Virginian Lodge
915 reviews
#31 of 40 Hotels in Jackson
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750 W Broadway Ave, Jackson, WY 83001-8645
Lowest prices for your stay
US$ 247
US$ 189
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (56)
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About
#31 of 40 hotels in Jackson
Location
Cleanliness
Service
Value
The Virginian is a fun place to stay & explore the unique character of Jackson Hole. Conveniently situated in the town of Jackson, The Virginian is the perfect location to access world class outdoor recreation opportunities in Grand Teton National Park, Yellowstone National Park and the surrounding areas. Come experience a taste of the "Old West!"
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Hiking
Ski rentals
Conference facilities
Banquet room
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Vending machine
Ski school
Skiing
Patio
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Room types
Mountain view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
15Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
915Reviews8Q+A100Room tips
Reviews
Traveller rating
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- 84
- 58
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Our room was dark and smelled a bit musty. The furniture was cracked adn chipped. Only a couple plugs - no USB - with octopus outlets in use. Tub was worn through to bare metal abd the toilet looked like it was from a kindergarten rest room with the most uncomfortable seat ever. towels felt like burlap.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Room Tip: There are no good rooms here - only tired ones.
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Helpful
STAY AWAY. Absolutely the worst experience I've ever had - I never would have stayed here, but I had just gone through a hellacious SAR helicopter rescue (literally almost died, was frozen solid and completely wrecked - that is all public record/will be once the rangers file the report)...and I HAD to stay in a hotel for the night, instead of camping. This was the ONLY place with any rooms. Now I know why. (Sidenote: it was so bad I am contacting my bank to dispute the entire charge and get a complete refund, as I received none of what I paid for and was not able to leave thanks to no front desk assistance.) Here is just a short version of why: -NO hot water in the room - CHECK YELP. I didn’t because it was an emergency for me, but beware: this is an ongoing issue there for the last several years, countless complaints -No working heat (it was starting to snow - this was last night) *also an issue for others* -The room phone didn't even work - the wires were literally sticking out of it and it was completely unusable (like...to reach the front desk when arriving at the absolutely unusable room.) -front desk cannot be reached via personal phone (I have never experienced anything like this. The lodge’s phone number routes you to a call center and the call center can’t connect directly to the actual property. What the hell?) -the girl at the front desk, Bridget is a MONSTER (and a liar, and has absolutely no business working in the hospitality industry.) The GM, Marcus, left me a voicemail today after I left, to try to "make it right," but the call back number he left me didn't even work. I am exhausted and leaving this review quickly -- I'll update more later. Feel free to see my other reviews on yelp, as I have never ONCE negatively name-referenced any individual (ever) and 95% of my reviews are 5 stars. I genuinely believe in praising over complaining. This experience was actually THAT bad though, and just wait until I add detail about Bridget's behavior, attitude, blatant lies and commentary. Most of all though: you literally will freeze if it’s winter, you won’t be able to shower unless you want to further freeze, and don’t anticipate calling the front desk because the phone won’t work. (Also, not important to me in this case but still worth mentioning: the rooms are cheap crap on every level. Go to the Ranch Inn!! Evan at the front desk there is a total sweetheart and the Inn is quaint, well-run, and has great rooms that you will enjoy.)…
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Date of stay: October 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Looks like a quaint 60’s-era hotel, but dark carpet & paneling haven’t been updated since. What’s worse is that the “what’s hiding in the dark carpet?” concerns were validated when we found 3 bobby pins hidden in it. Not good in an age of Covid when cleanliness is essential. Front desk said they couldn’t change rooms due to being near capacity but not sure if other rooms would have been any better anyway.
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Date of stay: October 2020
Location
Cleanliness
Service
Helpful
If you want to be taken advantage of, by all means stay here. They messed up our reservation and charged us for the room which we did not discover until we got home. Two nights ended costing us over 800 dollars and they would not adjust the cost. The rooms were OK but the door lock was broken and the hair dryer didn't work. The office staff were very rude when we checked in. And worse when we pointed out their mistakes.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Do not stay here. There are plenty of places to stay in Jackson!
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Helpful
Response from Judy Peters, Guest Services / Front Office at Virginian Lodge
Responded 8 Oct 2020
Thank you for bringing this issue to our attention. If you can call me I will be glad to see if we have overcharged you and fix any mistakes. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Judy and our phone number is 307-733-2792
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We stayed at the Virginian for a week in Late September. The rooms were clean but definitely dated and needs an serious remodel. We switched rooms after our first room had a loose toilet, that was not secured to the ground on one side. The hotel is close to downtown and has a great breakfast restaurant that is inexpensive, great tasting and provides very generous portions! The staff was very nice and were very accommodating. The staff were happy to give us a better room which turned out to be an suite. The main point here is if you are close to the hotel price of other hotels in the area you might consider the one with higher stars! The beds and rooms are clean but it’s all very old and it feels like your at your poor grandparents single wide trailer.
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from Judy Peters, Guest Services / Front Office at Virginian Lodge
Responded 8 Oct 2020
Thank you for your review. We are planning an extensive renovation on all the rooms that will be complete by June, 2021. We hope to have the opportunity to see you again, thank you for visiting us.
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PRICE RANGE
US$ 74 - US$ 223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
virginian hotel jackson
LOCATION
United StatesWyomingJackson HoleJackson
NUMBER OF ROOMS
170
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Claim Your Listing Frequently Asked Questions about Virginian Lodge
Which popular attractions are close to Virginian Lodge?
Nearby attractions include Rendezvous Mountain (0.4 km), Jackson Hole Book Trader (0.5 km), and Asymbol Art Gallery (0.3 km).
What are some of the property amenities at Virginian Lodge?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Virginian Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Virginian Lodge?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Virginian Lodge?
Conveniently located restaurants include Virginian Restaurant, Gun Barrel Steak & Game House, and Sidewinders American Grill.
Are there opportunities to exercise at Virginian Lodge?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Virginian Lodge?
Yes, laundry service and self serve laundry are offered to guests.
Does Virginian Lodge offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Is Virginian Lodge accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.