl | Reviewed this property |
I am not sure what you mean by O'hana room. We had a poolside room on the first floor, which was very nice. It had two queen size beds.
0
Votes
Bob H
28 January 2018|
AnswerShow all 2 answers
Response from Ross R | Reviewed this property |
We liked just about everything about Waikaloa Marriott and highly recommend it. We stayed in the vacation club unit which has a mini kitchen, etc, but they gave us a hotel room to change the afternoon we left after we... More
0
Votes
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12345633
Room Tips
"Ground level was convenient for us to go the beach and back."
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"Make sure you get what has been booked and paid for."
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"Rooms facing the pool hear the workers leaving at night, stacking chairs, guests laughing and having..."
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"ocean front higher floor better views but longest walk from elevator"
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