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All reviewscinnamon rollsstayed herefront deskwisconsin cheesemadison areafree breakfastoff the highwayquiet locationnice breakfastking bedan older hotelgas stationstay there againa great staybeds were comfortableone night stayeasy access
we booked a block of rooms for family members to stay after attending my mothers funeral. The management allowed us (around 100) to use the reception area and also allowed us to bring in our own food and drinks. Note: Comfort Inn wouldn't allow this,...More
The expresses, lately, have been below standard....but the Deforest Express...simply AWESOME!!!!!....Staff was super nice...rooms were not dated...Bathrooms had NO MOLD😁...a definite return visit👍..the plus side..as well...amazing breakfast...and garbage cans were empty and not overflowing👍👍👍😁
We stayed here with our four year old and eleven month old. The staff was extremely friendly. They brought an infant crib to our room within ten minutes of me asking, and they gave us thirty free diapers. The breakfast in the morning was also...More
We stayed two nights in this hotel. It is tired and needs a renovation. Several things in the room needed cosmetic attention-the varnish on the wooden chair was peeling. There was mildew on the bathroom walls. The refrigerator shelves were rusting. The mattress on the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Deforest (Madison Area)Responded 5 September 2017
I appreciate you sharing your thoughts on the areas where we can improve, especially with the distressed furnishing and mattress. I am sorry you didn't have the best stay. If there are future renovations to be made, we will keep your reviews in...More
We stay at Holiday Inn Express hotels a lot - we just completed a weeklong trip where we stayed at a different HIE every night - and this hotel is new, clean, and serviced by friendly people. It's very convenient to I-90, and there are...More
I am sorry for the lateness in this response. We are a pet friendly hotel and we cannot say that a pet has never been in a certain room. We are a smoke free hotel. Our linens are washed in Tide, Downy and... More
I am sorry for the lateness in this response. We are a pet friendly hotel and we cannot say that a pet has never been in a certain room. We are a smoke free hotel. Our linens are washed in Tide, Downy and Clorox, but do not leave a lingering odor.
Hi Grace - please call the hotel directly and ask to speak with Kae. My only concern is the perfume free linen (I'm not sure what they use or have access to for detergent etc). 608.846.8686. Thank you for your questions... More
Hi Grace - please call the hotel directly and ask to speak with Kae. My only concern is the perfume free linen (I'm not sure what they use or have access to for detergent etc). 608.846.8686. Thank you for your questions. Pet free and smoke free are no problem.