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Castle Hilo Hawaiian Hotel

Traveller (1084)
Room & Suite (397)
Pool & Beach (45)

About

Location
Cleanliness
Service
Value
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island.
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Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
10Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
2,134Reviews
1,091Photos
33Q+A
100Room tips
Traveller rating
  • 415
  • 860
  • 645
  • 153
  • 61
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Popular mentions
Room was clean. Grounds were noisy (people having a good time I suppose but was loud - mixed emotions on that). View was great. People were decent. Fees taxes and more fees (a few pennies short of sixty dollars a day on a hundred twenty dollar rate) nearly 50% seems high
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The staff were nice and the facilities adequate, but they have an automatic $21 Resort Fee that they charge. This is not advertised in the pricing online and was a surprise to me. While i don't want to over react, this type of billing is unethical. I am not likely to stay
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This hotel has great charm, from its open air check in desk to being right on the water. The hotel is in need of some updating as it is looking dated. The rooms are comfortable and give magnificent views over Hilo bay. The beds are some of the most comfiest we have ever slept
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Staff is very friendly. Cockroaches in the room. Not that it is a big deal but the towels do not match? Same color but different styles and types. Spot in the carpet. Limited services. Restaurant is not that good. Food comes out cold and not cooked that well. Not a good
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My family stayed overnight here. We got a good rate because the hotel is under renovation. Check-in and check- out was quick and easy and the staff was very friendly. Room was clean and comfortable with a beautiful ocean view!
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Room darkening drapes made daytime napping possible
chambre non rénnovée
View from our room
our room at the hilo hawaiian hotel.
An old stain on the sheet is not cool. Even if you are in paradise.
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12345680
Hi, how can I go from airport (ITO) to your hotel ? I don't have a car.
A very short cab ride, 5 minutes, to the hotel from airport!
1 vote
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is this on a sandy, swimmable beach?
No, the beach is green lawn that spreads down to lava rock shoreline on the bay. However, there is a state park just a 5 minute walk away with beach area and swimming around it.
1 vote
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Are cribs free or is there a surcharge? When you travel with a baby it's good to know...
I propose you ask the hotel to install one in your room.
0 votes
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Can you snorkel right off the resort and if so how is it
You could there are no restrictions but, there are allot of people that fish in that area and they wouldn't be happy with someone scaring the fish.
1 vote
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We had a nice suite, two rooms and a kitchenette, it was very nice if your extra couple is ok with a sofa bed.
1 vote
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1234567
"Ocean view is worth the added cost - also have mini suites with kitchenettes available."
"Upper floors are better"
"For the buck ... this is the best. AC works - nice people up front - clean comfortable rooms amazing views."
"Higher floors have better views."
"sea view is excellent"
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12345620
PRICE RANGE
US$ 126 - US$ 234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hilo hawaiian hotelhilo hawaiian hotel
LOCATION
United StatesHawaiiIsland of HawaiiHilo
NUMBER OF ROOMS
286
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