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Candlewood Suites Cheyenne

CandlewoodSuitesUS$ 112*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites Cheyenne
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105 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Gillette, Wyoming
Reviewed 4 weeks ago

Hubby and I stayed one night here while passing thru. Shower was barely warm, minimal shampoo/ cream rinse combo, no lotion. When asked for lotion was told they don't supply, we had to purchase. Did not recognize us as premium members. Conviently located from interstate, gas station and Outback steakhouse.

Thank Padookahead
Management response:

Dear Padookhead; I am sorry for the inconveniences you occurred during your recent stay. Your feedback is very important to us and I want you to know that we appreciate it no matter the score you give us. I want to know if you can provide me some information about your IHG rewards membership. I can tell you that with...

Dickinson, North Dakota
Reviewed 22 October 2016 via mobile

I have to admit this is the first time I have stated it had Candlewood. The room was super clean and very attractive. Nice setup. The lady at the counter was very friendly and helpful. The hotel is easy to get to what does not appear to be in the most attractive part of town but I was pleased and...

Thank Weiserheiser
About Hotel's Favourite Review
Toledo, Ohio
Reviewed 11 April 2017 via mobile

The hotel itself is really not bad. My rating is largely based on the area and other clients. This is one of the only stops for miles and as a result the clients are...interesting. the hotel is pet friendly which is the main reason we stayed. We had a 1st floor room and the window was only locked with a...

Thank Stephine S
Management response:

Dear Stephine S; Thank you for your feedback from your recent stay here with us. I want to say thank you again for telling us how safe you feel in our hotel. I honestly never thought of the pin in the windows. I do understand where you are coming from. I know we are supposed to be going through a...

Reviewed 6 March 2017

Room was large, clean and quiet. Bed comfortable, plenty of pillows but they were not very firm. There is no pool or breakfast available. This location was close to a Outback restaurant. Was pet friendly. Price was good. Large TV, air conditioner and heat in good working order.

1Thank macmomWyoming
Minot, North Dakota
Reviewed 12 January 2017 via mobile

Hotel was not in great shape, rooms were tired and in need of some repair. This 1 bedroom was smaller than the usual ones at Candlewood. Hotel was close other hotels and a Home Depot but no grocery stores, they are a 10 min drive away. Close to the hwy for easy access. Staff ok but not that welcoming. Good...

1Thank 49909Fiona
IHGService, Guest Relations Manager at Candlewood Suites Cheyenne, responded to this review

Dear 49909Fiona, Your business is much appreciated and thank you for leaving feedback. We are happy to know that you find our property close to the highway for easy access. We apologize though that you find the room outdated. Rest assured this matter will be taken up with our team to address it accordingly. It is our goal to deliver...

Portland, Oregon
Reviewed 16 November 2016 via mobile

This is a nice older candlewood. Problem is that it is trucker central. Nothing wrong with truckers I'm sure I'd enjoy downing a few after a long day also. But, you know, too much of a good thing... it's the only place for miles around and right off the interstate so not only do you get the entertainment into the...

Thank gonein321
Management response:

Thank you for choosing to stay at Candlewood Suites. I understand your experience and am sorry it was not as relaxing as you might have liked. This is not typical of our hotel. I hope that you chose to come back if you are in the are again. Thank you for your stay.

Gillette, Wyoming
Reviewed 4 August 2016

Great place to stay if traveling with your furry friend. I appreciated the fact that staying with a pet did not mean the room was a "pet room" which in some establishments equates to substandard quality of room. The room was clean, spacious and very comfortable. I also enjoyed the very nice exercise room. Best of all, they not only...

Thank Norm630
Hill City, South Dakota
Reviewed 2 August 2016

We got to the room early, before normal check in time. Front staff was rude. When we did finally get into our room. The room was clean and comfortable. No free breakfast, that was a bummer. They have a small "store" were you can purchase grocery items. We bought the kids a yogurt and wanted a banana. They did not...

1Thank Stasonbtff
IHGService, Guest Relations Manager at Candlewood Suites Cheyenne, responded to this review

Dear Stasonbtff, Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. Please accept our apologies for the shortcomings, especially with the level of service you have received, and issues with...

Canton, Mississippi
Reviewed 15 July 2016

Average hotel. Rooms were spacious but we're in need of some TLC. Comfortable with a friendly staff. Biggest draw back was no free hot breakfast and with kids in tow that was disappointing. One elevator so time waiting could be long. Overall a god hotel for a quick stay.

Thank Matt H
The Villages, Florida
Reviewed 28 June 2016

Stayed 6/22 with 5K point reward night. Hotel is just off freeway nestled in area with several brand name hotels. A gas station with small restaurant and an Outback are nearby. Check in was friendly and informative about local restaurants. We got a nice large room with full size apartment amenities. The TV was larger than normal and Wifi worked....

Thank Jerry C
Management response:

Thank you so much for your stay. We are glad you had a good experience and hope to see you again.

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to our Cheyenne, Wyoming Hotel which offers all the comfort of home Guests looking for Cheyenne hotels will feel right at home at Candlewood Suites. Our comfortable, extended stay hotel is located in the heart of Cheyenne's rodeo country. The Candlewood Suites is only minutes from several Cheyenne attractions, including the Wyoming State Capitol, the Cheyenne Depot, Cheyenne Frontier Days Park, the Cheyenne Botanic Gardens and Terry Bison Ranch. Cheyenne's historic downtown area is only a short drive away from our hotel, as well. Business travelers enjoy our Cheyenne hotel's convenient location near the State Government Offices, FW Warren Air Force Base, the VA Medical Center, Union Pacific Railroad, Cheyenne Regional Medical Center, Blue Cross - Blue Shield, the Distribution Centers for Lowe's and Wal-Mart and downtown Cheyenne. Our hotel also features free high-speed Internet access to keep you connected as you work on the road. Whether business or pleasure brings you to Cheyenne, our hotel is designed to make you feel at home. All of our guests can enjoy free laundry facilities, workout in the Candlewood Gym and borrow free DVDs from our lending library. Each of our spacious guest suites includes a full-service kitchen, and the Candlewood Cupboard features a variety of food and sundry items for purchase. You can even enjoy a cookout in the Candlewood Gazebo. During your next visit to Cheyenne, consider us home. ... more   less 

Additional Information about Candlewood Suites Cheyenne

Address: 2335 Tura Pkwy, Cheyenne, WY 82001-3366
Region: United States > Wyoming > Cheyenne
Price Range: ₹ 6,221 - ₹ 11,730 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Cheyenne 2.5*
Number of rooms: 86
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Also Known As:
Candlewood Suites Cheyenne Hotel Cheyenne
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Cheyenne staff and other travellers.
1 question
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Minden, Nevada

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Questions? Get answers from Candlewood Suites Cheyenne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good: dog friendly. Bad: unclean (another dog's poo left in room).”
, 3 Jun 2016 | Read review
“Go somewhere else where the wifi and the staff are dependable...”
DaneIronfoot, 23 Aug 2015 | Read review
“After roaming the halls for a wifi connection that will support wifi calling for days, I've found that I have to step outside and accept roaming charges as a sad fact of life at the Candlewood Suites.”
marksQ5883RZ, 1 Jul 2015 | Read review
“ask for an upgrade”
HBNY6, 23 May 2015 | Read review
“The suites are amazing and roomy, too!”
856suzannep, 10 Dec 2014 | Read review
5 of 5
US$ 112* /night
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Expedia.comUS$ 112
Booking.comUS$ 113
Hotels.comUS$ 113
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Prices are for 1 room, 2 adults
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