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Hilton Garden Inn Casper

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#3 of 21 Hotels in Casper
Certificate of Excellence
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Hilton Garden Inn Casper
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482 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Arlington Heights
Reviewed 2 days ago NEW

The mattress and pillow need to be more comfortable. The staff should not think that the customers are here only for a 1 or 2 nights. person like me who came travelling 13 hours need a much better bed that was in my room. I could have chosen other hotels in the town

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Helpful?
Thank BABBARVIVEK
Reviewed 2 weeks ago

Ease of access to airport and interstate, with plenty of amenities to keep you comfortable without even leaving the hotel. We were so tired after braving the winds and ground blizzards, and THANKFUL for such a warm welcome and ease in getting into our room.

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Helpful?
Thank Tom B
Lander, Wyoming
Reviewed 2 weeks ago

Due to terrible winter road conditions, and wind, I decided to stay the night rather than battle the roads 3 hours back home. Beds are great, rooms sparkling, staff is awesome - but cable tv was not working most of the time. I assume it was due to the wind, because I think the hotel has satellite TV service, rather...

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Helpful?
Thank Amanda S
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

We want to thank you for taking the time to give us your thoughts and allowing us to serve you. The storm that passed through was very strong and the 60-70 mph gusts of wind did not do well for our satellite system as you surmised and I do apologize for that. We worked on it feverishly to get it...

Denver, Colorado
Reviewed 3 weeks ago

Stated here many times alway good. Breakfast is great and overal Service is excellent. Truly recommend over other brands in the Casper area. Restaurants are close by and staff is helpful with suggestions.

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Helpful?
Thank mikeeT4105AY
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you so much for the kind words, we always strive to provide the best possible service to our guests. I will pass along your comments to the appropriate departments and staff, they always enjoy hearing from our guests. Thank you again for your feedback and please be safe in your travels.

Dale, United States
Reviewed 8 December 2016

Hotel is fine given that internet access problems cost me about two hours. The Tesla destination charger was much appreciated. The slow charging was ot much of an issue but charge rate was below expectations.

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Helpful?
Thank V9592SWwilliamm
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the concerns you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do...

Casper, United States
Reviewed 8 December 2016

I have stayed at this Hotel three times now. The service is excellent and the food is good. I really like the Fitness Center due to new and up to date equipment. For a workout on the road, this is about as good as a person needs to stay healthy while travelling.

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Helpful?
Thank jeffwR4378WC
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

Sir: Thank you so much for your review. We strive to provide the best quality of product and service for all of our guest and are pleased you found our fitness center to be up to your standards. Should you need anything on your next visit please don't hesitate to ask and myself or my staff will be happy to...

Cheyenne, Wyoming
Reviewed 5 December 2016

This was my first stay at the Hilton Garden Inn in Casper. I've stayed at other hotels in Casper on business and I'll choose this one the next time I have an overnight stay. The hotel is modern, the rooms are clean and comfortable. The breakfast was really good and the event and catering staff at our meeting were very...

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Helpful?
Thank rcvanoz
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you for allowing us the opportunity to serve your lodging and travel needs while in Casper and are pleased we met your expectations. Should you return to our property please don't hesitate to let us know how we can exceed your expectations and continue to serve you in the future. Thank you again for you comments, we appreciate it!

Buffalo, Wyoming
Reviewed 3 December 2016

Check in is always a breeze and we often can check in early, which is appreciated. Breakfast is amazing and I especially enjoy the fresh fruit and made to order omelets. For those with a sweet tooth the pastries are excellent and cinnamon rolls, too! Service from housekeeping to front desk and in between is outstanding. Cody is a superb...

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Helpful?
Thank Istop4pics
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you for your comments! Cody is a superb employee and we are happy he made you feel welcome. Our breakfast staff are always willing to help in anyway and they take pride in being a part of the best hotel in Casper. We look forward to serving you in the future and appreciate your business! Be safe in your...

Medina, Ohio
Reviewed 1 December 2016

Very friendly and accomodating staff. Alway's stay at this location when I travel to Casper. Rooms are clean. Breakfast is great, with tons of options. Cody at the front desk, is very outgoing and always welcomes me back with genuine welcome back.

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Helpful?
Thank Lisa Z
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

We appreciate your kind comments and look forward to your return to our lovely hotel. Cody is great as is all of our employees who are dedicated to serving their guests. They take pride in their service and always want to see you again! Please be safe out there and Happy Holidays!

Newcastle, Wyoming
Reviewed 28 November 2016 via mobile

This is one of the best motels we have ever stayed in. The room was large and clean, the front desk service was exceptional, and the breakfast was top notch! I would definitely recommend the Hilton Garden Inn to everyone!

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Helpful?
Thank Mick B
CasperHGI, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you so much for the wonderful comments! I will pass your comments along to the appropriate personnel who are always so excited to hear about a job well done! Should you find yourself in the area again we would love to be your first choice! Safe Travels!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Garden Inn Casper

Address: 1150 North Poplar Road, Casper, WY 82601
Region: United States > Wyoming > Casper
Price Range: ₹ 6,212 - ₹ 10,581 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Casper 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Casper Hotel Casper
Hotel Style:
#3 Romantic Hotel in Casper
#3 Business Hotel in Casper
#5 Family Hotel in Casper
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Casper staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Casper staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor........”
 of 5 bubbles Remy12, 11 Feb 2016 | Read review
“Quiet property, had ground floor room next to elevators and still quiet”
 of 5 bubbles kensT7893WQ, 12 Nov 2015 | Read review
“I like to be by the elevator.”
 of 5 bubbles JMC5152, 3 Nov 2015 | Read review
“Rooms at ends of halls are naturally quieter, but you'll need to walk a little further to access them”
 of 5 bubbles im4cnw, 19 Oct 2015 | Read review
“Speak to desk re upgrade, but no views here”
 of 5 bubbles hotelmavin, 15 Oct 2015 | Read review
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