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All reviewsno exceptionclean roomsindoor pool and hot tubnice staymaintenance stafffree hot breakfastconvenient locationcookiesstayed one nightparking lotthe wi fiplace to staywould definitely stay here againnice breakfasti highly recommend this hotelbiscuits and gravylong drive
We had an excellent stay at this hotel which was clean, spacious and very welcoming. Indeed, the staff should be congratulated for their friendly, helpful and positive manner throughout our stay which must have been the busiest of the year....the night before the total eclipse!...More
Clean rooms. Bed comfort : average. Free Breakfast - the roll your own waffle / buffet type. Staff helpful at breakfast. Front Desk closed at night - so no help after early evening. This is a good hotel for 1 night stays.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Casper I-25Responded 13 September 2017
Thanks for choosing us among your many hotel options, and letting us know about your experience. We're happy to know that you liked our clean rooms, comfortable beds, free breakfast and hotel staff's service.
A positive guest experience is something our entire hotel...More
Front desk was arrogant and condescending. She had open rooms but would not give military discount on a room with 2 beds, only on a king bed room. I could have the 2 queen bed room at full price as well as the queen suite....More
Thank Rosemary M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Casper I-25Responded 12 September 2017
Dear Rosemary M,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for the issues you had with the rates. Reviews like yours...More
We had a large group from all over the U.S.; everything was wonderful, especially the staff! Every employee we came in contact with went way out of their way to accommodate us, always with a smile! Chris, I believe on the maintenance staff, was so...More
We came here on 20 Aug 17, the day before the eclipse. The place was a mad house. There were many cranky customers that were impatient to say the least. By know fault of the ladies at the desk, Seirra and Caitlyn, there were several...More