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Lake of the Torches Resort Casino

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Lake of the Torches Resort Casino
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Lake of the Torches Resort Casino
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Showing 113: English reviews
Indianapolis, Indiana
Reviewed 21 August 2016

After we arrived at this place, we got to our room and I was met with complete dissapointment in the room itself. It was very plain, very ordinary and had a funky odor. We never complained as we felt all rooms were the same. We decided to go to their famous seafood buffet. Total waste of money. The chicken they...

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Helpful?
1Thank sieggy
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to share your recent experience. We are sorry to hear that you were disappointed with the Seafood Buffet. This is one of our most popular buffets and strive to always provide high quality and consistent product to our guest and apologize that this was not your experience We would love the opportunity to host...

Joliet, Illinois
Reviewed 15 August 2016 via mobile

We went to the northwoods to visit my inlaws, since they had a house full we stayed our first two nights here. I've always wanted to check it out anyway. It's just miles from my inlaws home and since they are regulars at the casino, they had coupons for two free nights. It's hard for me to be critical, but...

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Helpful?
2Thank ArLNap
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking you time to share your recent experience. We are sorry to hear that your expectations were not met. We strive to provide a clean and comfortable atmosphere. Your comments will be forwarded to appropriate members of management for review, especially related to the linens and cleanliness of the bathroom. Again we would like to apologize and...

Somewhere, Wisconsin
Reviewed 8 August 2016

Arrived at hotel and individual that checked us in had no personality and was not helpful in any way. Had to ask where the pool and gym were located - acted like we were a bother. Room was basic but had a feature wall made out of wood (or faux wood) to which the headboards were mounted. Needless to say,...

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Helpful?
3Thank Angie A
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking you time to share your experience. We are sorry to hear that you did not receive the exceptional customer service that we expect our associates to provide to our guests. Your comments will be shared with appropriate members of management to be addressed. We would love the opportunity to host you again in the future.

Wisconsin
Reviewed 21 July 2016

Room was clean, but a non-smoking room still smelled of smoke. Thin walls, was woken early by loud TV in the next room. Loud children running down halls. There were spiders in the bathroom and the shower made a terrible loud screeching noise when the water was turned on. Wifi is extremely slow and barely works. Food was awful. They...

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Helpful?
3Thank xbzjq
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for your time and sharing your experience. We will forward your comments to the appropriate members of management. We expect our associates to consistently provide positive customer service to our guest and are very sorry to hear that this was not what you received. We hope to have the opportunity to host you again in the future.

Reviewed 2 July 2016 via mobile

Awesome coupon for a cheap get away. $35. For hotel room, very clean room but hotel walls thin. Had to call front desk at midnight because parents left there kids in room while they were in the casino. Front desk was very prompt with quick response. Food was just okay.

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1Thank Terry B
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to share your experience during your recent stay with us. We are pleased to hear that your concerns were addressed in a timely manner and look forward to hosting you again soon.

Waukesha, Wisconsin
Reviewed 1 July 2016

stayed in lakeview rooms very nice view, very quiet surroundings at night great for sleeping. very nice bar with large patio overlooking lake. staff was very nice and friendly. attached casino with restaurant and buffet, both very good. breakfast buffet is really good. nice place will stay again.

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1Thank fivwood03
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to share your experience during your recent stay with us. We are happy to hear that you enjoyed your stay and look forward to hosting you again.

Milwaukee, Wisconsin
Reviewed 24 June 2016

We went to the buffet on Tuesday for my Birthday. I love Lobster and Crab Legs and shrimp and Tuesday night in summer its all you can eat. The Prime rib and the Shrimp is also very good. The only thing I did not like was I received a coupon for 5 dollars off and they would not let me...

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2Thank hunteris40
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to let us know about your recent experience. We are happy to hear that you enjoyed the Eagle's Nest buffet. We look forward to hosting you again soon.

Brookfield, Illinois
Reviewed 7 June 2016

Staff is very nice, if you have a casino coupon you can get a good rate. Non smoking rooms fill up quickly. Unfortunately indoor pool is too cold for older adults. Hot tub is quite nice. Workout room is a pleasant surprise

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2Thank Susan S
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for sharing you recent experience during your stay with us. We are happy to hear that you received positive customer service during your stay. We look forward to hosting you again in the future.

Wausaukee, Wisconsin
Reviewed 12 May 2016

The trip was a good one didn't go to the pool this time as we had a whirlpool room was clean and on first floor. Casino was not real busy on Monday night dealers were friendly but cards were not! Kept trying to break the bad luck but it took a long time. All in all it came out ok...

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Helpful?
1Thank hill54177
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for sharing you experience during you stay with us. We are glad to hear that you were pleased. We look forward to hosting you again in the future.

Reviewed 23 April 2016 via mobile

Upon check-in to the hotel, I provided the desk clerk with my proper ID, credit card, and my promotional coupon. So far so good. As I enter my room I receive my notification from my financial institute of the recent transaction. I couldn't believe my eyes! (My card was "charged" not held but charged $165.00) I realized there was the...

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4Thank Lynndon876
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking the time to let us know of your recent experience at Lake of the Torches Resort Casino. We place a $100 hold on guests’ accounts that covers any incidental charges that may occur during their visit. The hold is taken off upon check out, although it may take additional time for the guests’ financial institution to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Situated on the shores of Pokegama Lake and nestled in Wisconsin's Northwoods, Lake of the Torches Resort Casino has the feel of a classic Northern retreat and reflects its Ojibwe culture and heritage. The casino has over 800 slot machines (including a non-smoking area), plus Blackjack and Craps, a high-stakes Bingo Hall seating up to 500 persons and Super Spots. Not to mention, great dining at Woody's Bar and Grill and The Eagle's Nest Restaurant will bring your experience full circle. The hotel has 101 well-appointed rooms, the Dancing Waters Lounge and the Woodland Oasis pool area. The 8,500 square-foot Convention Center with the Hall of Nations offers an outstanding venue for entertainment, receptions, trade shows, meetings, presentations and seminars. ... more   less 

Additional Information about Lake of the Torches Resort Casino

Address: 510 Old Abe Road, Lac du Flambeau, WI 54538
Region: United States > Wisconsin > Lac du Flambeau
Price Range: ₹ 6,827 - ₹ 11,265 (Based on Average Rates for a Standard Room)
Number of rooms: 101
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Also Known As:
Lake Of The Torches Hotel Lac Du Flambeau
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Questions & Answers

Here's what travellers have asked, with answers from Lake of the Torches Resort Casino staff and other travellers.
3 questions
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Madison, Wisconsin
over a year ago
6 months ago

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Questions? Get answers from Lake of the Torches Resort Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get first floor, have to be lakeside.”
 of 5 bubbles fivwood03, 29 Dec 2016 | Read review
“Rooms with odd numbers may give a good lake view!”
 of 5 bubbles ROGKAR1, 14 Nov 2016 | Read review
“Don't stay here!!!”
 of 5 bubbles FAMILYWISCONSIN, 25 Aug 2016 | Read review
“As for a room facing the lake”
 of 5 bubbles angiea596, 8 Aug 2016 | Read review
“lots of morning sun if you don't get lakeview room.”
 of 5 bubbles fivwood03, 1 Jul 2016 | Read review
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