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Grand Geneva Resort & Spa

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2,002 Reviews from our TripAdvisor Community

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Showing 1,996: English reviews
Chicago, Illinois
Reviewed 25 March 2014

We stayed at the Grand Geneva this past weekend for our daughter's birthday (we went to the water park at Timber Ridge). It was a great experience. Everything from the concierge, who recommended a restaurant and booked us while we stood in front of him, to the clean, bright rooms. It was a great time all around. We loved the...

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Helpful?
1Thank Grace H
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for all of the compliments! I am so glad to hear that you chose us to celebrate you'r daughter's birthday. I hope you see you back soon. Best Regards, Tom Mason

Macomb, Michigan, United States
Reviewed 25 March 2014

Had a great stay for a business meeting, the beds were comfortable, rooms nice and clean. The bar was awesome, they even stayed open a bit later for those of us who "couldnt" sleep. We had two days worth of meetings there, great breakfast and very helpful in getting our meeting rooom set up.

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1Thank Roger D
Madison, Wisconsin
Reviewed 25 March 2014

This a fantastic facility. I traveled with a group of 20 others for a convention. The facilities and decor are extremely nice, and contribute to a great atmosphere. The staff is very friendly and accommodating. The rooms have great amenities (TVs in the bathroom mirror) and they all have fridges, plus the beds are very comfortable, however the rooms are...

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Helpful?
Thank Secret_Traveler101
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for sharing your amazing compliments of our facility. We are glad we were able to accommodate your group during the conference you attended. Due to our Frank Lloyd Wright inspired architecture, walking throughout the different building can take some time, next time you visit take advantage of the bell staff. They are always willing to assist guests in...

Boston, Massachusetts
Reviewed 24 March 2014 via mobile

My fiance and I came here last weekend to celebrate our engagement and we had an amazing time! The staff was very nice and very accomodating! They welcomed us saying "congrats on your engagement" and with 2 glasses of champagne! How special! The restaurant Brissago was amazing and the Sunday brunch at the Chop House was worth every penny! The...

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Thank JarekandTeresa13
Saint John, Indiana
Reviewed 18 March 2014

Went there to celebrate my boyfriend's birthday and were surprised with a room upgrade that was absolutely amazing! Fantastic service provided by everyone but especially Cassandra at the front desk. She took the time to explain everything to us to make sure we made the most of our weekend there. Looking forward to future stays and we have been telling...

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1Thank Jaimelb3
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for the kind compliments and happy belated birthday to your boyfriend! I'm glad that we were able to be a part of your celebration and we look forward to seeing you next time. Best Regards, Tom Mason

Orangeville, Illinois
Reviewed 18 March 2014

The beds were comfortable but small. Called for extra blankets which never came. After receiving a confirmation e-mail stating what the TOTAL reservation fee was we were charged $15 per day for the internet which was NEVER used and was NOT included in the "Total" reservation fee. Included in that fee were 2 complimentary bottles of water per day which...

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Thank Jodee S
La Crosse, Wisconsin
Reviewed 18 March 2014

Was pleasantly greeted at check-in with a glass of champagne - how classy is that? Front desk clerk was extremely helpful and was able to give us an upgrade for a good rate to the Premium suite. The suite was roomy with a comfortable lay out and very luxurious bed with ample pillows. Bathroom was spacious, but bathrobes were a...

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Thank christine102262
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for the kind compliments! I'm happy to hear that you were able to experience on of our suites and enjoyed our conference spaces. Our staff takes great pride in all aspects of the resort and works hard to make sure every conference, big or small, is successful. I hope to see you in the near future, as the...

Milwaukee, Wisconsin
Reviewed 17 March 2014

An enjoyable and easy 45 minute drive from Milwaukee took us to the Grand Geneva for an overnight getaway with some friends. Upon arrival we were greeted by a professional and welcoming clerk. Our room was perfect! Appears to have been recently updated as it was in perfect condition. We had drinks served by a great older bartender in the...

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Thank Packerbacker53233
Milwaukee, Wisconsin
Reviewed 14 March 2014 via mobile

I visited the Grand Geneva with 2 friends on Saturday March 1st. We only had enough time to stay for one evening but thoroughly enjoyed ourselves. Check-in was a breeze and everyone in the main lodge very hospitable. We booked a double room with court view. I would love to go back in summer to be able to utilize the...

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1Thank EmERgeencyRN
St. Louis
Reviewed 12 March 2014

We stayed the week between Christmas and New Years. There was a great deal if you stayed 4 nights and prepaid but couldn't stay over New Years! We flew into Milwaukee and drove over- maybe an hour. I had thought the resort was out in the country but there is a town right next to it. Target, Walmart, and lots...

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1Thank llamamamaof2

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: ₹ 10,964 - ₹ 18,206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Reservation Options:
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Also Known As:
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Hotel Style:
#1 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Grand Geneva Resort & Spa staff and other travellers.
16 questions
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Questions? Get answers from Grand Geneva Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lakeview rooms are worth the extra couple bucks for a tranquil view for your stay.”
 of 5 bubbles juliebF4815XE, 7 Dec 2016 | Read review
“Stay in buildings 4 or 5, they are connected to the main lobby.”
 of 5 bubbles 997eviep, 25 Nov 2016 | Read review
“Ask for a water view. Beautiful way to wake up”
 of 5 bubbles 727geoffreyf, 23 Nov 2016 | Read review
“Upgrade to a Junior Suite”
 of 5 bubbles 463mirandar, 22 Nov 2016 | Read review
“Best views higher floors, but few elevators. Building 5 was beautiful”
 of 5 bubbles copterman64, 13 Nov 2016 | Read review
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