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Diamond Hotel

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Diamond Hotel
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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Sylt, Germany
Reviewed 9 July 2014

We have been there last November. There were many Hotels closed and we went to the Diamond Hotel. WIFI was important for me, because my family un Europe need to get contact to me, as my old father was very ill. So first i asked for WIFI. The Mangaer "Paul" promised that, but in reality, they had no Wifi. After...

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2Thank JU M
Reviewed 2 July 2014

My family and I stayed at the Diamond Hotel last month and we reserved 3 rooms. My room was DISGUSTING! You could tell no one bothered to clean it up before check in. My room had no phone for room service, no toilet paper, and no soap. My girlfriend was so disgusted, she went to Walgreens to buy Lysol wipes...

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3Thank Claudia M. L
Minneapolis, Minnesota
Reviewed 27 June 2014

Avoid at all cost. All the negative reviews on here are real. We read them a bit too late. In addition to what others are saying, our bed sheets and towels are stained with blood. It looks like an underground fight club. Paul was rude, didn't care about our concern. Let's keep this hotel out of business. It needs leveling...

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4Thank ferucciocl
Reviewed 15 June 2014

I just went to the Dells this weekend and spent 2 nights here with my family. We had a group of 7 people a total of 3 rooms. My in-law's room had their own room and their water pressure was scorching hot! There was no cold water to shower with. My brother-in-law's room had a broken door. It would not...

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5Thank meli143
Mauston, Wisconsin
Reviewed 26 May 2014

Was here a few years ago , and had nothing good to say about front desk clerk. (RUDE).. It looks like all new staff this year , and courtouis...Good effort needed to be made somewhere if this place were / is to ever change.

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2Thank Paul C
Yorkville, Illinois
Reviewed 31 March 2014

Broken down and torn apart vehicle on jack stands in parking lot, nobody at front desk, waited for ten minutes for check in & when Paul came from a room behind the front desk it was obvious he was smoking in the room. Hot tub and pool out of commission, large sounding dog barking from inside a guest room, hotel...

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4Thank Sjennj
Milwaukee, Wisconsin
Reviewed 17 February 2014 via mobile

Last weekend I planned a snowboarding trip, well little did I know that there was a huge convention going on and it was valentines weekend. So almost everything in the dells was sold out. I called the Diamond hotel and after talking to a woman she transferred me to a male who said they have 15 rooms. He also said...

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6Thank Andy K
Milwaukee, Wisconsin
Reviewed 4 November 2013

I booked the room Mon eve for Sat nite. We arrived on Sat to "there's no such reservation for you, sorry" but don't worry we don't have a credit card#. My credit card billing comes through with a charge way out of this world dated Tues I get a call from someone saying they wanted my credit card # saying...

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3Thank Dave S
Bloomington, Minnesota
Reviewed 2 September 2013

This hotel was beyond disgusting. The main maintenance man was bragging to another customer about how many times he had been in jail for violence. Dirty dirty room with pubs all over bathroom floor (that was about to cave in any moment.) The vent on the bathroom ceiling was hanging and upon showering the shower handle fell off. We were...

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4Thank Desmond D
Montgomery, Illinois
Reviewed 29 August 2013

We stayed here, as there were no other available hotels that had two rooms. Upon walking in the room, we immediately started calling around to see if there were any other rooms that happened to open up. This place stinks, is dirty, the rooms are gross, and the staff are not friendly either. Of course nothing else was available so...

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4Thank Andrea N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Located in the Waterpark Capital of the World, the Diamond Hotel is directly across the street from the Mount Olympus Theme and Waterpark, tickets included Memorial Day through Labor Day. ... more   less 

Additional Information about Diamond Hotel

Address: 1630 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-8447
Region: United States > Wisconsin > Wisconsin Dells
Number of rooms: 67
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel staff and other travellers.
1 question
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Questions? Get answers from Diamond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't know what the higher priced rooms were like, but do not stay in the lower priced room in the old/main part of the hotel.”
 of 5 bubbles bobV3966VU, 30 Jul 2015 | Read review
“Go to another hotel”
 of 5 bubbles 568debram, 18 Aug 2014 | Read review
“Rooms in another Hotel are much nicer.”
 of 5 bubbles 399georgeo, 18 Aug 2014 | Read review
“Kids stay 1st floor near pool & Game Room”
 of 5 bubbles H5709DMpaulc, 26 May 2014 | Read review
“No rooms are good”
 of 5 bubbles desmondd67, 1 Sep 2013 | Read review
5 of 5