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Grand Geneva Resort & Spa

Orbitz.comUS$ 335*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 355*
US$ 335*
US$ 355*
US$ 355*
US$ 335*
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Grand Geneva Resort & Spa
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2,094 Reviews from our TripAdvisor Community

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Showing 2,086: English reviews
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Chicago, Illinois
Reviewed 3 days ago NEW

Room was great; lots of space. Bathroom mirror was a TV, pretty cool! Room was a little too warm at night, but that wasn't a big deal. My patio view was of the parking lot, but I would have preferred the golf course.

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Helpful?
Thank 984francesca
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks so much for taking the time to share this 5 Star review! I am thrilled to hear you enjoyed your room. Thanks for choosing Grand Geneva! I hope you are able to make it back again some time soon. Regards, Steve Magnuson General Manager

Lake Tahoe
Reviewed 4 days ago NEWvia mobile

Stayed in newly renovated Villa which was really, really nice and so quiet. Great for getting work done over room service or regrouping in the living room. Bathrooms are especially stylish. And the bed was so comfortable. They'd be great for a family week/weekend. Chophouse was excellent with attentive service. Meeting space is really good: allows for productive meetings but...

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Helpful?
Thank LHSTruckee
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

This review just made my day! I am so happy to hear you enjoyed your experience in our new villas. Thanks for sharing your feedback with us. I hope you are able to come back again sometime soon. I will share your compliments with our team! Regards, Steve Magnuson General Manager

illinois
Reviewed 5 days ago NEWvia mobile

The hotel is very nice. The rooms are spacious. The hotel staff seemed overwhelmed or annoyed at requests. Although the room was spacious it was not clean. The onsite restaurants were below average and expensive. Room service was slow and the food was cold by the time it was delivered. The golf staff were rude and it seems under staffed...

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Helpful?
Thank bang9
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

I appreciate you taking the time to share your feedback. I am so sorry that your recent stay did not meet your expectations. We truly try to exceed all of our guests expectations and it sounds like we fell short during your stay. Every guest is important to us, and I apologize that you got the feeling this was not...

Appleton, United States
Reviewed 6 days ago NEWvia mobile

We dined on a Monday night at 8pm. The food was delicious, but our waitress was inattentive and we had very long waits between courses, drinks, etc. It wasn't very busy, and there were many servers, so not sure what was wrong. My salmon was cooked to perfection, crispy skin and tender. My date's filet was also delicious. Great wine...

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Helpful?
Thank Linda T
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much Linda for sharing your feedback with us. I am so happy to hear you enjoyed the food and that it was cooked to perfection. I am very sorry that the service did not exceed your expectations. I value your feedback and will share this with my team and use this to help make our team even...

Chicago, Illinois
Reviewed 1 week ago

We love the Grand Geneva! If you haven't been before it's a must visit resort. The rooms are beautiful, the spa/gym is such a treat and the grounds are clean and lovely. It's really the people who add to the entire experience. Everyone is kind, friendly and accommodating. We will continue to visit year after year!

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Helpful?
Thank jagmonti
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for posting a review of your stay. I'm so happy to hear it was our associates who made it enjoyable. Our goal is to make every stay memorable and serve our guests with the best experience. Thank you for being our guest. Regards, Steve Magnuson

Antioch, Illinois
Reviewed 1 week ago

My wife and I have been coming here for the last 3 years on our anniversary. LOVE it! Clean rooms, beautiful golf course views, extremely courteous staff and awesome food and Spa. The Jazz band that plays on the weekends is a treat as well. Lots to do here and the grounds have something to offer for everyone! 5 stars,...

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Helpful?
Thank pistenbully101
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Happy anniversary! It's wonderful to hear you've enjoyed Grand Geneva for the last three years to celebrate your special day. Thank you for your kind review and we look forward to celebrating with you in the future! Regards, Steve Magnuson

Milford, Michigan
Reviewed 1 week ago via mobile

The spa was extremely high priced and very average at best for what you get. 50 min deep tissue massage for $174. I've gotten better at a local strip mall from Groupon for half the price! I think the girl who did it only wanted to do what she wanted not what I wanted. Deep tissue

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Helpful?
Thank kevin4927kevin
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Kevin, I'm sorry you felt the spa service was overpriced and did not enjoy your deep tissue massage. I've passed on your feedback to our spa team. I want you to know we value feedback of all kinds to better improve our services. Thank you. Regards, Steve Magnuson

Chicago, IL
Reviewed 1 week ago

The service, accommodations, scenery were top notch. Took the family here for Christmas and we had a lovely time - if taking the family, splurge on the suite with the living room and fireplace. It was nice to have a place where the whole family could hang out comfortably and have cocktails in the room before going to dinner. The...

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Helpful?
1Thank ptuner
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for sharing a review about your family vacation! I'm happy the suite accommodations made your stay more enjoyable and the Geneva Club access was helpful! They are both great gathering places for small groups and family gatherings always enjoy themselves when every can be together! I hope we'll see you and your crew again soon! Regards, Steve Magnuson

Chicago, Illinois
Reviewed 1 week ago

My mother and I thoroughly enjoyed a mother-daughter get away mother's day weekend at the Grand Geneva. The property is absolutely gorgeous and well maintained. Our room was clean and the beds were very comfortable. We were in building #3, and had plenty of parking to choose from. We appreciated the complimentary bottled water in the room refrigerator. We enjoyed...

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Helpful?
Thank Ellen G
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Ellen, Thank you for your kind review! I'm happy to hear you and your mother enjoyed your Mother's Day getaway at Grand Geneva. The Geneva ChopHouse is always good for a special dinner and Embers Terrace is the best place to retire to for after-dinner drinks. Thank you for enjoying your weekend with us and we hope to see you...

La Pointe Wisconsin
Reviewed 2 weeks ago via mobile

We were looking forward to an evening at the Grand Geneva - familiar with its history - and having eaten there in the past. But we were surprised at what felt like the slow decline of the facility over time. We were in Building 4 - our room had stained carpeting - scuffed up walls - and threadbare fabric complete...

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Helpful?
Thank MFChilders
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

MFChilders - I'm sorry you felt that your room accommodations was disappointing. Our goal is to provide our guests with an extraordinary experience and it looks like we fell short during your stay. I hope you were able to enjoy dinner and other amenities at the resort during your visit. Regards, Steve Magnuson

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: ₹ 12,214 - ₹ 22,942 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Reservation Options:
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Also Known As:
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Hotel Style:
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#3 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Grand Geneva Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Geneva Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 5 was great!”
984francesca, 25 May 2017 | Read review
“pick a golf course side room”
pistenbully101, 18 May 2017 | Read review
“Loved the suites for family gatherings.”
ptuner, 16 May 2017 | Read review
“You can't go wrong with any of the views!!! But the lake view is gorgeous and so peaceful!!”
Aleengb, 2 May 2017 | Read review
“The Lake View rooms are gorgeous.”
RebeccaT571, 1 May 2017 | Read review
5 of 5
Orbitz.com
US$ 335* /night
View Deal
Booking.comUS$ 355
TravelocityUS$ 335
Hotels.comUS$ 335
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*Disclaimer
Prices are for 1 room, 2 adults
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