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Hampton Inn & Suites West Bend

421 reviews
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Traveller (31)
Room & Suite (27)
Dining (3)
Overview
  • Excellent69%
  • Very good20%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“great hotel”(27 reviews)
“business trip”(11 reviews)
“great stay”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites West Bend
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (421)Write a Review
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278
87
33
8
12
Show reviews that mention
All reviewsgreat hotelbusiness tripgreat staywafflescomplimentary breakfastrecommend this hotelthe hotel is cleanthe hotel staffking suiteconvenient locationwould definitely stay here againfitness centerbeds were comfortablepool and hot tubfront desk staffwalmartwi
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1 - 5 of 418 reviews
Reviewed 1 week ago

I stayed here 3 nights. I arrived in a minor storm...at a sold out property, Evelynne was in a very tough situation. A higher level Hilton Honors guest and I found the rooms we requested were not available. Evelynne did top quality customer service to...More

Thank William S
Hotel's Favourite
Reviewed 24 December 2017

Our room was very comfortable and very clean. We received clean towels every day although we didn’t request that and even straightened the bed. Great location close to stores and restaurants. Complimentary breakfast was very nice although pretty typical of the average Hampton Inns

Review collected in partnership with Hampton
Thank grand6
Response from Chris G, General Manager at Hampton Inn & Suites West BendResponded 25 December 2017

Glad to hear you had a great stay! We appreciate the glowing review and we hope to see you again soon!

Reviewed 3 weeks ago

Just stay elsewhere! Had an issue in the room. Brought it up the following morning at check out. Staff unhelpful due to unavailability of the manager. Called several times afterwards, but no follow up whatsoever from staff.More

Review collected in partnership with Hampton
Thank Jonathan A
Response from Chris G, General Manager at Hampton Inn & Suites West BendResponded 2 weeks ago

I am terribly sorry to hear about your disappointment and warranted frustration. We strive to and have been known for taking care of our guests and apologize your situation went unresolved. I take full responsibility and no matter how crazy our weeks can be, customer...More

Reviewed 3 weeks ago

Our youth hockey club just stayed here for the weekend of our tournament. The staff was great, they worked with all of our teams, made the conference room available to us for a team get together and handled the rambunctious 7/8/9 year olds running the...More

Review collected in partnership with Hampton
Thank Jaime D
Response from Chris G, General Manager at Hampton Inn & Suites West BendResponded 3 weeks ago

It's always a pleasure knowing our groups are enjoying themselves! Your generous review is appreciated and we look forward to welcoming you back!

Reviewed 4 weeks ago

The young lady at the front desk was a very delightful person. She was very accommodating for me. After a long day (19hours) of travel she knew I was tired and made my check in and night very easy. It was nice to see a...More

Review collected in partnership with Hampton
Thank markbA5995FC
Response from Chris G, General Manager at Hampton Inn & Suites West BendResponded 3 weeks ago

We appreciate the glowing review and for recognizing our friendly staff. Traveling can be quite exhausting and we know how important it is to be that friendly smiling person greeting you when you walk through the doors. We look forward to welcoming you back!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Conference Facilities
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 95 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 95 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (31)
Room & Suite (27)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Rooms on top floor are quieter."
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"Top floor is best"
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"Ask for a room on the front of building, might be a little darker."
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"Corner suites 4th floor, very quiet."
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