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Great hotel for business. Staff are always friendly and the breakfasts are good. Rooms a little dated but nothing to loan about. Great little gym and pool. Staff always friendly and highly recommend the bakery across the road
My husband and I stayed here on a Wednesday night and it was nice and quiet. The bed was comfortable and supportive. We enjoyed the full sized refrigerator and noticed the kitchen seemed to be nicely stocked even though we didn't use any of it....More
Average lower mid-level hotel stay. I would avoid in future although, the staff was friendly. Main issues were that room 203 had a broken door mechanism (pics attached). Walls are paper thin and hotel is old so you can hear every conversation and movement. Weird...More
Response from Tammy T, Manager at Residence Inn Madison West/MiddletonResponded 1 week ago
Dear Valued Guest,
Thank you so very much for taking the time to write a review on TripAdvisor. Feedback is our most valuable tool in ensuring the comfort of our guests. We use the feedback to evaluate which areas we are exceeding our guest expectations...More
6 night stay at the Residence Inn, no complaints of any kind. The breakfast is what you would expect of a "free" breakfast, but it is edible. Having a kitchen made the stay more enjoyable. I would stay here again on business if I'm in...More
Made reservation over the phone directly with property. Gave them my platinum elite Marriott's number. Also asked them to hold a room for 15 minutes so my coworker could call in and get a room too. (the city was running out of available hotel rooms)...More
1 Thank Lora J
Response from Emily8400, Front Office Manager at Residence Inn Madison West/MiddletonResponded 3 weeks ago
Thank you for your valued feedback. As we are always looking for ways to improve, I have shared your comments with our team. If you would like to discuss your stay further, please contact me at the hotel directly at 608-662-1100. I hope that you...More
Response from Ashley F | Property representative |
Thank you for reaching out about our hotel! Yes in fact all of our rooms are suites with fully equipped kitchens. In order to accurately provide rate and availability information it would be best to speak on the... More
Thank you for reaching out about our hotel! Yes in fact all of our rooms are suites with fully equipped kitchens. In order to accurately provide rate and availability information it would be best to speak on the phone or email with specific dates in mind. What brings them to the area? Are you affiliated with or are they working with a local business?
Please contact the hotel directly to ask about rate information specifically.
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"rooms furthest from the front desk, unless kids in the next room."