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Castle Hilo Hawaiian Hotel

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1 room 2 adults 0 children
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Castle Hilo Hawaiian Hotel
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1,699 Reviews from our TripAdvisor Community

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Showing 1,480: English reviews
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Waikoloa, Hawaii
Reviewed 1 week ago via mobile

The hotel is, as others have stated, a bit dated. But it is clean, and well maintained. The views of Hilo Bay are wonderful. Rooms are decent. And the beds are comfortable. Staff are very friendly and helpful. And the location on Banyan Drive is wonderful. Close to all local attractions. A decent choice.

Thank Muadib84
Eastern Washington
Reviewed 1 week ago

At the last minute, we needed a one-night stay in Hilo, and this was recommended. It is a bit dated, and needs some reno, but a good price, a clean room, and a FABULOUS view! This hotel overlooks Hilo Bay, and Coconut Island is a mere stroll out the door. I loved walking in the open-to-the-world reception area. Someone is...

Thank Rezgirl
Roy, United States
Reviewed 1 week ago

Not a five star hotel, but close. This is an older property located right on Hilo bay. Being an older hotel you can expect to find what yo find, but they have upgraded many things to add modern amenities. The staff goes out of their way to make sure your stay there with them is comfortable. There are many dining...

1Thank johngA8896FZ
Kent, Washington
Reviewed 2 weeks ago

Loved the view from the 8th floor. Beautiful, well maintained property. Restaurant satisfactory and convenient but not great. Would definitely stay here again. Hilo was bigger than I imagined...and the "vog" was interesting.

1Thank LuckyGirl03
Reviewed 2 weeks ago

6th floor, ocean view, fantastic scenery of Coconut island. The best view on the island. The balconies offer a relaxing place to sit and read or have a drink. The staff was friendly and accommodating. Clean and modern at an affordable rate.

1Thank Kirby F
Columbus, Indiana
Reviewed 3 weeks ago

We upgraded our room when we arrived to ocean side. A great view of the ocean and island area. Sitting on the balcony was peaceful to watch the sunrise with a cup of coffee. We did experience some loud drunks at 2-3am two of three mornings we were there. Slamming of doors and yelling. That was the only downside to...

2Thank 1214cbly
Reviewed 3 weeks ago

We were very pleased with our stay at the hotel. The room was quiet and comfortable. The location was superb; many good restaurants nearby. Hilo has many attractions. Our only complaint was that the pool water was a bit on the cool side.

Thank Jonathan L
Kapaau, Hawaii
Reviewed 4 weeks ago

We stayed at your hotel for the weekend since my husband was playing in a softball tournament. This isn't our first time staying here. We've enjoyed ourselves every time we've stayed. The only thing that I would have fixed was the loud noise from the AC unit in the room. Other than that, everything was great!

Thank clslhm13
Reviewed 4 weeks ago

We stayed here after our cruise last week when we flew back to Hilo. We upgraded our room to the water view. Lovely view with balcony. Room was decent size and clean and comfortable. They had 2 restaurants in the hotel, but don't buy the morning breakfast buffet if you don't eat much. Way overpriced for the little I ate....

Thank Debra S
Kihei, Hawaii
Reviewed 4 weeks ago

We had a great room overlooking Coconut Island, a favourite picnic and play spot for the locals. From our lanai, we watched local kids jumping into the water, locals and tourists mingling on the bridge, and old-timers fishing in the lagoon right below us. Our room was clean and comfortable, with all the amenities we could want. The breakfast buffet...

Thank Jillian R

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  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: ₹ 9,126 - ₹ 12,386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hilo Hawaiian Hotel staff and other travellers.
25 questions
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Beaver Creek, Canada
4 months ago
washington state
Phoenix, Arizona
over a year ago

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Questions? Get answers from Castle Hilo Hawaiian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a bay view for the best view is you are wanting to see the best views”
 of 5 bubbles johngA8896FZ, 16 Mar 2017 | Read review
“great views from 8th floor”
 of 5 bubbles LuckyGirl03, 15 Mar 2017 | Read review
“Higher floors toward the ends are quieter.”
 of 5 bubbles , 2 Mar 2017 | Read review
“If you can upgrade to the water view, it's worth it”
 of 5 bubbles 788debras, 26 Feb 2017 | Read review
“Be sure to get a waterfront room.”
 of 5 bubbles 154jillianr, 25 Feb 2017 | Read review
5 of 5