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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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210 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Start your review of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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Toronto, Canada
Reviewed today NEW

We stayed 2 nights in this hotel in Hilo for a visit to the volcanos. We upgraded our bookings for an ocean front as per room advice from Trip Advisors. Our flight arrived at 2:30 pm and after picking up the rental car we were at the hotel by about 3:20 pm, just after their advertised check-in time of 3...

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Helpful?
Thank Kin Hung T
Englewood, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017

We wanted to stay in Hilo due to its proximity to Volcanoes National Park. When we initially searched for hotels in Hilo they all seemed to be way below our standards. Luckily, we found out that the Grand Naniloa was newly renovated. We stayed in an Ocean Front Junior Suite. The suite came equipped with a microwave, a refrigerator and...

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1Thank Springblessing
About Hotel's Favourite Review
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha Springblessing, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo Nui Loa!

San Mateo, California
Reviewed yesterday NEW

Great service, clean, fantastic location! We had a suite with an amzing view. Great view. A lot of reviews mention construction for the remodel, but seems to be complete in the main building. Parking wasn't great, sometimes had to park across the street. Small issue for an otherwise fantastic hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank FearOfJello
Hamilton
Reviewed 2 days ago NEW

A very nice hotel to stay at, especially if you're visiting Hilo or the Volcanoes National Park. We loved the view from our 12th floor suite, room was very clean, and the staff was very helpful. Very nice grounds, looking forward to returning once all the renovations are complete.

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Thank arthurs702
Honolulu, United States
Reviewed 2 days ago NEW

We are a younger couple traveling for our anniversary. Our room was one of the end of hall suites with the nice bathtub and separate bedroom. The room was gorgeous and romantic, though if you are prudish, maybe not your thing. The bathtub is out in the living area...like I said, romantic. The service was excellent and breakfast was included...

Review collected in partnership with DoubleTree by Hilton
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Thank C3043TBryand
Cupertino, California
Reviewed 3 days ago NEW

Really enjoyed staying here. It's right on the water (no real beach) and a short walk to a nice park. Comfortable room, Really nice bar and swimming pool. Tuesday nights at the bar are fun during Thirsty Tuesdays. Good price that included a very good breakfast buffet. I highly recommend it.

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Thank Robin U
Vancouver, Canada
Reviewed 4 days ago NEW

We stayed here for two nights while in Hilo. The hotel itself is located right on the ocean, but I would not recommend going into downtown Hilo from the hotel unless you're driving as it's not the best area. The tours that run out of the hotel are great, and all facilities including the gym were very nice. The included...

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Thank Ryan G
Reviewed 5 days ago NEW

On check in I was never welcomed as a Hilton Member I was just asked how many people is in your party so I could receive my warm cookies and a couple of bottle's of water. I was not able to select a room of my choice on the mobile app. I tried to select a room of my choice...

Review collected in partnership with DoubleTree by Hilton
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3Thank 724timothya
Reviewed 6 days ago NEWvia mobile

My wife won a free trip at a bridal show and this hotel was pre-arranged for us. But we couldn't be more happy that they chose this hotel. It was absolutely amazing. From the extremely clean rooms and hotel lobby, nightly entertainment and an awesome bar area to the fabulous beach front area and pool. This place has breakfast, lunch...

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Thank Dan D
Seattle
Reviewed 1 week ago NEW

On our last visit a year or two ago, the hotel has been purchased by a Honolulu developer who had the remodeling project under way. The lobby was blocked off as there was nothing inside except construction materials, dining room wasn't open and the reception area, if you could call it that, was off the parking lot on the south...

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Thank overthehill79

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include: FREE Round of Golf daily, FREE Parking, and FREE WiFi. ... more   less 

Additional Information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Address: 93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632 (Formerly Grand Naniloa Hotel)
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: ₹ 8,573 - ₹ 14,594 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Naniloa Hotel Hilo - a DoubleTree by Hilton 3.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor are best. Get a room with a high room number”
 of 5 bubbles robinu866, 24 Mar 2017 | Read review
“Book directly with the hotel or other consolidator, not through Hilton as their prices are higher.”
  • Cleaner than the last ime we were here
  • Work desk, closet (left), refrigerator (right)
  • Bayview room ?? - I don't think so.
  • Queen Double
 of 5 bubbles overthehill79, 20 Mar 2017 | Read review
“Get a room in the Mauna Koa Wing if possible - you'll get a balcony.”
 of 5 bubbles BowToTheRobots, 18 Mar 2017 | Read review
“upper floor if you don' t like noise, also walls are really thin”
 of 5 bubbles shopaddict, 14 Mar 2017 | Read review
“Look for more square footage if you have a choice.”
 of 5 bubbles botanybabe, 14 Mar 2017 | Read review
5 of 5