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Diamond Hotel

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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
il
Reviewed 1 August 2009

For someone who has traveled alot, I thought I seen it all at at hotel. This hotel is disgusting, filthy dirty, the staff smells, the pool's water is like thick with scum and they completely rip you off!!!!! The bathroom toilet made me vomit...it was filthy. The tv is like a 100 yrs old, the beds...omg...u like feeling and hearing...

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2Thank lizzy7000
milwaukee, wi
Reviewed 30 July 2009

Our reservation was lost and the clerk refused to work with us or look into it even though we had our confirmation. Went on line to see what the record said and it was an active confirmation, though our price was more than half what they insisted we had to pay. Manager got involved (after making us wait 3 hours)...

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1Thank macamper
Madison, WI
Reviewed 13 July 2009

The staff is rude and charged me for a time I wasn't even there. After I called about the charge four times I was told my issue would be "looked into eventually". I was then hung up on. I'm still waiting for my $110 refund and considering legal action.

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1Thank RodewayInnIsTerrible
Minneapolis
Reviewed 10 July 2009

This is the Worst Hotel we have ever seen. THE STAFF WERE EXTREMELY RUDE.... The room----Carpet had not been cleaned in years, dark and dirty room. Windows were filthy, bathroom was so dirty we couldn't even imagine using it. Yucky-- WE LEFT WITHOUT STAYING. The Francise should be pulled from this so called hotel.This Hotel should NOT be part of...

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2Thank Dunbar8936
minnasota
Reviewed 28 June 2009

This hotel sucked it was dirty and the staff are rude and unhelpful My daughter who is allergic to animals the add did not state pets allowed ended up on an nebulizer due to animal hair my other daughter cut her finger wide open on there broken table of stone outside by the pool when confronted the staff they refused...

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1Thank tsjgallagher
Greenville, WI
Reviewed 26 June 2009

We stayed June 12-15 and were overcharged. Our hand soap ran out and we left a message for the maid, and it didn't get changed. I don't think he knew how to read! We had to wait 45 minutes for someone to get hand soap out of storage. We were overcharged $20 per night. Our quote was different than the...

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1Thank pdiane
Chicago, Illinois
Reviewed 23 June 2009

We went up to the Wisconsin Dells for the weekend. This hotel is right across the street from the Mt. Olympus Water and Theme Park. The downtown Wisconsin Dells area is a few minutes away by car. The hotel has two pools, one indoor (next to the lobby) and one outdoor (between the two hotel buildings). The water in both...

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1Thank chgolaw
Elk Grove Village, Illinois
Reviewed 10 June 2009

My girlfriend and I booked this hotel back in March for our trip in the beginning of June. However, we didn't read any of the reviews about the hotel until a week before we left for the trip. After reading all the terrible reviews on here, we were both very worried. Worried to the point that we looked into changing...

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1Thank Ercaste
dave6251
Reviewed 18 May 2009

***READ THIS!!!!*** I don't even know where to start, BECAUSE IM STILL PISSED!!!. First, Room was WAYYY overpriced. We paid enought for a 4 night stay with full access to Mount Olympus if we stayed at the Kalahari!!! Next, They DID NOT CLEAN OUR ROOMS!!!!!!!!! Everbody that came with me on this trip was SICK!!! 1/2 roll of TP, broken...

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2Thank dave6251
Wisconsin
Reviewed 4 May 2009

This was the most horrid experience at a hotel. Upon check in we were charged way more than we were qoted, tried to reason with the extreemly rude staff, finally gave up and went to our room to discover that the carpets had not been vacuumed in who knows how long, moldy old food still in the refrigerator, broken toilet,...

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2Thank wiluv2travel4fun

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Located in the Waterpark Capital of the World, the Diamond Hotel is directly across the street from the Mount Olympus Theme and Waterpark, tickets included Memorial Day through Labor Day. ... more   less 

Additional Information about Diamond Hotel

Address: 1630 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-8447
Region: United States > Wisconsin > Wisconsin Dells
Number of rooms: 67
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel staff and other travellers.
1 question
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Questions? Get answers from Diamond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't know what the higher priced rooms were like, but do not stay in the lower priced room in the old/main part of the hotel.”
bobV3966VU, 30 Jul 2015 | Read review
“Go to another hotel”
568debram, 18 Aug 2014 | Read review
“Rooms in another Hotel are much nicer.”
399georgeo, 18 Aug 2014 | Read review
“Kids stay 1st floor near pool & Game Room”
H5709DMpaulc, 26 May 2014 | Read review
“No rooms are good”
desmondd67, 1 Sep 2013 | Read review
5 of 5