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Castle Hilo Hawaiian Hotel

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1,708 Reviews from our TripAdvisor Community

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There are newer reviews for Castle Hilo Hawaiian Hotel
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Showing 1,488: English reviews
New Orleans
Reviewed 30 July 2013 via mobile

While this hotel is not a beachfront resort it met my families needs. The rooms are a bit small which was fine for us because we were out and about the Eastern side of the island all day every day and only used the room for sleeping. The staff was friendly and helpful, the hotel was conveniently located for our...

2Thank Oyster_doctor
Honolulu, Hawaii
Reviewed 23 July 2013

My husband and I have been vacationing in Hilo for decades. We have watched the once stately Naniloa gradually degenerate due to a number of management issues, and now the Hilo Hawaiian is the best hotel in Hilo. But it's a darn good hotel with a wonderful professional staff. Our 3rd floor room this past weekend was not one of...

1Thank P C
Richmond, Canada
Reviewed 21 July 2013

It's a date hotel that is under going some renovations. The price was a bit high considering what we were paying and what we got in Waikoloa but the renderings for what they hotel may look like looks promising. The water view was amazing, parking was free, internet in the room after paying for it was terrible and a waste...

Thank Rich L
Hawkes Bay
Reviewed 20 July 2013

Stayed here 6 July for 2 nights in a new One bedroom Oceanview room. Was a little worried about other reviews read on TA but was so relieved to see our new updated room. And it was huge. We had a room on the end so had views out to the ocean and to the pool with two balconies. The...

2Thank Lou C
Denton, TX
Reviewed 17 July 2013

My wife and I stay at the Hilo Hawaiian each and every time we visit the Big Island. To those guests who busy themselves taking photos of the dresser drawers, the curtains, power outlets, etc, may I suggest that the Four Seasons on the west side of the Big Island may be more to your liking. Is the Hilo Hawaiian...

3Thank Tupelo010835
Reviewed 16 July 2013

This is your standard Hotel, The view was beautiful It has a nice connection to the local area, Service was great, Very close to the a (local favourite ) park on an island with a bridge, I loved watching all the happy people swimming and picnicking We stayed in a renovated room for $30 extra, new carpet, linen , bathroom,...

2Thank MarkfromMaple
Reviewed 16 July 2013 via mobile

Came into Hilo for a wedding and stayed for one night. Hotel appeared sold out on Orbitz, Expedia, and all of those booking sites, but I went directly to the hotel's website and found a room. This place seems to be as good as it gets in Hilo. Decor and furnishings in the rooms were quite dated, but the hotel...

Thank wanderlust_c83
Seattle, Washington
Reviewed 10 July 2013

It's located next to Coconut island park and Liliuokalani Gardens where you can stroll after dinner. The name at the hotel wasn't 'Castle Hilo', so took me a while to find it. Deluxe Ocean View room has a good balcony overlooking water Hilo bay & Coconut park. Overall rooms are a bit dated, but they mentioned about remodeling. Pros: Location...

Thank ch2001Sea
Reviewed 5 July 2013

We knew going in that this was not a 5 star hotel. The property is on a terrific street. The park is close, there is a picnic & swimming area and the banyan trees are amazing. I felt safe running by myself (middle aged woman) in the morning to the downtown area 2 miles away. The room was average. There...

Thank betsyhal
San Juan, Puerto Rico
Reviewed 5 July 2013

Just two minutes from the airport with nice views to the beach. If you are looking for adventure or just want to go for shopping/dinner see the C Big Island Tours is right in the lobby and ask Mark. They have two restaurants and food was good. If you want to have a taste of local food take a two...

Thank seiyottdel

746 photos of this hotel

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  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: ₹ 8,550 - ₹ 12,955 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hilo Hawaiian Hotel staff and other travellers.
26 questions
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Beaver Creek, Canada
5 months ago
washington state
Phoenix, Arizona
over a year ago

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Questions? Get answers from Castle Hilo Hawaiian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice, clean and comfortable rooms on the banyan side although I prefer ocean view.”
wahinegirl58, 12 Apr 2017 | Read review
“Ocean View rooms are totally worth it!”
JusMeLisa, 6 Apr 2017 | Read review
“Ask for a room with a bay view.”
GLN3, 30 Mar 2017 | Read review
“Ask for a room with a bay view for the best view is you are wanting to see the best views”
johngA8896FZ, 16 Mar 2017 | Read review
“great views from 8th floor”
LuckyGirl03, 15 Mar 2017 | Read review
5 of 5