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Parkway Plaza Hotel & Convention Centre

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116 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Hot Springs, United States
Reviewed 4 days ago NEW

This hotel has undergone a major remodel. Some of the rooms still need paint touch ups, etc. The new owners have done a very good job in bringing this relic up to date. The restaurant has a good menu that should accomodate just about anyone. The lounge is clean and comfortable. Front desk is helpful. We will be back!

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Helpful?
Thank Wade L
GSManagement, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our hotel experience and location. We appreciate your feedback on our food and beverage offerings and will pass on your remarks to our culinary team. We also appreciate receiving your comments on rooms which we have passed along your examples to management for serious review...

Riverton, Wyoming
Reviewed 5 days ago NEW

Room was overall clean, but they need to update room. Carpet also needs to be replaced. This hotel has several good amenities. Some areas are updated, they just need to finish updating the rest of the hotel.

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Helpful?
Thank RNolting
GSManagement, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you so much for your kind remarks about Parkway Plaza Hotel & Convention Centre. We're so happy to hear that you enjoyed your overall stay with us. We appreciate your comments as we're always looking for opportunities to improve. We have shared your feedback with our management staff so that they are aware of the areas you have mentioned...

Evanston, Wyoming
Reviewed 5 days ago NEW

The room was clean and comfortable but the TV did not work in the suite. The access panel in the bathroom fell out of the ceiling, glad no one was in there at the time. During the tournament there was no one cleaning the ballroom or conference rooms. Garbage everywhere as in years passed employees would come by frequently. There...

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Helpful?
Thank motoXchic
GSManagement, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for choosing to stay with us at Parkway Plaza Hotel & Convention Centre. We are pleased to hear that you found our guestroom being clean and comfortable, however we sincerely apologize for any inconvenience you encountered in the bathroom during your stay with us and our service level of housekeeping and the restaurant. We have shared your feedback...

Powell, Wyoming
Reviewed 5 days ago NEW

It should not be like sleeping in hell when you go into a hotel room. I had to open my door outside door several times just to fight the heat. cold hot tub no thanks bad service as in 30 min just to get one drink at the bar no thanks. this experience made this a horrible trip.

Review collected in partnership with this hotel
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Helpful?
Thank 691kennethp
GSManagement, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your recent stay at Parkway Plaza Hotel & Convention Centre. We are so sorry to hear that the service you received was not up to our usual standard and we have passed along your examples to perspective departments for serious review. We strive to provide our guests with the best service and product, and when you feel...

Wheatland, Wyoming
Reviewed 5 days ago NEW

I stay in casper all the time and so do my employees. And I am going to go to a different motel because of prices. It's not worth it for me to stay at the parkway anymore. It had gotten greedy and doesn't serve the working class anymore

Review collected in partnership with this hotel
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Helpful?
Thank L9063NHryant
GSManagement, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for sharing your experience with us. We are sorry to hear however that you felt our hotel were overpriced and that concerns us as we certainly don't wish for our guests to leave feeling that way. Thank you again for taking the time for this important feedback with us and for letting us know. With kind regards and...

Dickinson, North Dakota
Reviewed 1 week ago

From the very beginning of locating our room I knew it was not going to be pretty. No room number on the door but a post-it note with the room number written on it. When we opened the door the mold smell was sickening. I noticed a pile of crumbs laying on the floor in front of the fridge along...

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Helpful?
Thank denreykub6556
GSManagement, Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your feedback. We are very sorry to learn about your disappointing experience and would appreciate the opportunity to connect with you directly so we may properly follow up with you about your comments and concerns. We have sent you a direct message and look forward to hearing from you soon. Management of the Parkway Plaza Hotel &...

Gillette, Wyoming
Reviewed 1 week ago via mobile

The rooms were updated nicely clean and the beds were comfy. The only problem I had was that my tv only worked for 10 minutes and then shut off. I was only in the room at night so it wasn't a big deal but if someone had there kids with them they would want a tv. The pool and hot...

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Helpful?
Thank JeremyZ13
Theresa M, General Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your review on your recent stay at the Parkway Plaza. We appreciate the amazing feedback and will be sure to pass it on to our staff. We look forward to welcoming you back in the future! Thank you, Theresa Miramontes

Rapid City, South Dakota
Reviewed 2 weeks ago

Horrible Experience because the hotel was run down, room was filthy, heating did not work, outside entry could not be locked, inside the chain was missing to lock the room. The hotel smelled. Restaurant food of acceptable.

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Helpful?
1Thank kathymraz
Theresa M, General Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your review on your recent stay at our hotel. We appreciate the feedback and sincerely apologize for the room being dirty and heater not working. We will be sure to address this immediately. Thank you, Theresa M.

Reviewed 2 weeks ago via mobile

No hot water, no pressure in the water. Dirty and stinky. Needs repaired badly. Told us we could have a rollaway and then there wasn't one available. So three adults in a king sized bed was not ideal. Will not stay there again.

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Helpful?
2Thank Gene-Pamela B
Theresa M, General Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your review on your recent stay at our hotel. We apologize for the issues that occurred with your room. We will make sure to address them immediately. Thank you, Theresa M.

Scottsbluff, Nebraska
Reviewed 2 weeks ago

had res. arrived 1:30 pm room not ready. told to check back @ 3 pm, still not ready. waited in lobby until 4 pm to get checked in. At 4 pm more desk people arrived to help @ front desk. Basketball tournament in town, many unhappy people waiting to check in after placing res. Hotel should have prepared better knowing...

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Helpful?
1Thank rolrav05
Theresa M, General Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Thank you for your review on your recent stay at our hotel. We apologize for the issues you had when you came to check in. We will make sure to address everything with our restaurant as well as our maintenance crew for the snow removal. Thank you, Theresa M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
All That Jazz
All That Jazz
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The 301 guestroom Parkway Plaza Casper Resort, Spa & Convention Center is conveniently located in the heart of Casper and features over 45,000 square feet of flexible indoor and outdoor meeting space including our recently renovated 7,140 sq. ft. Grand Exhibit Hall, 6,894 sq. ft. Grand Ballrooms, conference rooms and boardrooms. Enjoy our 301 guestroom Full-Service Parkway Plaza Hotel & Convention Centre, ideally located on 21 acres in the heart of beautiful Casper, Wyoming along the North Platte River. Our newly renovated 93 Executive guestrooms offer all new pillow top mattresses, triple sheets bedding package with duvet, 40" flat screen HDTV's and microwave and refrigerators. We offer eleven one-bedroom suites, 17 Jr. Suites and two jacuzzi suites. The Parkway Plaza proudly captures the spirit of Wyoming by offering the finest accommodations and amenities, dining and conference services all under one roof. The Parkway Plaza is strategically located just minutes from the downtown district, the worlds best fly fishing and Casper Mountain, which offers a full range of activities for every season including, Hogadon Ski Area, cross country nordic skiing, mountain biking, hiking trails, archery and horseback riding. The Parkway Plaza Casper Resort, Spa & Convention Center boasts over 43,500 sq. ft. of flexible meeting space with over 20 meeting rooms to accommodate all your conference or meeting needs. Our superior accommodations allow guests, business or leisure, to relax in the fresh Wyoming air. Unwind after a busy day in our restaurant Parkway Cafe or in our lounge, All That Jazz, both showcasing American cuisine. The Parkway Plaza Hotel & Convention Centre's friendly staff is always eager to assist in making our hotel your home away from home. The Parkway Plaza proudly captures the spirit of Wyoming by offering the finest accommodations, dining and conferences services under one roof in all of Wyoming. The Hotel is ideal for corporate meetings, dining events and wedding and receptions. ... more   less 

Additional Information about Parkway Plaza Hotel & Convention Centre

Address: 123 W E St, Casper, WY 82601-1818
Region: United States > Wyoming > Casper
Price Range: ₹ 4,908 - ₹ 10,013 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Parkway Plaza Hotel & Convention Centre 3*
Number of rooms: 301
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Also Known As:
Parkway Plaza Hotel And Convention Centre
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Questions & Answers

Here's what travellers have asked, with answers from Parkway Plaza Hotel & Convention Centre staff and other travellers.
3 questions
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Questions? Get answers from Parkway Plaza Hotel & Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is being renovated, ask for new room”
 of 5 bubbles rolrav05, 8 Mar 2017 | Read review
“Renovated round floor rooms may have adequate hot water pressure but not absolutely sure about this.”
 of 5 bubbles BruceG793, 6 Mar 2017 | Read review
“Make sure all plumbing is working before giving out rooms”
 of 5 bubbles angelabX4413CS, 20 Feb 2017 | Read review
“Avoid the newly renovated rooms.”
 of 5 bubbles 3255pine, 8 Feb 2017 | Read review
“Get a remodeled room.”
 of 5 bubbles 207lancem, 7 Feb 2017 | Read review
5 of 5