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Hotel met my expectations for the chain. Room was clean and didn't have any issues with noise. I was pleased with the location, the property was close to the highway and made it easy to navigate to and from.
Bathroom had trash in it and toilet had not been cleaned. Bathroom floor was not clean. We arrived late and were told we couldn't be moved as the place was full. The handicapped rooms could not be rented as they had to be "kept open"...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Milwaukee- West Medical CenterResponded 14 October 2017
Thank you for your stay and for taking the time to share your experience with us. It is great to know that you found our beds to be comfortable. However, I'm sorry to learn that the cleanliness of your room fell below par...More
We traveled to Milwaukee to attend the Brewers baseball game. We were pleasantly surprised with this hotel located near the highway. The room was very large, clean and had everything we needed. We plan to stay at this hotel for future visits to Milwaukee.
Kudos to the overwhelmed desk clerk who was able to check us in with a pleasant demeanor even though there was many trying to do so at the same time. I have seen clerks get flustered at much less.
The room was clean and well...More
Reservation was made for Labor Day weekend months in advance. Room was not ready after checkin time. Had to wait for a manager to reassign room. No hot food for breakfast on Sunday morning. Was told by manager that food shipment was the next day....More
Thank BrianandCari R
Response from Jason J, General Manager at Holiday Inn Express Milwaukee- West Medical CenterResponded 6 September 2017
I want to thank you for taking the time to share feedback regarding your experience. Though I'm glad to hear you enjoyed the service, I am sorry to hear that you feel we fell short in Housekeeping and with our Breakfast. I have shared your...More