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Plaza Hotel and Suites

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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Reviewed 8 September 2015

Unfortunately , this Hotel wasnt cleaned for years before our stay, the chlorine from the old pool was overwhelming, burning our eyes and nostrils . the queen bed was probably 30 yrs old and left us hobbling out the door in the a.m. never again. Horrible and sad

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3Thank Jenn Nathan P
Rochester, Minnesota
Reviewed 29 August 2015

If you can imagine a hotel that opened during the 80's, decorated to the nines, and then allowed to deteriorate into a complete mess over 30 years, this is that place. If you don't mind buckling carpet, leaky ceilings, sketchy bathrooms and staff that seem to be more enthusiastic about the prospect of oral surgery than assisting guests, then by...

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6Thank Marcelo H
Phx
Reviewed 16 August 2015 via mobile

I found a dead flea on the sheets. The water in the shower was yellow. They let me change my room with an upgrade at no charge. The housekeepers never came, the pillow smelled like Ben Gay, and the toilet would not flush! I left and found a new hotel. GROSS!

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3Thank becky5980
Reviewed 26 July 2015 via mobile

Don't stay here. Employee smoking in front if guests. Same employee making inappropriate "jokes" about drinking on the clock to guests. Most employees were rude and didn't acknowledge me walking through the halls or at check in or check out- seemed like they were avoiding eye contact at all costs...and like I was bothering them. Musty smell in the room....

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Thank Ann S
La Crosse, Wisconsin
Reviewed 20 July 2015

I was in town for my daughter's softball tournament. Friday and Saturday night stay. The front desk clerk when we got there wasn't rude but wasn't friendly either. To me, Customer Service is key to a great review. The rooms were a little dated but clean. We were gone for the whole day on Saturday and came back to a...

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1Thank Tiffany M
Fond du Lac, Wisconsin
Reviewed 16 July 2015

First off, they painted an indoor pool without ventilation and didn't feel the need to let guests know ahead of time. This caused myself and my boyfriend to have headaches for 2 after we left. The fumes were horrible. The carpets were crusty, stained, and blackened from age and bad upkeep. The staff was not helpful when I stated my...

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Thank Susan S
Reviewed 15 July 2015 via mobile

We arrived here as a family, for a weekend getaway to Wausau. We had heard good things about the hotel, but unfortunately, we have not had anything near a good experience in this hotel. It started with when we walked in-- the hotel neglected to notify us that the pool was closed for painting, and would be closed for "a...

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2Thank Sophia B
Danbury, Wisconsin, United States
Reviewed 12 April 2015

We were here 5 years ago for a convention, swore we'd never come back. Tried again for another large group meeting, and found nothing had changed. Musty, smelled old, restaurant not open on Friday night, although hotel was full; one bartender/waitress/bus person in very full bar; no towels in the pool at 8 AM on Sunday for over 1-1/2 hours,...

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1Thank SueSmed
Fall Creek, Wisconsin
Reviewed 30 March 2015

A general room was small, outdated in decor. We stayed for a ski weekend. HANNAH at the front desk was great. Peeling paint, rips in upholstery, wobbly chair arm, maintenance tools left upstairs in a corner.. I just notice little things, if that's not a big deal, then book a room & try it, the price was pretty low.

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Thank koenila
Boulder Junction, Wisconsin
Reviewed 29 March 2015 via mobile

Used to be Wausau's premier hotel. No more. Evening desk clerk was indifferent, bordering on rude. Morning clerk was a delight. Room was tired. Heat unit noisy. Furniture old and scuffed. No capital improvements here in at least 20 years. Breakfast very spartan.I'll not go back.

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Thank refelo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Plaza Hotel and Suites

Address: 201 N. 17th Ave., Wausau, WI 54401 (Formerly the Ramada Inn)
Region: United States > Wisconsin > Wausau
Price Range: ₹ 4,156 - ₹ 4,960 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Plaza Hotel and Suites 3*
Number of rooms: 233
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Also Known As:
Plaza Hotel Wausau
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Questions & Answers

Questions? Get answers from Plaza Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel!”
 of 5 bubbles BridgetH191, 23 Feb 2017 | Read review
“Find a different hotel”
 of 5 bubbles 121kellyk, 22 Feb 2017 | Read review
“The tower seems to be where there were less issues with drafts and less issues with no hot water.”
 of 5 bubbles Swwiscouple, 11 Jan 2017 | Read review
“Don't even bother...”
 of 5 bubbles juliegQ7678UE, 5 Jan 2017 | Read review
“Not worth it”
 of 5 bubbles resav23, 26 Aug 2016 | Read review
5 of 5