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Upon arrival we discovered the room that we rented was closed due to maintenance problems. The staff discounted our new room and apologized for the inconvenience.
The rooms are quiet, comfortable, and unto date. We enjoyed our stay here.
We stay at this Holiday Inn every time we come back for a visit. The beds are so comfortable. Breakfast as stated in the heading is awesome. This is located right by I-90 but you really can't hear the traffic. The rooms are always clean....More
Thank Michael K
Response from Mary F, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14Responded 13 February 2018
Good Morning Michael,
It's 8:07am and you have already made my day! We are so pleased you are a return customer and have enjoyed our beds as well as our breakfast. I will share this with my maintenance department as well as they are the...More
We have stayed at this location several times and the rooms and service have been very good on all occasions. The beds are very comfortable with clean accommodations throughout. We loved the happy hour in the breakfast area. Not great wine, but who can complain...More
Stayed here 4 times for business since Sept 2017. Three out of four visits, my room or bed was dirty. This last time, I spoke with Mary, Regional Manager. She seemed attentive at the time I talked to her and showed her the pictures of...More
Thank Christine K
Response from Mary F, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14Responded 15 March 2018
Thank you for taking the time to comment on your stay. I apologize again for the issues you had with your room. Points have been added to your account as our way of apologizing as promised. Please know we usually get excellent feedback from our...More
Would stay here again. Only negative is that the pool and hot tub area was very full at the time we had available to use. Breakfast included and hot pancakes were available along with regular self-serve breakfast items.More
Thank Cindy M
Response from Mary F, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14Responded 24 February 2018
Thank you for taking the time two review your stay with us. We were so pleased to hear you would come back and stay with us again. The pool is very popular and can be crowded but if you come in early or...More