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Atlantis Waterpark Hotel & Suites

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Atlantis Waterpark Hotel & Suites
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443 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Waterpark Hotel & Suites
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Showing 440: English reviews
Reviewed 18 August 2013

Ok elsewhere! If you are looking for a nice hotel room, this is not it! First off, you have to push the door hard to get into the room then make sure you push it hard to shut it. The connecting door to the next room was never locked. There was a knob on the whirlpool tub that was broken,...

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Helpful?
3Thank nfnnln
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Sorry you were not happy. Hope you enjoyed all the free amenities we offerered such as Noahs Ark, Chula Vista Waterparks and free breakfast . Thank you for the review.

waukesha, wisconsin
Reviewed 13 August 2013 via mobile

We chose this hotel because it was advertised as a 'waterpark' hotel that caters to families with young kids. We have a 4 and 1 year old so it seemed ideal that we could use the pool facilities at our own hotel to accommodate naps, etc. Well, I didn't expect much from the waterpark and that's a good thing. A...

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Helpful?
3Thank 05/09/06
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Call me and we will see what we can do for you. Thank you for your take on your stay. We appreciated feedback of all kinds.

Illinois City, Illinois
Reviewed 8 August 2013

Hotel waterparks do not need capet in them you need to find a way to get rid of the mildew carpet. If you pull all the carpet up you will see that is is mildewed. I got sick after turing on the air. All you could smell is mildew, I coughing all night. The shower curtains were mildewed and we...

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Helpful?
5Thank noneed2know
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

So sorry you didnt have a enjoyable stay. Call me directly so we may discuss your concerns. thank you for taking the time to reply to our trip advisor site.

rhinelander
Reviewed 1 August 2013 via mobile

Had a bad experience i called here and switched to atlantis price was less than the horror story we were at the staff was so helpful and kids loved the water and passes to chula vista. Wish we had gone there first we will come back here.

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Helpful?
1Thank mary r
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Mary I really like your positive outlook and positive review. We appreciate our customers. Thank you for quite simply being a positive force for us. Cannot wait to see you in the future.

Genoa, Illinois
Reviewed 31 July 2013

As a family of 6 on a tight budget we were excited to find this hotel that offered passes to a water park in the Dells for our first trip to the Dells. The price was much cheaper than the other big hotels and the staff was friendly on the phone when booking. Upon arrival(between 3-4 pm) the staff at...

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Helpful?
7Thank Koukla78
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Well not sure what to think. So sorry you didnt like your stay. I know we have no butter in the game room. Other then that I apologize. Thank you for your lengthy review.

Milwaukee, Wisconsin
Reviewed 31 July 2013

My family and i had a reservation at a near by hotel that some how got "lost" and the price had increased significantly from when we made the reservation. We walked into the Atlantis and were greeted with a smile by two young ladies ( Ashley and Helen) Ashley was able get us keys to go look at the King...

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Helpful?
Thank Mark T
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Yes...nailed it! We love it when we get it right. Your awesome comments made our day and am glad to see your positive vibe in the world. Helen has been here about 8 years and Ashlee is new to us this summer. We are so happy to have both of them. Thank you for your king comments. Hope to see...

Cedar Rapids, Iowa
Reviewed 29 July 2013

Bought two nights in the mermaid suite. Online it was for 140 per night. Paid for one night upfront and then the other after i got there. Ended up being 170 a night after all of their other charges they tacked on. Resort fee, water fee, park fee, personnel fee. Felt like a bait and hook after looking at all...

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Helpful?
2Thank MyersAvionics
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you for the review. Not perfect all the time. Love it when guests speak up. Gives us a higher rung to reach for. Tax is 11.5% this we will need to talk to Uncle Sam about. Our resort fee is $5.99. Maybe request a room with a balcony next time? Thank you and safe travels.

5'oclock somewhere
Reviewed 27 July 2013

Good location if going to spend the day at either of the waterparks, room was ok but could use some updating. The only real complaint would be the pools, they were very cold..both indoor and outdoor. It was cool when we were there these past days so we thought we would enjoy the indoor pools..too cold to swim. Probably better...

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Helpful?
Thank nurse
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you for the review. Our indoor and outdoor pools are kept at 82 degrees. Not sure which day you are referring to ....please call so we can pinpoint the problem. At 72 degree temps this week people are outdoor enjoying our pools. Thank you for the taking the time to review us.

Reviewed 26 July 2013 via mobile

Our family stayed here after switching from the Polynesian resort. A million times better! Some have complained that the water parks are geared towards younger children. This is true (their brochure even states that) but this is perfect for the family that doesn't care for overwhelming crowded parks. And for those that do you receive free passes to the Chula...

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Helpful?
Thank Jfer917
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you your comments are appreciated. Our staff works hard to please. We appreciate your business and cannot wait to see you in the future.

eaga
Reviewed 22 July 2013

My family (4 adults and 1 preschooler) stayed at the Atlantis for five days. We rented the Neptune Suite and it fit our family's needs. We really liked that it had a balcony that you could sit outside on. Although we could have received free passes to Chula Vista, we decided to stay and use the waterparks right in the...

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Helpful?
Thank sara_s2013
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you! Sure is nice to hear positive things. We appreciate your business. Glad we could help make some faimly memories! Always a good thing to be part of. Hope to see you in the future soon.....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
Official Description (provided by the hotel)
Atlantis Family Waterpark Hotel is located right in the heart of Wisconsin Dells and within walking distance to Noah's Ark, Mt. Olympus Water & Theme Park, Duck Rideas, Big Foot Zip Line, Tommy Bartlett and MANY restaurants. Our different indoor and outdoor waterparks ON-SITE are very family friendly and your best location if traveling with kids under 12 years old. Pools are open late. We offer a FREE continental breakfast EVERY DAY of your stay. We have a HUGE ticket redemption game room, indoor whirlpool, pool basketball and slides/activities for all ages. Free Wifi. We recently added Kids Suites which include two queen size beds and BUNK BEDS! We have no carpet in the main building, public spaces and guest rooms. From Memorial Day to Labor Day we include FREE tickets to Noah's ark EVERY DAY of your stay! Call us now to plan your quaint family getaway! ... more   less 

Additional Information about Atlantis Waterpark Hotel & Suites

Address: 1570 Wisconsin Dells Pkwy., Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Price Range: ₹ 4,915 - ₹ 10,376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atlantis Waterpark Hotel & Suites 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Atlantis Waterpark Wisconsin Dells
Atlantis Hotel
Hotel Atlantis Waterpark
Atlantis Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Waterpark Hotel & Suites staff and other travellers.
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Questions? Get answers from Atlantis Waterpark Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Neptune.. Room SPACIOUS, Quiet , COMFORTABLE!. Bring bigger coffee maker. Kaitlyn kindly put us on 3rd floor by pool.”
 of 5 bubbles shawnraymond481, 8 Nov 2016 | Read review
“Not really.”
 of 5 bubbles 960kathleenc, 27 Oct 2016 | Read review
“Go for a top floor for a quieter room.”
 of 5 bubbles superlean3, 18 Oct 2016 | Read review
“away from pool ....other guests said they had to buy room freshners at the store cause there roos smelled so bad...”
 of 5 bubbles Wozdav27, 2 Oct 2016 | Read review
“Go for the 4th floor for easy access to the indoor mini waterpark.”
 of 5 bubbles crosscountryhonda, 31 Aug 2016 | Read review
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