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Castle Hilo Hawaiian Hotel

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1,616 Reviews from our TripAdvisor Community

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There are newer reviews for Castle Hilo Hawaiian Hotel
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Showing 1,412: English reviews
Hillsboro, Oregon
Reviewed 12 March 2012

This is our second time at this hotel and we still love it. The lobby is open and spacious and feels so Hawaiin. The staff is courteous and helpful. This time, we actually got a free room upgrade. Our room was clean and well taken care of. We used the pool but the rules have changed from last time. We...

3Thank KimJ_in_Oregon
Brisbane, Australia
Reviewed 10 March 2012

We had two nights here in February (we were lucky enough to get to clear sunny days) and my opinion is really mixed. The hotel has a great location, but has definately seen better days. The room was quite large, bed comfortable, however the room just didn't feel overly clean. The lobby is actually well designed, but the place has...

2Thank MLH2012
Reviewed 9 March 2012

We stayed here for 1 night after wrapping up our time in Volcano National Park (rented a house in Volcano Village to be close to the park). It was clean and the room was very big. It was an older room like others have mentioned so don't expect a fancy stay but it was clean and we didn't spend alot...

Thank MAamyp
Caldwell, Idaho, United States
Reviewed 7 March 2012

This hotel has made some improvements but not enough. It needs a real gutting and redoing. It's too bad the people of Hilo don't realize how many more people would visit Hilo if there was a beautiful hotel to stay in there. There is a lot to see and do in and round Hilo. And great restaurants.

1Thank Spoons1970
Lewisville, Texas
Reviewed 5 March 2012

My wife and I stayed here for our one night in Hilo based on TA reviews. It is a somewhat older, clean, well maintained hotel on the water a few miles from the airport. It had a good restaurant. The rooms were average, but clean with few amenities. The challenge in Hilo is that there aren't that many hotels at...

1Thank Mohsman
Reviewed 4 March 2012

I generally try to follow the advice of people on tripadvisor when I book my hotels. Unfortunately because we made our travel decisions pretty last minute. when I tried making reservations for the recommended places to stay they were already either full or not in the location I preferred. In any case I booked the Hilo Hawaiian hotel. Before arriving,...

3Thank brownbaby
Reviewed 3 March 2012

Good location but it's a 2 stars hotel. Don't expect much. We only stayed 1 night in Hilo and that was enough. A nice place to stay in Kino is the Hilton.

Thank Jdnguy
Renton, Washington
Reviewed 1 March 2012

I stayed here on the recommendations of some work colleagues who live in Hilo. They said it is one of the best hotels in Hilo. The view of the park and water is spectacular as was the full, double rainbow I saw in the morning from my lanai. Like many Hawaiian hotels, this one's rooms smell musty. The decor is...

Edmonton, Canada
Reviewed 29 February 2012

We had a room with a terrific view of the bay, our room was clean, comfortable and the air conditioning worked well. This is a good 3 or 4 star hotel. Free parking. Hotel restaurant is primarily buffet, which is fine. Ken's Pancake House, close by is a great choice for breakfast and Pesto's on the main street across the...

3Thank RockyMountainMan
Reviewed 22 February 2012

1st - the hotel. Trapped in 1962 - I was waiting for Frank Sinatra or Elvis to walk through the lobbby. Free parking. Dated rooms but very large, if you removed the bed you could play tennis in the room. Bathroom from 1979. Small flat screen TV in the room (welcome to the 21st century). Average breakfast buffet. Ton's of...

1Thank tmarcone

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  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: ₹ 9,911 - ₹ 14,256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hilo Hawaiian Hotel staff and other travellers.
21 questions
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Beaver Creek, Canada
23 days ago
washington state
Phoenix, Arizona
over a year ago

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Questions? Get answers from Castle Hilo Hawaiian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There some ocean view rooms that have no balcony.”
 of 5 bubbles danlB9328QP, 5 Dec 2016 | Read review
“bay side, high up, corner”
 of 5 bubbles ashevillefab5, 27 Nov 2016 | Read review
“All of the rooms are outstanding it doesn't matter where you are.”
 of 5 bubbles solette3936, 21 Nov 2016 | Read review
“Choose rooms overlooking the bay”
  • Afternoon view from our hotel room
 of 5 bubbles 502AnaP, 13 Nov 2016 | Read review
“Our room (728) was in the middle of the hotel w/ a great view. All of the ocean facing rooms have an excellent view on the higher floors.”
 of 5 bubbles 317marybethb, 12 Nov 2016 | Read review
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