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Hampton Inn & Suites West Bend

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Hampton Inn & Suites West Bend
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352 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Dubuque, Iowa
Reviewed 1 week ago

We stayed here for a hockey tournament. Staff was very friendly and helpful. Rooms were nice but I am deducting a star for the carpet. I thought the carpet in the room was dingy and needed to be replaced. Breakfast was decent. The usual folded over egg with cheese, sausage patties, cereal, bagels, waffles, yogurt, juices, etc. Lobby was very...

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Helpful?
Thank Ben M
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Glad to hear you had a great stay and appreciate the kind words! We are looking forward to a massive carpet cleaning project scheduled within the next couple months. Hope to see you at the next tournament! Kind Regards, Chris G. General Manager

Oregon, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016 via mobile

We stayed as a team for a hockey tournament. Rooms were very clean and the staff was great. Perfect size pool for the kids and the hot breakfast each morning was fantastic. Many great options. Close to stores if you forget something as well or want to do some shopping.

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Helpful?
Thank Aaron L
About Hotel's Favourite Review
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for the great review and we are glad to hear you enjoyed your stay! We want all of our guests to be 100% happy and if there is anything we can do to make it happen, just let us know. We look forward to welcoming you back soon! Chris G. General Manager

Mount Horeb, United States
Reviewed 2 weeks ago

Sue at the front desk is AMAZING, she goes above and beyond for her guests. West Bend is home to the Army National Guard and many of the soldiers who are based out of West Bend stay or have stayed at the Hampton Inn in town. Over the years you can see the adoration she has with these soldiers and...

Review collected in partnership with Hampton
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Helpful?
Thank dagnyh2017
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and for specifically recognizing Sue! Sue truly is genuine about making sure our guests are happy. We look forward to seeing you at the homecoming ceremony next year! Kind Regards, Chris G. General Manager

Madison, Wisconsin
Reviewed 2 weeks ago

I travel often and this Hampton Inn & Suites is one of my favorite places to stay. Everyone is so nice, and the rooms are very clean and comfortable. I would recommend this hotel anytime you are in the area. I know I will stay there the next time I am in West Bend.

Review collected in partnership with Hampton
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Helpful?
Thank Richard K
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and for the wonderful review! It is always a pleasure to read that our guests are recommending our hotel. We look forward to welcoming you back soon! Chris G. General Manager

Madison, United States
Reviewed 4 weeks ago

Hampton Inn and Suites is always my number one choice, but this hotel had minor issues that should be easy to correct. The heat didn't work in our room, which in Wisconsin could be a big issue. Got lucky that it was an abnormally warm day in January. Employee said they would get right on issue after I checked out...

Review collected in partnership with Hampton
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Helpful?
Thank 655caleb
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and for providing valuable feedback and generous compliments. Our guests should be able to count on us for a great stay and we apologize for falling short. All feedback is addressed and taken very seriously and we appreciate you letting us know. We look forward to welcoming you back. Kind Regards, Chris G. General...

Sheboygan Falls
Reviewed 8 January 2017

This hotel has the absolute best staff. Very kind and helpful. They truly enjoyed helping when we needed them. We always request our group of 6 families are put into rooms close to each other. Most hotels can't promise but this one was happy to put us all together in the same hallway. Our stay was exceptional from that point...

Review collected in partnership with Hampton
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Helpful?
Thank MomBehling
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and for the excellent review. Our guests should count on us for a great stay and we will try to do whatever it takes and glad to see we delivered again! Safe travels and we look forward to seeing you soon. Kind Regards, Chris G. General Manager

Wausau, Wisconsin
Reviewed 28 December 2016

We are loyal Hampton users and found this hotel not up to Hampton standards. The pool dirt ring on the tiles was off putting. The lack of amenities like a bottle of water in the room, newspaper under the door in the morning, missing bath mat, are not what we have come to expect from a Hampton. The location is...

Review collected in partnership with Hampton
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Helpful?
Thank Schneiders_10
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and for providing valuable feedback. In effort to be more "green" Hampton has decided to eliminate the newspapers and bills under each door and to offer bottled water upon check in to our HHonors members. We will be sure to follow up immediately with the appropriate team members in regards to the light film...

Janesville, Wisconsin
Reviewed 25 December 2016

Everyone try very hard to make your stay enjoyable. The property is clean, easy to get to from Hwy 45 and directly across from West Bend Insurance. This property is very popular with road warriors, so make reservations early. The front desk with help you with places to eat, where the locals hang out.

Review collected in partnership with Hampton
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Helpful?
Thank Dan F
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and for the great review. It's always a pleasure to hear the compliments about the staff and how happy our guests are. We look forward to welcoming you back soon! We wish you and yours a Happy and Safe Holiday Season! Chris G. General Manager

Dallas, Texas
Reviewed 22 December 2016

Helpful staff...we drove 16 hours to beat a snowstorm, and they let us check in early, then gave us tips on how to stay comfy during the sub-zero temps. Coffee and hot chocolate was always available. Every staff member was very accommodating. A home away from home!

Review collected in partnership with Hampton
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Helpful?
Thank Jeffrey L
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and for the wonderful review! Our guests should be able to count on us for a happy stay and glad to hear we made it happen. A home away from home is by far one of the best compliments a hotel can get, thank you! We wish you and yours a Happy and Safe...

New York City, New York
Reviewed 21 December 2016

I was greeted by Evelyn who is very sweet. I was surprised that I notice how dirty the hallway carpet is, & the dirty elevators. I could blame it on the snow. I suppose I will officially find a problem with every Hilton brand hotel thats not the Doubletree Chesterfield. Anyway my room was clean, larger than I expected. I...

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Helpful?
Thank CyndieNYC726
Chris G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Thank you for staying with us and providing honest feedback. It is always a pleasure to hear how clean your room was and that our staff continues to provide a friendly and warm welcome. We will most certainly step it up in maintaining the hallway carpeting and elevators during these snowy times. We wish you and yours a Happy and...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Hampton Inn & Suites West Bend is perfect whether you are traveling for business or leisure. The Hampton Inn & Suites West Bend is close to Lac Lawrann Conservancy and Regner Park. Enjoy a free hot breakfast everyday or a free Hampton On The Run Breakfast Bag, Monday through Friday, for even more convenience during your stay. Each Hampton Inn & Suites West Bend hotel room offers amenities and features free high-speed internet for a comfortable stay. ... more   less 

Additional Information about Hampton Inn & Suites West Bend

Address: 1975 South 18th Avenue, West Bend, WI 53095
Region: United States > Wisconsin > West Bend
Price Range: ₹ 7,513 - ₹ 12,678 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites West Bend 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites West Bend
Hampton Inn & Suites West Bend Hotel West Bend
Hampton Inn West Bend
West Bend Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites West Bend staff and other travellers.
1 question
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Questions? Get answers from Hampton Inn & Suites West Bend staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It would depend on the seasons but they will help you!”
 of 5 bubbles sooverit03, 4 Nov 2016 | Read review
“fourth floor in the back was very quiet”
 of 5 bubbles Mikecohike, 16 Oct 2016 | Read review
“Would pick the 4th floor for less noise (no-one above you)”
 of 5 bubbles rickb527, 29 Jun 2016 | Read review
“Their is a great walking jogging trail across the street”
 of 5 bubbles williamo419, 21 May 2016 | Read review
“King Suite”
 of 5 bubbles BeckySchmidtDrake, 14 Feb 2016 | Read review
5 of 5