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Chalet Kilauea

Traveller (254)
Room & Suite (80)
Dining (7)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Chalet Kilauea Hotel is nestled in the heart of Volcano Village in a quiet, peaceful area. Chalet Kilauea Hotel is a small, boutique hotel offering custom showers and wet bars with microwaves, mini-fridges, coffee makers, and more. All units offer unique bathrooms with modern fixtures, cable TV, and natural artistic accents! Chalet Kilauea features a beautiful Koi fish pond, complimentary tea/coffee(3pm-5pm), and free WIFI! Daily housekeeping included. 1 minute from shops, restaurants, and Hawaii Volcanoes National Park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Non-smoking hotel
Public Wifi
Room amenities
Microwave
Refrigerator in room
Room types
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS
468Reviews
287Photos
10Q+A
78Room tips
Traveller rating
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  • 49
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  • 20
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Popular mentions
+7
I booked 2 rooms for me, my daughter, and a couple of her college friends. I seriously could not believe when we walked in the rooms. They were incredible!! The girls were blown away, too. Both had king beds. One had a huge shower with dual shower heads. The other had a
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Response from KilaueaHospitality, Guest Relations Manager at Chalet Kilauea
Responded 6 days ago
Aloha Amy, It is fantastic to hear that you enjoyed your stay with us and were blown away by our rooms at our deluxe Chalet Kilauea. We love making our guests happy and always offer competitive rates. We would also like to thank you for your recommendation and look forward to your future stays with us, mahalo
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We booked the two bedroom suite but when we arrived noticed that there were several levels that my wife, who has mobility issues, would have problems with. Dave, at reception, did everything in his power to move us to a room more suited to my wife’s needs. We ended up in 109,
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Response from KilaueaHospitality, Guest Relations Manager at Chalet Kilauea
Responded 2 weeks ago
Aloha Mike and Jaime, Thank you for taking the time to write a review. It’s great to hear that our front desk agent was able to assist you and place you in a room that accommodated your needs. Our company has a very strict pest control system in place and we will be looking into this matter and take appropriate action. We thank you for your kind remarks regarding our room and hope you enjoyed the individual décor associated with each unique room. We hope you had a wonderful vacation exploring our beautiful island and hope to see you again soon, mahalo
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I don't know what more I can add aside from the very positive reviews that have already been posted. But I will say that after a long day of travel from the East Coast of the United States, and then a relatively long drive from the Kona Airport to Volcano, we couldn't have been
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Response from KilaueaHospitality, Guest Relations Manager at Chalet Kilauea
Responded 24 Dec 2018
Aloha Mark, thank you for taking the time to leave your comments on Tripadvisor. It's wonderful to hear that you loved your stay with us, we are happy you chose the Chalet Kilauea for that much needed rest and relaxation after all of that traveling. We hope you enjoyed your visit to Volcano Village and Hawaii Volcanoes National Park. Feel free to come back anytime, mahalo
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This place is wonderful. Great rooms and great customer service! They truly cared to make sure you have a great time while staying with them. We are all ready looking forward to staying there again the next time we visit the Big Island.
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Review collected in partnership with this hotel
Response from KilaueaHospitality, Guest Relations Manager at Chalet Kilauea
Responded 21 Dec 2018
Aloha Linda, thank you for taking the time to post your comments on Tripadvisor. We are happy to hear that you enjoyed your stay with us and it warms our hearts to know that we were able to make your stay wonderful. We hope you had a wonderful vacation and a great anniversary, we welcome you back the next time you are in the area, mahalo
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We were astonished to find ourselves in this beautiful Chalet after a rainy day in the National Park. We had a room with a view Directly on the koi pod. The interior was like the on of an african lodge/ an asian pagoda. We Loved this Night there and if we Visite Big Island again
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Review collected in partnership with this hotel
Response from KilaueaHospitality, Guest Relations Manager at Chalet Kilauea
Responded 16 Dec 2018
Aloha and thank you for reviewing us on Tripadvisor. We enjoy hearing about our guests' experiences with us and appreciate any feedback or comments you may have. We definitely pride ourselves in being a place for guests to get away from the norm and enjoy the rain- forest surroundings we are so blessed with. We are happy that you had an enjoyable experience and hope you will return for any future vacations, mahalo
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Photo provided by managementChalet Kilauea
Chalet Kilauea room sample
リビングルームのキッチン側。奥の白い壁の右側がバスルーム。
private lanai - Treehouse Suite
バスルームの一部。棚もあり使いやすいです。
食器棚には3種のグラス、ナプキンとカトラリー、お皿とボウルがありました。
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12345616
Is there free air conditioning in the rooms?
We were there in March. Used the heater and dehumidifier. Did not need A/C
0 votes
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It was made clear to us on check in that there was no breakfast included at this property. It is not a bed and breakfast, it is a Chateau and breakfast was not included.
2 votes
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We did not have a shared bathroom, but instead had a very large and beautiful tiled shower.
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Aloha, the shared bathrooms are shared among all guests in the building. There is a bathroom available for use on each floor.
-1 votes
Aloha! Yes two of our properties (Chalet Kilauea and Lokahi Lodge) have their own bathrooms. We have a third property called Volcano Hale that features shared bathrooms. No, we do not have a pool and we are about 45 minutes from Hilo.
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12
"Room 105 has great big windows over the pond."
"When heading back to Kona, take the Northern trip around the island. It adds 20 minutes, but it is supposedly worth it."
"Perfect room!"
"Our room have a great view of the beautiful gardens!"
"Wide choice of rooms in various locations and with various amenities."
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12345616
PRICE RANGE
US$ 78 - US$ 175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at volcano (chalet kilauea collection) hotel volcanochalet kilauea volcano
LOCATION
United StatesHawaiiIsland of HawaiiVolcano
NUMBER OF ROOMS
5
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