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Hotel Terra Jackson Hole, A Noble House Resort

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Hotel Terra Jackson Hole, A Noble House Resort
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909 Reviews from our TripAdvisor Community

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Showing 885: English reviews
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Montana
Reviewed yesterday NEW

We ski every year with a group of families, and yes, our kids did stay next door at the Hostel! They wanted to room with friends and hang out with the younger crowd and they're all in their late teens/early twenties & responsible so it worked out really well. We rented a studio with a Murphy bed so we could...

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Helpful?
Thank travelD
Chattanooga, Tennessee
Reviewed 2 weeks ago

Stayed one night at the hotel and mislaced my father's wristwatch. Hotel staff went out of their way to locate and return it to me in a timely (no pun intended) manner. Even packaged it almost as if new. Much appreciated!

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Helpful?
Thank dfinlay2017
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Thanks for sharing your review of your stay at Hotel Terra. I'm thrilled to hear we were able to find and return your father's watch. I'll share your review with our team - who are all looking forward to welcoming you back next time you visit Jackson Hole. Warm regards, Stephen

Washington DC
Reviewed 2 weeks ago

This is our 3rd time at this hotel over the years. I believe they may have been sold to a new company since our last stay and a few things have changed for the worse. They seem to have gotten rid of their in house breakfast/lunch place called Terra Cafe. All the signs for it are still up around the...

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Helpful?
Thank Brian1111
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Many thanks for taking the time to share your thorough review of your stay at Hotel Terra. Please accept my sincere apologies for us not exceeding your expectations from your previous stays. The reason the shops and restaurant were closed that day is due to the extensive renovation that started the following day. While we hoped...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Hotel Terra used to be a well managed customer centric property- this trip they closed amennaties on the guests like the Spa the breakfast service with no advance notice- it feels like reduced local staff and replaced with a robotic management layer and made promises to get us out of our uncomfortably small room but never did. Three customers in...

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Helpful?
Thank A TripAdvisor Member
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Thank you for sharing your experience staying at Hotel Terra. We sincerely apologize for not exceeding your expectations. The closures certainly should have been communicated to you in advance and we can only hope to welcome you back next time you visit. Warm regards, Stephen

San Francisco, California
Reviewed 3 weeks ago

Fourth time around at Hotel Terra--it's now my go-to for ski trips to Jackson Hole. A very well rounded hotel with classy decor, nice rooms with all the amenities, good food options and excellent staff. Oh, let's not forget it's about a one minute walk to the base lodge/lifts and ski off. Highly recommend.

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Helpful?
Thank James198989
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Many thanks for staying with us again and I'm thrilled to hear we're your go-to hotel when skiing Jackson Hole! We're looking forward to welcoming you back to Hotel Terra. Warm regards, Stephen

Reviewed 3 weeks ago

There was a snafu with the bedding in our room and they were exceptionally accommodating to make up for the problem. I've never experienced such excellent customer service at a hotel. In addition, our room was amazing - beautiful views of the mountain, high ceilings, spacious living area. Thank you!

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Helpful?
Thank Kim J
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Hi Kim, Thanks for taking the time to post a review about your stay with us. I'm happy to hear we were able to resolve the issue to your satisfaction and you enjoyed your stay. We hope to welcome you back to Hotel Terra next time you visit Jackson Hole! Warm regards, Stephen

Reviewed 4 weeks ago

when we arrived for a week of skiing, we weren't happy with the room we were assigned. The manager, Chris, heard our concerns and worked hard to correct it. We were moved later that day to another room that was just perfect!! The room was clean, spacious and acccommodated my wife, son and I beautifully. The concierge, Kate, was super...

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Helpful?
Thank Clifford W
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Hi Clifford, Thanks for taking the time to share your experience staying with us at Hotel Terra! I'm thrilled to hear our stellar staff contributed to a great stay and I'll be sure to share your comments with Chris and Kate. We're looking forward to welcoming you and your family back! Warm regards, Stephen

Dallas, Texas
Reviewed 4 weeks ago

I had not been to Jackson since the Terra was built, so I was anxious to try this "find". The location was convenient and was a short walk up the hill to both Bridger gondola and the Tram. We were put in the east wing which was a bit difficult to navigate the labyrinth of uneven floors to reach the...

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Helpful?
Thank SkykingCT
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Many thanks for taking the time to post a review of your stay with us. My apologies you found the hotel layout to be a bit frustrating and that our bell staff wasn't attentive to your needs. I hope we can welcome you back to Hotel Terra and exceed your expectations next time you visit Jackson...

Rochester, Minnesota
Reviewed 5 weeks ago

Great location. Fantastic accommodations and amenities with a welcoming and laid back attitude. Incredibly helpful and friendly staff. Room was furnished nicely with the kitchen well stocked. On site (and free) ski valet was incredibly convenient and well run.FItness and Spa facilities were great. Can't wait to stay there again when I return.

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Helpful?
Thank Lutsen79
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Many thanks for your great review of Hotel Terra and I'm happy to hear you were able to enjoy our amazing amenities like the ski valet and CHILL Spa. We're looking forward to welcoming you back! Warm regards, Stephen

Florida
Reviewed 5 weeks ago via mobile

Great location right in the middle of Teton Village, walking distance to everything. We had the studio suite which we loved. The Murphy bed was interesting, but fine for us. The space is different in that you can watch tv from the couch but not when you are laying in bed. The kitchen was perfect and we enjoyed the full...

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Helpful?
Thank TravelRocks55
Stephen L, Director of Marketing at Hotel Terra Jackson Hole, A Noble House Resort, responded to this review

Greetings from Jackson Hole, Thanks for taking the time to share your experience staying at Hotel Terra. I'm happy our studio was perfect for your stay and hope we can welcome you back to Hotel Terra. Warm regards, Stephen

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Hotel Terra Jackson Hole is an eco-boutique hotel that emphasizes modern design as well as environmental responsibility. This luxury green hotel is one of just five LEED certified hotels in the US. ... more   less 

Additional Information about Hotel Terra Jackson Hole, A Noble House Resort

Address: 3335 West Village Drive, Teton Village, WY 83025
Region: United States > Wyoming > Jackson Hole > Teton Village
Price Range: ₹ 15,352 - ₹ 67,172 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Terra Jackson Hole, A Noble House Resort 4.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Terra Jackson Hole Hotel
Terra Jackson Hole Teton Village
Hotel Terra Jackson Hole, A Noble House Resort Teton Village
Hotel Style:
#1 Green Hotel in Teton Village
#1 Family Hotel in Teton Village
#2 Ski-In / Ski-Out Hotel in Teton Village
#2 Spa Hotel in Teton Village
#3 Luxury Hotel in Teton Village
#3 Romantic Hotel in Teton Village
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Terra Jackson Hole, A Noble House Resort staff and other travellers.
11 questions
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Questions? Get answers from Hotel Terra Jackson Hole, A Noble House Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms with vaulted ceilings are gorgeous.”
kimj269, 27 Mar 2017 | Read review
“upper floors are quieter”
cliffordw105, 22 Mar 2017 | Read review
“Try to get in the west wing, behest you will have a tough time with the uneven floor arrangement.”
  • Welcome plush on the bed (for a price)
  • Balcony looking toward square and mountain
SkykingCT, 22 Mar 2017 | Read review
“All rooms very similar.”
PiersWilson, 15 Mar 2017 | Read review
“We were on the second floor close to the elevator - so access to lobby, restaurant, skis was super easy.”
, 27 Feb 2017 | Read review
5 of 5