We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castle Hilo Hawaiian Hotel

Traveller (1084)
Room & Suite (397)
Pool & Beach (45)


Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island.
Read more
Property amenities
Free parking
Banquet Room
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
Great View
Centrally Located


Full view
73Somewhat walkable
Grade: 73 out of 100
10Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
100Room tips
Traveller rating
  • 415
  • 860
  • 645
  • 153
  • 61
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
Room was clean. Grounds were noisy (people having a good time I suppose but was loud - mixed emotions on that). View was great. People were decent. Fees taxes and more fees (a few pennies short of sixty dollars a day on a hundred twenty dollar rate) nearly 50% seems high
Read more
The staff were nice and the facilities adequate, but they have an automatic $21 Resort Fee that they charge. This is not advertised in the pricing online and was a surprise to me. While i don't want to over react, this type of billing is unethical. I am not likely to stay
Read more
This hotel has great charm, from its open air check in desk to being right on the water. The hotel is in need of some updating as it is looking dated. The rooms are comfortable and give magnificent views over Hilo bay. The beds are some of the most comfiest we have ever slept
Read more
Staff is very friendly. Cockroaches in the room. Not that it is a big deal but the towels do not match? Same color but different styles and types. Spot in the carpet. Limited services. Restaurant is not that good. Food comes out cold and not cooked that well. Not a good
Read more
My family stayed overnight here. We got a good rate because the hotel is under renovation. Check-in and check- out was quick and easy and the staff was very friendly. Room was clean and comfortable with a beautiful ocean view!
Read more
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Room darkening drapes made daytime napping possible
chambre non rénnovée
View from our room
our room at the hilo hawaiian hotel.
An old stain on the sheet is not cool. Even if you are in paradise.
Hi, how can I go from airport (ITO) to your hotel ? I don't have a car.
A very short cab ride, 5 minutes, to the hotel from airport!
1 vote
Show all answers
is this on a sandy, swimmable beach?
No, the beach is green lawn that spreads down to lava rock shoreline on the bay. However, there is a state park just a 5 minute walk away with beach area and swimming around it.
1 vote
Show all answers
Are cribs free or is there a surcharge? When you travel with a baby it's good to know...
I propose you ask the hotel to install one in your room.
0 votes
Show all answers
Can you snorkel right off the resort and if so how is it
You could there are no restrictions but, there are allot of people that fish in that area and they wouldn't be happy with someone scaring the fish.
1 vote
Show all answers
We had a nice suite, two rooms and a kitchenette, it was very nice if your extra couple is ok with a sofa bed.
1 vote
Show all answers
"Ocean view is worth the added cost - also have mini suites with kitchenettes available."
"Upper floors are better"
"For the buck ... this is the best. AC works - nice people up front - clean comfortable rooms amazing views."
"Higher floors have better views."
"sea view is excellent"
US$ 126 - US$ 234 (Based on Average Rates for a Standard Room)
castle hilo hawaiian hotelhilo hawaiian hotel
United StatesHawaiiIsland of HawaiiHilo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing