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Alakai Hotel and Suites

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187 Reviews from our TripAdvisor Community

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There are newer reviews for Alakai Hotel and Suites
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Showing 187: English reviews
Grand Rapids, Michigan, United States
Reviewed 8 April 2013

My wife and I stayed here for a single night in April 2013. It was overall OK, but the HVAC was awful. In the later afternoon upon checkin, I could not get it to warm the room up. I sat in a sweatshirt all evening. Then, overnight, the heat decided it was going to work and work and work. I...

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Helpful?
Thank Janine Z
Chicago, Illinois
Reviewed 7 April 2013

I was kind of worried after reading some bad reviews, but after five nights at The Alakai, I know those peoples reviews were just nonsense. We had a wonderful time! Everything was clean, well maintained, and the staff were lovely people. The indoor waterpark was just perfect for my granddaughters, and they couldn't get enough of it. This is a...

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Thank coppurr
Des Moines, Iowa
Reviewed 2 March 2013

you pull in hopeful as the outside looks new and well kept. Inside is like they purchased the guts of a bankrupt 1970's Holiday Inn and decorated with it. This is just a place to keep your stuff. Have no expectations and you will be ok. Old TV, old hvac (and loud), no breakfast, no pool towels.....etc. all of that...

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1Thank bbwrite
olgachicago8, Public Relations Manager at Alakai Hotel and Suites, responded to this review

Thank you for taking the time to share your comments. It is with this direct feedback that we can continue to improve our property and services offered. The Alakai Hotel & Suites was built in 4 phases. The 1st phase was built in 1996 and designed to meet the needs of guests looking for sleeping accommodations for 4 guests which...

Waterloo, Wisconsin, United States
Reviewed 19 February 2013

Terrible place to stay! Stayed in the honeymoon sweet and the fire place didnt work. The maintenance man was very rude and blamed it on us that it didnt work. Because the people before us used it and it worked then he said. All we did was flipped the switch and it didnt come on so we called the desk....

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1Thank Amy J
West-consin
Reviewed 27 January 2013 via mobile

We had a last minute trip to the Dells, and booked a hotel at the Hilton Garden for Friday but they were booked Saturday. My other usual choices were booked as well. Akakai was available, so I was happy. The room smells "like an old persons home" my 11 year old daughter said. The room was clean, very clean, but...

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Thank mrniceguy1102
LaCrescent
Reviewed 17 December 2012

Whenever we go to the Dells we always stay at the Alakai. The place is very clean and the owners treat us like family. Nice location and close to multiple restaurants and the mall. It's nice to have a refrigerator and microwave in the room. Would highly recommend this hotel and ignore the bad reviews they simply are not true.

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Thank GilmanLaCrescent
Reviewed 25 August 2012

After having read some reviews online I was a little worried. I found this place to be very clean, the king bed was comfortable and it was quiet. There was a girls soccer team on the same floor and you didnt know it. Lady who checked us in was very nice and helpful. Free admission to a water park and...

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Thank Beanr1234
Niagara, Wisconsin, United States
Reviewed 21 August 2012

Customer service in this hotel is a disaster! i called and booked a large suite about two weeks ahead of time so that I would have a room for me and my children and not have to worry about my 400 dollar a day card limit and disaster stiked because they didnt charge my checking account and the owner simply...

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4Thank Mike C
Milwaukee, Wisconsin
Reviewed 20 August 2012 via mobile

We stayed here for 2 nights and enjoyed our stay. It's located off the beaten path somewhat and it was nice. Beds were ok. The comforter and mattress had stains on it. I wish they would double pillowcase the pillows since I could see the older looking pillow sticking out the one side of my pillow. TV and microwave were...

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Thank AZ_432
Roselle, Illinois
Reviewed 17 August 2012

The hotel is nice and clean at a good price. It is fine for couples and those with small children. However, if you have children that get the least bit rowdy this is not a good place to stay. The owners work very hard but they have very little tolerance for children between the ages of about 8 to 18....

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Thank Amberrose07

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Alakai Hotel and Suites

Address: 1030 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-9757
Region: United States > Wisconsin > Wisconsin Dells
Price Range: ₹ 5,585 - ₹ 10,217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Alakai Hotel and Suites 2.5*
Number of rooms: 87
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Also Known As:
Alakai Hotel Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Alakai Hotel and Suites staff and other travellers.
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Questions? Get answers from Alakai Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the fireplace it was perfectly romantic”
 of 5 bubbles , 5 Dec 2016 | Read review
“The indoor pool is at its fullest when the waterparks close.”
 of 5 bubbles 191brendap, 22 Aug 2016 | Read review
“Check in at 10:30am or around that time to have it ready for you when you return at 3pm. Goes faster and get good room.”
 of 5 bubbles , 30 Jul 2016 | Read review
“Choose an upper floor to avoid noise”
 of 5 bubbles MeganA257, 28 Jul 2016 | Read review
“They have suites for tired parents, which cost more but are worth it.”
 of 5 bubbles 970eriku, 28 Jun 2016 | Read review
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