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Very rude staff from management on down. Very displeased with the customer service. I myself work in customer service and this is the reason I go above and beyond to provide excellent customer service because I know the feeling of receiving poor service. I regret...More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express Milwaukee N. Brown Deer/MequonResponded 27 July 2016
Dear Valued Guest,
Thank you for the feedback you made for your recent stay at the Holiday Inn Express Milwaukee N Brown Deer Mequon, WI. I am very sorry that you received a disappointing service from the staff. Please know that this is not our...More
I will keep it short. Everything was great: friendly staff, great breakfast, clean rooms (with a fridge and microwave ) and comfy beds. The only thing I was bummed about was that there is no hot tub (just a pool). There are a few restaurants...More
With newly remodeled rooms and nearing completion of their new corridors and vending areas, this hotel provides a quiet and comfortable repose for a weary traveler. It is conveniently located in North Milwaukee with plenty of restaurants and amenities.
We have stayed at this hotel before, and it has been very good. But the new remodel is very distinctive and different in feeling from other hotels. The carpet and paint in our room were so fresh you could smell them. There were no pictures...More
The Hotel has been under construction for months, the noise and mess are a disappointment, especially if you don't keep regular work hours or try to do work in your room during the day.
The new decor is also a let down, they have gone...More
Thank s d
Response from IHGService, Guest Relations Manager at Holiday Inn Express Milwaukee N. Brown Deer/MequonResponded 19 April 2016
Dear s d,
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the ongoing renovations, our new decorations, and lighting. I would like to apologize for...More