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Quality Inn & Suites

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Quality Inn & Suites
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144 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Michigan
Reviewed 2 weeks ago

Check in was smooth but the girl at the desk wasn't friendly. She wouldn't even smile. Older property but it was okay. It for sure needs some repairs in some areas. The pool area was very nice. I would suggest a room away from the pool if you want quiet as pool noise from a birthday party went up until...

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Helpful?
Thank cruznthrough
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Cruzntrough, I am sorry you did not find a friendly welcome to our hotel. This is truly not our norm. Yes we are an older hotel continuously making improvements and repairs. I regret that we did not control the guests in the pool area. I will share your concerns at our next staff meeting as your comments are very...

Appleton, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

As upon arriving at the Quality Inn, I was very shocked at how nice it is. While checking in, it was fast, simple, and great customer service. The guy told us about the hotel and food in the area to go and eat. As we entered the room, it was very nice, clean, quiet, and just relaxful. Our family enjoyed...

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Helpful?
Thank Nicole M
About Hotel's Favourite Review
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Nicole, Thank you so much for your great comments. We are so glad you enjoyed your stay. On behalf of the entire staff we hope to see you and your family again. Sincerely, Deb McAllister

Reviewed 4 weeks ago

I had the pleasure of staying at the Quality Inn & Suites in Green Bay, WI. First and foremost, I really loved the neighborhood. A lot of character with plenty of things to see and do. The rooms were clean and spacious. The beds were perfectly comfortable. The bathroom had everything a traveling guest would need. All the basics were...

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Helpful?
Thank Tony D
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Tony, Thank you for the great review. Your satisfaction is very important to us. I will share your comments with the entire staff. Sincerely, Deb McAllister

Green Bay, Wisconsin
Reviewed 8 March 2017

This property isn't new, but well maintained. I personally liked the vintage feel. Everything was clean, bed comfy and breakfast adequate. The only down side is the parking - but anything called "downtown" is going to have that issue.

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Helpful?
Thank ksgbay
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear ksbay Thank you for your comments. Your satisfaction is very important to us. I am sorry you were not told about the ample parking to the back of the hotel with three room key entry doors. We will bring this up at our next training meeting so all guest service agents realize how important this information is. Sincerely, Deb...

Winchester, Virginia
Reviewed 24 February 2017 via mobile

This place was great. Big comfortable beds. The pool is great. Safe and secure location with easy access to downtown Green Bay. The staff is very helpful and friendly. I would definitely recommend this hotel.

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Helpful?
Thank tincancolton
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear tin can colton, Thank you so much for your comments. Your satisfaction is very important to us. We hope to see you again soon. Deb McAllister

Winchester, Virginia
Reviewed 24 February 2017 via mobile

The Quality Inn & Suites in Green Bay Wisconsin was a really wonderful stay on a cold and snowy night. The staff were ready and helpful even though it was very late when I arrived. The rooms were clean and already toasty when I went in and the bathrooms were clean and stocked well with linens. Indoor pool and hot...

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Helpful?
Thank ForrestVeatch
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear ForrestVeatch, Thank you so much for the compliments. We appreciate that you recognized our efforts. We hope to see you again soon. Sincerely, Deb McAllister

Winchester, Virginia
Reviewed 24 February 2017 via mobile

We stayed here while performing in Green Bay and really enjoyed it! The rooms were fresh and clean, the staff was accommodating and friendly. The wifi was fast and the breakfast was really good! Looking forward to our next stay!

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Helpful?
Thank Aaron123blw
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Aaron123blw, Thank you for the comments. Your satisfaction is very important to us. We look forward to seeing you in the future. Thank you, Deb McAllister

Madison, Wisconsin
Reviewed 20 February 2017 via mobile

As a general rule of thumb I tend to write reviews post trip. In the past hour I've been in room # 1&@ at Quality Inn and Suites GB, there's more than enough to rate. First the positive because when it's appropriate, the ownership should know how well their staff are. Check-in despite several conference / training attendees in front...

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Helpful?
Thank goose3nbc
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear goose3nbc, Thank you for your review. Your comments are very important to us. We are constantly looking for ways to improve The Quality Inn & Suites and will continue to do so. I am sorry we did not pull the chair for cleaning before you arrived. We have ordered new directories and expect them to arrive before May. Your...

Wausau, Wisconsin, United States
Reviewed 18 January 2017

Dont miss out of this reasonably priced hotel in Green Bay. They have a great game area and pool and hot tub with lots of room to relax! Their rooms are clean and spacious and very nice to stay in. Breakfast is also a plus! Deb McAllister and Ana are amazing to work with! We have worked with this hotel...

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Helpful?
Thank Rob W
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Rob, Thank you so much for the compliments. It is our pleasure to be one of the host hotels for your group. We look forward to working with you again next year. Sincerely, Deb McAllister

Reviewed 31 December 2016

This year we decided to celebrate our Christmas with family at the Quality Inn downtown location.WHAT A MISTAkE that was!!! At 5:00 pm as we were just beginning to eat our catered in dinner .There nite time manager Kevin came up to us and informed us all that we had to many people there less than (15) and that we...

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Helpful?
1Thank Tiffany M
deborahquality, General Manager at Quality Inn & Suites, responded to this review

Dear Tiffany M, I am sorry your family was inconvenienced on Dec 30. I never wish for anyone to be saddened by an event at our hotel. The truth of the matter is that there was a reservation for two people with a request for a table outside of the room. Kevin and I talked to the reservation agent about...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of a progressing downtown Green Bay, the Quality Inn & Suites is a 2005 Outstanding Urban Design award-winning property. ... more   less 

Additional Information about Quality Inn & Suites

Address: 321 South Washington Street, Green Bay, WI 54301
Region: United States > Wisconsin > Green Bay
Price Range: ₹ 5,186 - ₹ 13,419 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 89
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Also Known As:
Quality Inn Green Bay
Green Bay Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Midvale, Utah
Orland Park, Illinois
over a year ago
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the pool area for quiet”
cruznthrough, 10 Apr 2017 | Read review
“Many first floor rooms are poolside.”
ksgbay, 8 Mar 2017 | Read review
“Lots of rooms types to choose from!!”
RobW791, 18 Jan 2017 | Read review
“Go some place else!”
X7425VHtiffanym, 31 Dec 2016 | Read review
“The best room choice would be at a different hotel.”
Fielding_Mellish, 17 Aug 2016 | Read review
5 of 5