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All reviewsgreen lakepool areahot tubexercise roomstayed herewaffleslarge roomlabor day weekendplace to stayenjoyed my staythe hotel staffrooms are cleanvery nice hotelthe breakfast areafree breakfastfront desk staffcollege
Nice big clean room. Breakfast pretty decent. Many carpet stains in my room kind of distracting. Staff friendly and helpful. Matress ok. Bathroom clean. Not a very nice setting. Overlooks storage facility, a McDonald's and a Walgreens. Quiet though. Good night's sleep. Would return if...More
Thank John S
Response from Chris M, General Manager at Comfort Suites at Royal RidgesResponded 18 May 2017
I am glad to hear that you did get a good night's sleep. We will be replacing carpet in rooms per Choice hotels at some time in the future. Thanks for your candid and polite response.
Rooms are unimpressive. Lots of space but somewhat dated furniture; tv small, low. Bed linens were like sandpaper. Housekeeping wasn't able to clean our room while we were out. When we arrived, crumbs on couch. Staff was scarce.More
Response from Chris M, General Manager at Comfort Suites at Royal RidgesResponded 6 March 2017
Thank you for your candid response. Your review does not afford me the luxury of knowing when you stayed and in which room. If you would like to reach out to me; so I can rectify this situation, please contact me via email or phone....More
Check on was smooth, front desk staff was friendly and you get a nice suite like room for a reasonable price. However, the room wasn't very clean, we had no shower curtain and the game room was so hot we couldn't stand it. The biggest...More
Thank Rachael F
Response from Chris M, General Manager at Comfort Suites at Royal RidgesResponded 6 January 2017
I do apologize that we did not fix this situation immediately. Typically, we have good response about our facility; especially the pool. Yet, we dropped the ball when it came to a maintenance issue. Please accept my sincerest apologies and we hope that you may...More
We had a large room with jacuzzi tub. The room is great and the hotel appears to be recently remodeled. Great front desk staff - very helpful. Good location and plenty of parking. Close to cute restaurants. Definitely recommend a stay here if you're planning...More
1 Thank dharmajoy
Response from Chris M, General Manager at Comfort Suites at Royal RidgesResponded 30 December 2016
Thanks for the recommendation! We hope to see you again. Happy New Year!
We were attending a graduation ceremony at the local college and rooms were at a premium. The Comfort Inn was reasonable, the room was clean and fairly comfortable. The staff were pleasant. Our stay was spoilt by other guests. There was little staff could do,...More
Response from Chris M, General Manager at Comfort Suites at Royal RidgesResponded 15 December 2016
Thank you for staying with us. We appreciate the nice words and wish that we could have handled the other guests more appropriately. Have a wonderful holiday.
Hello, Breakfast Monday-Friday is served 6am-9am. Breakfast Saturday and Sunday is served 7am-10am. Please let me know if we can answer any more questions for you about the hotel and we hope to see you soon.
Casey M GM
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"Rooms are new and very clean and comfortable. Rooms are sunny with plenty of light the other times of the..."