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The Ridge Hotel

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The Ridge Hotel
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193 Reviews from our TripAdvisor Community

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There are newer reviews for The Ridge Hotel
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Showing 192: English reviews
Union Grove, Wisconsin
Reviewed 29 June 2016

We recently hosted our son's wedding at the Ridge. The Venue was beautiful! The outside wedding was great. The banquet room could be updated (in the future plans we're told). Food was good at reception. But service was VERY SLOW and guests complained of cold food. Catherine, the wedding planner was wonderful! Very helpful & accomodating. Rooms also need updating,...

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Helpful?
1Thank Kim D
tbaior, General Manager at The Ridge Hotel, responded to this review

Kim D, Thank you for taking the time to review your recent stay at The Ridge. I will pass on your comments regarding Catherine's performance. I will also address the speed of service with the team. Best Regards, Todd B.

Chicago
Reviewed 28 June 2016

I recently stayed here for the first time. The facilities are great and the rooms are nice. Definitely a bit more of a quieter experience than the Abbey but still good for kids and adults alike. The bartender, Mike, at the outdoor bar makes a good cocktail.

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Thank matthewmV3026XW
tbaior, General Manager at The Ridge Hotel, responded to this review

MatthewmV3026XW, Thank you for posting a review of your recent stay at The Ridge. We're glad your family enjoyed your stay. We hope to see you in the near future. Todd B.

Reviewed 28 June 2016 via mobile

The hotel is nice and very clean. We loved it and the price until $1188.00 was taken out of my fiances account after ordering 2 drinks from the bar. Mistakes happen but the hotel didn't do much to fix it there was no manager in so nobody could help us. He ended up getting an overdraft charge from his bank...

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2Thank Kayla A
tbaior, General Manager at The Ridge Hotel, responded to this review

Kayla A, I'm sorry to hear about your recent experience. We hope you decide to give us another chance in the future. We're confident that you will enjoy The Ridge under different circumstances. Todd B.

Reviewed 27 June 2016

I had the privilege of booking here during the winter season a few days after Christmas. I'll never forget my time at The Ridge Hotel as this is where I first asked my wife to marry me. We got massages, went ice skating and were accommodated wonderfully to make this proposal the best. Thank you to the staff and everyone...

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Helpful?
Thank Jerremy H
tbaior, General Manager at The Ridge Hotel, responded to this review

Jerremy H, Thank you for taking the time to share your comments. We have some great Summer specials and we hope to see you and your wife soon. Life's about creating memories. All the Best, Todd B.

Lake Geneva, Wisconsin, United States
Reviewed 25 June 2016

What an amazing stay. As the grandma from a large family it was nice to have plenty of options for the older kids as well as the younger ones. We took advantage of both the indoor and outdoor pools - the older kids enjoyed dinner at Crafted Americana and had their morning time at Bean & Vine. What an amazing...

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1Thank Pam_PBaJ
tbaior, General Manager at The Ridge Hotel, responded to this review

Pam_PBaJ, We're glad you enjoyed your recent stay at The Ridge. We look forward to seeing your family again in the near future. Todd B.

PLYMOUTH
Reviewed 12 June 2016

Stayed here back in March for the Women's Resource Fair before the remodel was complete. Stopped in again to see the completed renovations and to eat at Crafted. The hotel is beautiful! I loved the Elderflower Spritz and the Harissa Spiced Lentils. Pickled grapes delicious! Chocolate Cake with Nutella Whip was amazing! Can't wait to come back.

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1Thank CARLA H
tbaior, General Manager at The Ridge Hotel, responded to this review

CARLA H, We're glad you came back to experience the completed renovation! We look forward to see you soon. Todd B.

Roscoe, Illinois
Reviewed 11 June 2016

My family and I decided to getaway for the night and stayed at The Ridge Hotel. We had plans to venture out and see downtown Lake Geneva but never made it there because of our incredible stay at the Ridge Hotel. The outdoor entertaining area was amazing! We will definitely be coming back!

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Thank Tim J
tbaior, General Manager at The Ridge Hotel, responded to this review

Tim J, Thank you for taking the time to share your comments. We're glad your family enjoyed time at The Ridge recently. We look forward to seeing you soon. Todd B.

Roscoe, Illinois
Reviewed 10 June 2016

My Wife and I spent a night up at The Ridge Hotel recently and were blown away with all the upgrades throughout the property. Most notable of those renovations is the new restaurant Crafted Americana, with the modern, yet elegant feeling. The Ridge really hit a homerun with the atmosphere and décor, but the food was the real prize of...

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Thank Josh B
tbaior, General Manager at The Ridge Hotel, responded to this review

Josh B, Thank you for the wonderful comments. We are very pleased with the recent renovations that have taken place. Our culinary team is dedicated to providing our guests with memorable experiences every time. We're glad you enjoyed your stay at The Ridge. We look forward to seeing you again. Todd B.

Chicago, Illinois
Reviewed 10 June 2016 via mobile

My family and I recently visited the Ridge Hotel after staying there last summer. Wow, what a difference a year has made. The Ridge is CLEAN, modern, and a great place to relax with friends and family. We are looking forward to many more stays!

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Thank jnd102010
Reviewed 9 June 2016 via mobile

My family and I stayed here recently and the rooms are wonderful and spacious. The hotel is SO clean and the staff is very friendly and go out of their way to ensure your stay is perfect. I highly recommend this hotel when in the Lake Geneva area!

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Thank jadejesus
tbaior, General Manager at The Ridge Hotel, responded to this review

Jadejesus, Thank you for commenting on your recent stay. We're glad you pointed out the cleanliness of the resort. Our staff is committed to ensuring guest satisfaction with every visit. We're pleased to hear you enjoyed your time at The Ridge and we look forward to seeing your family soon. Todd B.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Sleek and edgy with a twist of Wisconsin tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its multi-million-dollar 2016 contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Americana restaurant and perky bean + vine coffee and wine bar. Recent upgrades also include the poolside BAR 55 on the property’s sprawling veranda with 12’ fire feature, outdoor lounge and picturesque shoreline views. Formerly known as Geneva Ridge Resort, The Ridge Hotel is located just off the tourist track some four miles from downtown Lake Geneva, making The Ridge your perfect base camp for watery adventures, championship golf and retail therapy. Parked along the shores of secluded Lake Como and the award-winning Geneva National Golf Club, The Ridge offers exclusive golf rates and packages, an onsite salon & spa, indoor pool & sauna, and 10,000 square feet of versatile event space for weddings, corporate retreats, golf outings and group travel. In addition to its engaging social calendar with live weekend entertainment, The Ridge is home to nature trails, complimentary bicycles, an indoor pool and a seasonal onsite ice skating rink as well as nearby boat and paddleboard rentals, cruises, fishing charters, beaches and parasailing. Come experience the latest – and only contemporary – transformation in Lake Geneva. Come experience The Ridge Hotel. ... more   less 

Additional Information about The Ridge Hotel

Address: W4240 State Road 50, Lake Geneva, WI 53147-3422 (Formerly Lodge at Geneva Ridge)
Region: United States > Wisconsin > Lake Geneva
Price Range: ₹ 8,352 - ₹ 19,788 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ridge Hotel 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge
Hotel Style:
#3 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from The Ridge Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Ridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all of the rooms are good, I prefer the rooms facing the out side pool-lake side”
clarao370, 19 Apr 2017 | Read review
“Ask where the room is located. Dont be afraid to have them move you or change your room”
cubs858, 4 Apr 2017 | Read review
“Lake views were very pretty”
christinemichele2017, 28 Mar 2017 | Read review
“We checked in on a Thursday and was able to get a requested room. Fri/Sat are busy and specific room requests may not be available.”
gfbrunt, 20 Mar 2017 | Read review
“I highly recommend 'lake view' rooms.”
btownsend3608, 20 Mar 2017 | Read review
5 of 5