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Turtle Lake is a fairly small casino, but the slots can be good at times. They have special bonus days for
seniors and other folks. Their buffet is generally priced right and it's pretty good food for a small casino.
The hotel rooms are adequate...More
Thank Gary E
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 31 May 2016
Thank you for your review. We’re glad you enjoyed your visit to Turtle Lake.
Bed was comfortable and room and most public areas were reasonably clean, considering how much traffic this popular hotel must get. Breakfast buffet this morning included cheese omlettes and hot waffles which should probably stay in the waffle iron a little longer than the instructions...More
Thank Dennis P
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 27 May 2016
We appreciate your review, especially your comments that recognize our family-oriented entertainment and dining options. Thank you.
Free breakfast ok.. Waffles and coffee a treat. Not much available in town. Appreciated the newspaper by our door in the morning. Front desk staff friendly and patient (split the room between 3 of us). Pool part of the hotel is new and looked nice....More
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 19 May 2016
Thank you for your review. We’re glad you enjoyed your stay and the service you received.
My friend & I have made many trips across the state to stay here yearly & have never had a problem with our room or the amenities. The breakfast is ok. However, this last time I left my phone charger plugged in to the outlet...More
1 Thank Julie W
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 2 May 2016
I’m sorry that there was a breakdown in communication regarding your misplaced item. Your complaint will be forwarded to Hotel management.
I have stayed at the motel quiet a few times and the thing that really bothers me is the rooms are NEVER reading on time, My husband and I wanted to check in on time and go use the pool before we had to go...More
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 25 April 2016
We’re sorry that you experienced some difficulties during your last stay. We appreciate your comments and suggestions. They will be forwarded to Hotel management. Thank you.