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Check in was very confusing and took about 20 minutes to do so. Gift shop and one restaurant were closed which was not disclosed w reservation. Friendly employees at check in. Skip the buffet-we waited in line for 25 minutes while some lady disputed $5...More
The room was dim and outdated. Carpet not very clean, my socks showed the dirt. We asked for a 4th floor room, did accomodate. Next day when showering neither of us had hot water, only lukewarm if that. Not a pleasant stay.
Stayed here before...More
When arriving to go to this specific hotel that I booked on line was not notifiided that the pool was under construction. This is one of the features I like to enjoy when I am out of town. Did nothing to compensate and gave me...More
More construction, escalator only working up, find a way down? Went to restaurant to get take out cause room service was shut already at 9PM. The wait person was not overly happy. Kind of a pain getting to off I-94, but not awful, if you...More
Hotel lobby under construction. I was a bit confused on where to check in! I thought the room price was good considering. Rooms were a bit far from the hotel activities/check in. Parking was convenient and free. Hotel was able to accommodate adjoining rooms. The...More
3 Thank Shellymarcus
Response from Karrie K, Manager at Ho-Chunk Casino Hotel and Convention CenterResponded 29 January 2018
Thanks for staying with us, we appreciate your feedback. We apologize for any inconvenience with construction. We look forward to positive changes once renovation is completed.
Response from Karrie K | Property representative |
Deluxe King room does not have additional amenities the Premier King room has, like a refrigerator and microwave. Yes, the hotel does provide military discounts. On Mondays, the hotel has Military Monday where room rates... More
Deluxe King room does not have additional amenities the Premier King room has, like a refrigerator and microwave. Yes, the hotel does provide military discounts. On Mondays, the hotel has Military Monday where room rates are $59.