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InterContinental Milwaukee

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InterContinental Milwaukee
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1,039 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Milwaukee
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Showing 1,018: English reviews
Macomb, Michigan
Reviewed 3 July 2014

Okay, this is a tough review of this location. Let me say up front that we Pricelined our room & had a very inexpensive price so we were very, very happy with the cost. The Pros of this location is: Great downtown Milwaukee location right on the river & Riverwalk area, very professional front desk staff, very nice lobby layout,...

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Helpful?
Thank newadventure53
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Every time I read a review and it points out our Service Staff, I can't help but be proud of them for all the hard work they do. They are truly remarkable and talented individuals with a drive to take care of our guests. Thank you for recognizing them. I will also send our Engineering team up to the room...

Chicago, Illinois
Reviewed 26 June 2014

We booked the Intercontinental when we were attending a concert up the road. We had a top floor king room with great windows/views looking east. Desk staff were extremely pleasant and nice whenever we had to interact with any of them. No problems or rudeness at all there. Location could not be beat. The room itself was very nice, though...

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Helpful?
1Thank Laura I
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Thank you! My service team and I are dedicated to creating a great Guest Experience, and I'm very happy to hear you enjoyed our team. We truly work hard to care for our guests and I know my team appreciates hearing their successes!

Atlanta, Georgia
Reviewed 25 June 2014

The room layout is not functional and is in need of updating. The lament on the doors is pulling away from the frame. There was ripped wallpaper in the bathroom. There was mold in the bathroom grout. The sink area was also not very clean. I called to have my room serviced and for the room service dishes to be...

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Helpful?
Thank IAHawkeyes99
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

I'm so sorry that your stay didn't meet your expectations, it is truly disheartening, as our guest experience and satisfaction is what we work hard to deliver. I will take your experiences and share them with my Housekeeping and Food & Beverage teams so we can further train our associates and be sure situations like yours are not repeated. Thank...

Palos Heights, Illinois
Reviewed 25 June 2014

We stayed in one of the two Pink Rooms. A donation is made to breast cancer research and you also get a $20 gift card to the hotel bar. The location lets you easily walk to restaurants or the riverfront path. I also liked how parking was directly underneath the hotel. My only complaints: rooms need a fridge. Also the...

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Helpful?
Thank chicagolefty
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Chicagolefty, Our PINK ROOMS have been a huge success, and all for a brilliant cause! Were you able to read the story behind them? It's a brilliant story, deeply rooted with members of our Hotel family! I'm glad you enjoyed yourself and will return! I have sent your comments regarding the vents to my Director of Housekeeping and I think...

New York City, New York
Reviewed 21 June 2014

front office staff awful, don't even know how to handle Platinum elite guest. Anyway I don't care for that. rooms were more awful. "oooh god.. no minibar, no fridge". Called room service for ice, took 80min for the delivery. breakfast at restaurant was amazing but expensive, hotel is surrounded by few local restaurants & clubs and also back area has...

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Helpful?
Thank Manpreet K
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review

Dear Manpreet K, Thank you for advising us of your dissatisfaction towards our Front Desk service. Please allow me to apologize for any inconvenience or negative impression this might have caused you. I understand why you are disappointed, let me assure you that this is not our usual level of service. Our management has taken note of this and proper...

Green Bay, Wisconsin
Reviewed 16 June 2014

Enjoyed my stay at the InterContinental Milwaukee. I had a King room, and I liked the private sitting area separate from the bedroom. It was nice to relax, mix a cocktail, and watch a little TV without having to do so in bed. Room was very quiet, didnt hear anyone on the floor. Also bed was very comfy and the...

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Helpful?
Thank Betsy V
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

This is exactly the review we all get excited about receiving. I am delighted that everything was to your satisfaction, and we will certainly look forward to your next visit. Thank you for taking the time to write this review.

North Salt Lake, Utah
Reviewed 8 June 2014

There are two things I really love about this hotel and many more to really like. The decorating throughout the hotel, meeting rooms, lobby, bar, and rooms is beautifully done in a modern blonde-wood, very clean styling, making the whole atmosphere elegant and enjoyable. The second thing I really liked was that the service was attentive and friendly throughout (although...

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Helpful?
1Thank diinslc
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

Thank you for all the positives you shared about us. It is always refreshing to see ourselves through someone else's eyes. As for the "little things," it will be brought to the department's attention as we strive to offer the best in every area; and frankly, these reviews assist us in helping make that happen. We look forward to the...

Minneapolis, Minnesota
Reviewed 7 June 2014

I just returned from a 5 night stay at the Intercontinental in Milwaukee but I was there on business so I cannot comment on the value of this hotel because my room was paid for. To make things simple and easy to read, I will break down this review with a "Pros" and "Cons" section to get an idea of...

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Helpful?
1Thank MNVikings2011
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

I appreciate the time it took to write this review. Thank you for mentioning the staff as they are the heart of our hotel, and it is always good to have positive things to share that get noticed by our guests. I do hope you notified someone about the shower. We also have added new linens to our stock so...

Maryland
Reviewed 3 June 2014

This hotel is an excellent value. The rooms are very nicely decorated, clean and the price is very competitive. The staff was very friendly and the hotel bar was also very convenient. One of the notable cons is that the room does not have a mini fridge.

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Helpful?
Thank Jesaj01
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

So happy you enjoyed the bar and liked the service provided from our staff, as well as, the comfort of the room. We do keep mini fridges for our guest who would like to have one. Simply ring the front desk and they will be happy to have one delivered. Thank you for your patronage, and we look forward to...

Florida
Reviewed 2 June 2014

This hotel has a great downtown location, nice rooms, and friendly service. I stayed here for a couple of nights on business, and I was very satisfied overall. The next time I'm in Milwaukee, I'd be happy to stay here.

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Helpful?
Thank MrJoelB
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

The next time I'm in Milwaukee, I'd be happy to stay here" is the best endorsement we can ask for. Thank you for taking the time to write this review. We look forward to your continued patronage.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 

Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Region: United States > Wisconsin > Milwaukee > Downtown
Price Range: ₹ 7,330 - ₹ 19,045 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental
Hotel Style:
#8 Luxury Hotel in Milwaukee
#20 Romantic Hotel in Milwaukee
#27 Business Hotel in Milwaukee
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Milwaukee staff and other travellers.
11 questions
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Elkhorn, Wisconsin
Gillette, Wyoming
10 months ago
1 month ago
Dyersville, Iowa
7 months ago

See all questions (11)

Questions? Get answers from InterContinental Milwaukee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a heavy sleeper, this is a fine place to stay... A light sleeper will be challenged.”
 of 5 bubbles 654joeD, 8 Mar 2017 | Read review
“If you are traveling with a group for an event, make sure you talk to the accounting department, not just reservations”
 of 5 bubbles Q9608UXtimh, 4 Mar 2017 | Read review
“Take advantage of the parking garage if you're driving in, safe and worth the cost.”
 of 5 bubbles EddieS347, 26 Feb 2017 | Read review
“You can upgrade to city view.”
 of 5 bubbles CarrieM240, 8 Feb 2017 | Read review
“Go as high as you can for the best views.”
 of 5 bubbles gwcc906, 5 Jan 2017 | Read review
5 of 5