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    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 148
    US$ 142
    SAVE US$ 6
    US$ 148
    US$ 142
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    US$ 148
    US$ 142
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    Traveller (219)
    Room & Suite (66)
    Pool & Beach (13)
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    Overview
    • Excellent29%
    • Very good34%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “warm cookies” (8 reviews)
    “miso soup” (4 reviews)
    “overflow lot” (4 reviews)
    Free Internet
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Concierge
    Wheelchair Access
    Conference Facilities
    Golf Course
    Laundry Service
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
    Special Offer: Double Points, Every Stay
    Hotel deals
    Dolphin Bay
    665 reviews
    #2 of 8 hotels in Hilo
     
    Castle Hilo Hawaiian Hotel
    1,770 reviews
    #4 of 8 hotels in Hilo
     
    Hilo Seaside Hotel
    1,038 reviews
    #3 of 8 hotels in Hilo
     
    Arnott's Lodge
    540 reviews
    #1 of 8 hotels in Hilo
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (450)
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    1 - 5 of 420 reviews

    Reviewed yesterday

    Great customer service! Great location and the rooms were clean. Wish the pool looked cleaner and towels were handed out at the pool instead of the front desk. We would definitely stay at this hotel again if we come to Hilo.

    Review collected in partnership with DoubleTree by Hilton
    Thank Sheri G
    Hotel's Favourite
    Reviewed 30 April 2017

    Although you can find this property on the Hilton website, it is privately owned and more closely associated with Aqua-Hotel and Aston brands. I mention this because I am accustomed to staying almost exclusively at Hiltons and as a Diamond for Life member of Hilton...More

    12  Thank SoCalSchmedley
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 2 May 2017

    Aloha SoCalSchmedley, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo...More

    Reviewed yesterday

    This hotel is very outdated despite trying to update. The carpets are old and everything smells like old cigarettes and mold. To compensate for this they heavily over perfume the place which causes allergies and asthma to be a problem.

    Review collected in partnership with DoubleTree by Hilton
    Thank Z6870QBamberb
    Reviewed 2 days ago via mobile

    I realize that Hilton has just acquired this hotel and is still in the refurbishment side. Glen at the front desk was very helpful and did a wonderful job making us feel at home and making sure we were comfortable. The temporary restaurant is understandably...More

    Thank riverata
    Reviewed 2 days ago via mobile

    Stayed overnight in Hilo. The hotel is adjacent to a very sketchy area. Hotel does not have enough parking so you need to park on grass even closer to the area that was sketchy. Hotel staff not helpful at checking when they had our reservations...More

    Thank 569kerrid
    Dolphin Bay
    665 reviews
    #2 of 8 hotels in Hilo
     
    Castle Hilo Hawaiian Hotel
    1,770 reviews
    #4 of 8 hotels in Hilo
     
    Hilo Seaside Hotel
    1,038 reviews
    #3 of 8 hotels in Hilo
     
    Arnott's Lodge
    540 reviews
    #1 of 8 hotels in Hilo
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Conference Facilities
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Golf Course
    Details
    • Price range
    • US$ 122 - US$ 249 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Expedia, Hotels.com, Travelocity, Hotwire, HotelsforEveryone, Cheap Tickets, HotelQuickly, TripOnline SA, Cancelon, getaroom.com and HotelsClick so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Hilo
    • Also Known As
    • Naniloa Volcanoes Hotel Hilo ,
    • Hawaii Naniloa Hotel Hilo ,
    • Naniloa Volcanoes Hilo ,
    • Hi Naniloa Hotel Hilo ,
    • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
    Add Photo Photos
    Traveller (219)
    Room & Suite (66)
    Pool & Beach (13)
    Dining (3)
    Hotel & Grounds (154)
    Bathroom (19)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Castle Hilo Hawaiian Hotel
    1,770 reviews
    .24 km away
     
    Hilo Seaside Hotel
    1,038 reviews
    .68 km away
     
    Arnott's Lodge
    540 reviews
    2.55 km away
     
    Dolphin Bay
    665 reviews
    2.64 km away
     
    Nearby Restaurants
    Suisan
    234 reviews
    .80 km away
    Hilo Bay Cafe
    1,143 reviews
    .74 km away
    Ken's House of Pancakes
    2,042 reviews
    .81 km away
    Ponds
    647 reviews
    .70 km away
    Nearby Attractions
    Liliuokalani Gardens
    843 reviews
    .44 km away
    Coconut Island
    478 reviews
    .39 km away
    Reeds Bay Beach Park
    37 reviews
    .60 km away
    Banyan Gallery
    17 reviews
    .30 km away
    Ask a question
    Questions & Answers
    pkillaby
    20 July 2017|
    AnswerShow all 6 answers
    Response from JudyMagin | Reviewed this property |
    I don't know, sorry.
    0
    Votes
    Eliza T
    14 July 2017|
    Answer
    Response from Naleilehua1069 | Reviewed this property |
    I'm not a sports bar fan, so I don't have much to suggest. The Grand Naniloa has a bar with a TV, but the bar is very popular with local residents, so finding a spot to watch might be a challenge. Have you checked with... More
    0
    Votes
    Eric W
    28 June 2017|
    AnswerShow all 8 answers
    Response from Jenpick | Reviewed this property |
    You are correct, there is no beach, just volcanic rock. However about 200 metres up the road is a park, with a sandy beach that is accessible.
    1
    Vote
    Room Tips
    "Ocean, baby"
    Read review
    "Rooms facing the bay/water for the views."
    Read review
    "Book somewhere else until construction is done."
    Read review
    "Avoid room finishing in "11" they are just behind the elevators"
    Read review
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