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St. Croix Casino & Hotel Turtle Lake

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109 Reviews from our TripAdvisor Community

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There are newer reviews for St. Croix Casino & Hotel Turtle Lake
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Showing 109: English reviews
Bloomington, IL
Reviewed 13 September 2016

My cousin and I stayed together in the same room. We were lucky in that we had a refrigerator, but no one else in our wedding party had that amenity. The rooms were OK, not filthy, but certainly not A #1!! I will say that we had fairly good food when we had breakfast at the Casino. The restaurant was...

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Helpful?
2Thank slewis123000
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your comments. We appreciate our guests and all reviews.

Luck, Wisconsin
Reviewed 29 August 2016

We would not recommend this hotel at all. Same was said by other guests we knew that stayed there. It is in DIRE need of renovations and repair. Front desk staff not very friendly nor did they know anything about what was going on with shuttles to the wedding or the area. Not accommodating at all. The area is very...

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Helpful?
4Thank jkseck
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review. We’re sorry you were disappointed with the accommodations. Your comments are valuable and will be forwarded to hotel and casino management.

Green Bay, Wisconsin
Reviewed 22 August 2016

Stay someplace else. Made a reservation 2 months ahead. Went to check in and clerk wanted to increase rate $12/night per room. After 15 minutes of "don't blame me I am only checking you in" she finally talked to the manager who grudgingly agreed to honor the reservation rate. Building, rooms and cheap furniture are worn and dingy. Rooms smelled...

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Helpful?
3Thank roger913
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

We’re sorry your experience was not satisfactory. Thank you for your review. Your comments have been forwarded to hotel and casino management.

Richfield, Minnesota
Reviewed 14 August 2016

From the first phone call to the stay, I was disappointed how uncaring the staff was. She barely let me ask a question before hanging up when I made the reservation. Once we arrived, they still weren't happy to see us. The room was outdated and not comfortable. I said Hi! to the staff I saw in the hallway and...

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Helpful?
2Thank Crystal S
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

We’re sorry that you experienced difficulties as a guest of our enterprise. Your comments and complaints will be forwarded to hotel management. If you'd like to further discuss your stay, feel free to email stcroix@stcroixcasino.com. Thank you.

Roseville, Minnesota
Reviewed 29 July 2016

We have stayed here before and we will stay again. the price is right and the room is clean and comfortable. The down side was the bed was very hard and uncomfortable. The staff is very friendly and helpful. We did go to the breakfast in the morning and the room was a mess. I can't blame the hotel as...

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Helpful?
Thank Kelly M
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Kelly, We’re glad that most elements of your stay were enjoyable. We appreciate your comments because they help us improve our services; they will be forwarded to hotel management. Thank you.

Houston, Texas
Reviewed 26 July 2016 via mobile

Walked In spent 20 bucks in about an hour and walked out with 80. Can't beat that. Well actually my wife won. Not me. Lol Still had fun I've been here twice and both times made money. Will go again when visiting.

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Thank Kent Q H
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review. We’re glad your gaming was successful and we look forward to your return visit.

Reviewed 14 July 2016

We stayed here for a wedding in St. Croix Falls. The room was very nice and clean. Staff was great. We did not eat the breakfast because we didn't get up in time. Had a nice pool area. Overall, great hotel for a great price. Would stay again.

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1Thank Denae M
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review. We’re pleased you enjoyed your stay and look forward to your return.

Harlingen, Texas
Reviewed 7 July 2016 via mobile

This has been my favorite casino since it opened its doors. It has sank to new lows. Low payouts, lower perks, and tacky celebrations. The so-called Mingle Party was a mess. Those who received an invite were a part of the herd in the lobby where any one could partake in the libations and finger food. I would like extend...

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Helpful?
1Thank CasinoAdvisor
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

We appreciate your comments. Reviews such as yours help us recognize areas we need to improve. Thank you.

WPG, MB
Reviewed 20 June 2016

Stayed here a couple nights on a recent business trip and if you are looking for a clean, well kept place to stay the night with friendly staff then you found your place. Nothing flashing, nothing over the top like you might think when a Casino is involved but that is not the case here. I can't wait for our...

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Helpful?
Thank Winterpeg8
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

We’re pleased that you enjoyed your stay at St. Croix Casino & Hotel. Thank you for your review.

North Mankato, Minnesota
Reviewed 20 June 2016

Lots of parking and lots of slot machines I have never had any good luck with the machines but is a good way to spend time with my wife, It was not too crowded when we arrived but an hour or so later a bus arrived and it filled up.

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Thank Mel H
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Mel, Thank you for the review of our gaming enterprise and atmosphere.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Casino and Gambling
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
We've got everyone's favorite games. Whether you try your luck on slots, blackjack, roulette, craps, or live poker, you're always a winner at St. Croix Casino Turtle Lake.Each of our standard rooms and suites offers in-room coffee, a blow dryer, an iron and ironing board, free HBO and free local calls. We also offer a free continental breakfast every morning of your stay and 24-hour shuttle service between the hotel and the casino. And, of course, all hotel guests are invited to enjoy our deluxe pool, whirlpool and exercise room. The hotel also offers free Wi-Fi. For a special getaway, book one of our luxurious suites. Our four themed suites - the Woodland, Asian, Polynesian and Egyptian - and our four unthemed suites are all outfitted with their own Jacuzzis plus an in-room coffeemaker, microwave and refrigerator. Planning a party, banquet, trade show, convention, anniversary, luncheon, conference or holiday party? Book your event at the St. Croix Casino Turtle Lake. Offers may include group hotel discounts along with complete event planning, bus transportation and catering. We can accommodate groups from 35 to 300. We can also arrange for day-trip special bus runs for groups of 20 or more. ... more   less 

Additional Information about St. Croix Casino & Hotel Turtle Lake

Address: 777 Highway 8/63, Turtle Lake, WI 54889
Region: United States > Wisconsin > Turtle Lake
Number of rooms: 158
Also Known As:
St. Croix Casino And Hotel
St. Croix Hotel Turtle Lake
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Questions & Answers

Here's what travellers have asked, with answers from St. Croix Casino & Hotel Turtle Lake staff and other travellers.
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Questions? Get answers from St. Croix Casino & Hotel Turtle Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Furthest from pool would be quietest rooms.”
craigg419, 11 Mar 2017 | Read review
“We were on the second floor and had a refrigerator, but no one else had one that we knew on the 2nd floor or the 3rd floor.”
slewis123000, 12 Sep 2016 | Read review
“Best tip we have - don't stay there, keep looking!”
jkseck, 29 Aug 2016 | Read review
“Don't stay here! PERIOD!”
699crystals, 14 Aug 2016 | Read review
“The staff is helpful so tell them what you would like”
GaryE294, 25 May 2016 | Read review
5 of 5