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Castle Hilo Hawaiian Hotel

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1,699 Reviews from our TripAdvisor Community

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There are newer reviews for Castle Hilo Hawaiian Hotel
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Showing 1,480: English reviews
Newberg, Oregon
Reviewed 17 January 2013

The hotel is right on the bay, near the airport. Nice view, nice restaurant and very attentive staff. Hilo is a beautiful and friendly place to visit. This hotel has very comfortable rooms at a reasonable price

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Helpful?
Thank Mgnart
West Palm Beach, Florida, United States
Reviewed 14 January 2013

This is a nice hotel, close to the town for eating etc, nice location with gardens and a great view over Hilo Bay. I had an Ocean View room, which was spacious and the King Size bed was comfortable. Despite being close to the airport (as all the hotels seem to be) the nose was not a problem... probably partly...

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Thank Stephen E
Auckland, New Zealand
Reviewed 14 January 2013

I found the front desk staff courteous and helpful. The room was clean, tidy and comfortable. Apart from a constant dripping sound from the outlet of its air conditioning unit and no hair dryer, it is a pleasant stay.

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Thank Algae88
Reviewed 14 January 2013 via mobile

Upon arrival, the hotel looked like a classic old resort & beautiful! At check-in the staff was friendly & informative. When we got to our room, the bubble burst. There was a musty smell, the room was very outdated with little maintenance. The carpets were stained and dirty, water marks all over the ceiling, wall paper peeling & marked up,...

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Thank Mmm1150
Houston, Texas
Reviewed 13 January 2013

My family and I arrived at the Castle Hilo Hawaiin Hotel on the evening of December 30th. We were given our room keys and headed up to our room. Upon entering the room, we noticed a slight musty smell. I immediately headed back to the front desk to notify them of the situation. Sean, at the front desk, gave me...

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Thank Victoria A
Ocala, Florida
Reviewed 11 January 2013

Great location, yet seen a finer day. This hotel looks as if it has stood still (and empty)in time since the 70-80's. The sliding doors are very old,rusted barely open and close- tacky draperies musty and falling off rods, lots of dust, as if they only vacumn around things, old old fashioned fabrics on old bedspreads. Everything needs a complete...

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Thank imgellen
Brisbane, Australia
Reviewed 8 January 2013

My sister and I were not sure about this hotel as some of the review weren't fantastic.We were pleasantly surprised. Our room was large, very clean. The ladies at the reception were great. The only criticism we had was the cost of the internet, at 25 cents a minute it was the dearest that we encountered. We encountered a problem...

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Thank JJones49
Plainfield, Illinois, United States
Reviewed 5 January 2013

We only stayed one night in the Hilo Hawaiian hotel but our check in process went smoothly, the lobby area was very inviting, our rooms were clean and the view from the back deck of the hotel was very nice. We were visiting the Volcano Natl Park and could not find a place closer, so we booked here. And we...

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1Thank Karen S
Wailuku
Reviewed 4 January 2013

As a resident of Hawaii, I travel frequently to all the islands for business. Hilo retains part of the old Hawaii charm that most of us locals once knew. Its hotels also share that reminicence of past years.The Hilo Hawaiian is the most comfortable to stay of all the hotels in town. Although the hotel is dated like the rest,...

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Thank F O
Lausanne, Switzerland
Reviewed 1 January 2013

This must have been a very nice hotel when it was built in (I guess) the seventies. Since then, it hasn't changed much, I suspect. But then again, the entire town of Hilo feels like a throw back in time anyway. So go with the flow and enjoy yourself. The location is very nice, right on the Hilo Bay, along...

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Thank Bart M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: ₹ 9,119 - ₹ 12,376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hilo Hawaiian Hotel staff and other travellers.
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Beaver Creek, Canada
4 months ago
washington state
Phoenix, Arizona
over a year ago

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Questions? Get answers from Castle Hilo Hawaiian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a bay view for the best view is you are wanting to see the best views”
 of 5 bubbles johngA8896FZ, 16 Mar 2017 | Read review
“great views from 8th floor”
 of 5 bubbles LuckyGirl03, 15 Mar 2017 | Read review
“Higher floors toward the ends are quieter.”
 of 5 bubbles , 2 Mar 2017 | Read review
“If you can upgrade to the water view, it's worth it”
 of 5 bubbles 788debras, 26 Feb 2017 | Read review
“Be sure to get a waterfront room.”
 of 5 bubbles 154jillianr, 25 Feb 2017 | Read review
5 of 5