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    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
    +1 855-605-0318
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    5/3/2018 6/3/2018
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     22 people are viewing this hotel
    US$ 248
    US$ 205
    SAVE US$ 43
    US$ 228
    US$ 226
    Traveller (368)
    Room & Suite (124)
    Pool & Beach (31)
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    Overview
    • Excellent29%
    • Very good35%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “overflow lot” (10 reviews)
    “hula hula” (9 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Concierge
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Housekeeping
    3.5 Star Hotel
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    Rooms
    5 Mar6 Mar
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (769)
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    1 - 5 of 706 reviews

    Reviewed yesterday via mobile

    Worst Double Tree ever!!!!For all Hilton Diamond members, be aware, this hotel doesn't live up to any of Hiltons standards. This is the first time I've ever given anything other then a positive review of any Hilton property I've stayed at but this place is...More

    Thank cyprusmomma
    Hotel's Favourite
    Reviewed 29 December 2017

    We only booked this hotel because the hotel we regularly stay at was full, but, we were very glad that we found the Grand Naniloa. The rooms were clean and quiet, the staff was helpful and friendly, and the location was perfect for ziplining at...More

    Review collected in partnership with DoubleTree by Hilton
    2  Thank Jeffrey S
    Reviewed 3 days ago via mobile

    This grand old Hilo hotel was in serious disrepair. The renovation of the hotel proper is complete and they have done a fine job. There are still some services that haven’t been implemented to get it up to Doubletree standards but don’t let that keep...More

    1  Thank Dave F
    Reviewed 4 days ago via mobile

    The hotel is located right on the water next to the gardens and a Coconut Island. Checking in I attempted to upgrade by letting them know we were celebrating my birthday but received an apology as the hotel was sold out, but did receive cookies...More

    Thank Stephen J
    Reviewed 4 days ago

    We were in town for a friend's wedding nearby. We chose this place because it seemed like the best option in Hilo. It was an OK experience, but I would not rate it with even the average DoubleTree locations that I've experienced elsewhere. Breakfast was...More

    Thank c t
    PreviousNext
    123456142
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$ 143 - US$ 281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Hilton Hotels Direct, HotelPower, Travelocity, Orbitz, Expedia, Agoda, Priceline, HotelQuickly and getaroom.com so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Hilo
    • Also Known As
    • Naniloa Volcanoes Hotel Hilo ,
    • Hawaii Naniloa Hotel Hilo ,
    • Naniloa Volcanoes Hilo ,
    • Hi Naniloa Hotel Hilo ,
    • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
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    Traveller (368)
    Room & Suite (124)
    Pool & Beach (31)
    Dining (4)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Kandravi
    15 January 2018|
    AnswerShow all 3 answers
    Response from nasnasislike | Reviewed this property |
    I believe they did have one in September 2017 when I went, and I don't remember the cost, but I do know that the reviews I've read about the buffet were very poor. They are undergoing construction and it seems the food is... More
    2
    Votes
    Kandravi
    14 January 2018|
    AnswerShow all 4 answers
    Response from Mamashu | Reviewed this property |
    You will receive a coupon for a free continental breakfast, but you can upgrade for a full buffet for $10, which includes an omelet bar. There are cold cereals, rolls and fruit for continental. Breakfast is pretty reasonably... More
    1
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    ed h
    18 December 2017|
    AnswerShow all 4 answers
    Response from araxas | Reviewed this property |
    I believe you get all the usual Diamond Level benefits, best to call them. Hotel is in a great location and always has something going on. Great restaurants down-town which is only about a 5 minute drive ranging from the... More
    1
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    12345614
    Room Tips
    "Best views are from the rooms with Lanai (balcony) facing the Hilo Bay / pool below. Even number rooms have..."
    Read review
    "We loved the 8th floor corner room view."
    Read review
    "Ask for room with a balcony"
    Read review
    "Higher floors are quieter with better views"
    Read review
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